Originally posted by opal Here are some news ...
My dealer called me this morning to tell me that he had received my GR III repaired by the authorized dealer of THAILAND
I went to get it, and as expected, it was not exchanged but repaired, which I do not like
I had lost the lense ring because it was too loose, it was replaced for free, but it is still so loose ...
As for the wobbly wheel, it has not been changed because supposedly not wobbly enough ... ..to be changed, it must be like on the video Ricoh, that is to say that when we move the center, it turns the outside, it is actually not the case on mine, it is just wobbly.... what does not seem to me very normal ...
Back home I photographed the sky at f16, f9, and f5.6, and there are actually no more spots, so I'll do with it.
I tried to negotiate to buy a Q2 by making the GR, but the dealer wanted to give me 35% less than the price paid, and no discount on the Q2 ...... so I dropped the case .......
That was a quick turn-around from the distributor!
I'm very glad to hear you've got your camera back properly cleaned under warranty. That much is good news, and whilst you'd have preferred a different solution, at least the warranty has been properly honoured.
Regarding the slight wobble on the control wheel, if it gets worse, you still have the rest of your warranty period during which you can have the problem fixed. I suspect, however, that it won't get any worse.
Is the Q2 you're referring to the Leica Q2?? If so, wow... expensive camera. In case you should buy one in future, bear in mind that there are reports of the Q suffering from dust on the sensor. Only time will tell if the Q2 is somehow immune to the problem, but as I said, all cameras are susceptible to it, and any fixed lens camera will leave you in the same situation as with your GRIII.
I'm not surprised the dealer offered you 35% less than you paid for your camera. Actually, that's a pretty good offer... bear in mind, he needs to be able to price the camera at a substantial discount from retail in order to sell it, and he's a business, so he needs at least a modest profit.
Originally posted by opal One thing is certain, I would never go back to Ricoh in Thailand again ...
In which case, extend that to any brand where East Enterprises Co. Ltd. is the official distributor. They seem to represent the following brands:
- Casio
- Hakuba
- Kodak
- PowerVision
- Pentax
- Ricoh
- Tamron
- Vanguard
As I say, you've received the service your warranty provides for, and promptly so. But, if that doesn't meet your expectations (and we're all different in this respect, I suppose), it's understandable that you'd avoid any future repeats.
I wonder if @HEXE has reached a resolution, yet?
Last edited by BigMackCam; 05-10-2019 at 03:34 AM.