Originally posted by JCPentax Wow, I would say you hold on to slights a bit long. How old is the Super Program? Pentax hasn't had a company repair center in Chicago for over 14 years (longer than I have been at Pentax). We have Authorized Warranty shops around the country, but when items are out of warranty, they are completely independent shops.
No the Chicago one was an authorized service center... as you note I sent my "D" there. And yes it was my stupidity for not sending it to Colorado.. problem was it was faster and more convenient to send it there then to Colorado from where I'm located. Your new program is no different then "authorized Warranty shops" but hopefully better... Sorry I just wouldn't have recommended anyone sending the camera to Chicago... but more my fault then theirs. Even at the time w/ the D I should have just refused the repair, had it sent back to me and fired it off to Colorado.. so many risks and so many unknowns that it wasn't worth it. Of course I'd have the cost of 4 shipping's......
As to old history:
The second time the superprogram failed was at a very BAD time (very personal) and is hard not to be at least a tad bitter about it since it caused me to not get some very personal shots.........
As to Pentax in general:
Multiple e-mails to Pentax USA and Canada in regards to the voltage restriction on the flash trigger circuit were never answered. Multiple questions regarding light metering calibration were never answered...
Do we know, to this day, what the flash trigger voltage and tolerances are is?????? I don't think so
On a good note I'm willing to ignore the foibles for now.....