Ricoh griii static/snow image

hdsnaps · 12-26-2021, 06:31 AM

Recently, maybe because of the colder weather, after a shot and for a split second visual static or snow appears on my Ricoh's display before the image is saved. Has anyone experienced this?

**ProfessorBuzz** · 12-26-2021, 06:38 AM

No, I haven't seen this. Do you have the latest firmware (version 1.50) ? You can get it here (scroll down for the GRIII):
Software Downloads : Support & Service | RICOH IMAGING

hdsnaps · 12-26-2021, 09:44 AM

Yes, I have version 1.5. I even tried switching out the memory card. It’s like the snow on the old fashion tube tv, but just for an instant before the shot is saved to the card. The image itself isn’t affected. Thanks for the reply Professor.

**ProfessorBuzz** · 12-27-2021, 07:04 AM

Originally posted by hdsnaps

Yes, I have version 1.5. I even tried switching out the memory card. It’s like the snow on the old fashion tube tv, but just for an instant before the shot is saved to the card. The image itself isn’t affected. Thanks for the reply Professor.

Perhaps report it to Ricoh support - they may have a bug that they'll want to fix in the future. Or maybe its a known issue.

Anybody else seen this?

Chris_K · 12-27-2021, 08:35 AM

Hi,
I saw it once, yesterday during a cold afternoon (around -5°C). I was shooting for half an hour so the camera got cold. For half a second the screen turned "snow-like". Otherwise, it's fine; this particular image was recorded normally.

hdsnaps · 12-27-2021, 01:05 PM

Originally posted by ProfessorBuzz

Perhaps report it to Ricoh support - they may have a bug that they'll want to fix in the future. Or maybe its a known issue.

Anybody else seen this?

I did report it to Ricoh support. They responded with this boilerplate:

Thank you, for contacting Ricoh Imaging.

I would like to take this opportunity to thank you for your past, present and future support.
We are sorry you are having problems.

Here is the link to our website where it explains the warranty policy.
https://us.ricoh-imaging.com/warranty-information/

Here is the link to the repair centers information.
https://us.ricoh-imaging.com/repairs/

Thank you,

12-26-2021, 06:31 AM	#1
hdsnaps New Member Join Date: Dec 2021 Posts: 5	Ricoh griii static/snow image Recently, maybe because of the colder weather, after a shot and for a split second visual static or snow appears on my Ricoh's display before the image is saved. Has anyone experienced this?

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12-26-2021, 06:38 AM	#2
ProfessorBuzz Loyal Site Supporter Join Date: Feb 2018 Posts: 1,903	No, I haven't seen this. Do you have the latest firmware (version 1.50) ? You can get it here (scroll down for the GRIII): Software Downloads : Support & Service \| RICOH IMAGING

12-26-2021, 09:44 AM	#3
hdsnaps New Member Join Date: Dec 2021 Posts: 5 Original Poster	Yes, I have version 1.5. I even tried switching out the memory card. It’s like the snow on the old fashion tube tv, but just for an instant before the shot is saved to the card. The image itself isn’t affected. Thanks for the reply Professor.

12-27-2021, 07:04 AM	#4
ProfessorBuzz Loyal Site Supporter Join Date: Feb 2018 Posts: 1,903	Originally posted by hdsnaps Yes, I have version 1.5. I even tried switching out the memory card. It’s like the snow on the old fashion tube tv, but just for an instant before the shot is saved to the card. The image itself isn’t affected. Thanks for the reply Professor. Perhaps report it to Ricoh support - they may have a bug that they'll want to fix in the future. Or maybe its a known issue. Anybody else seen this?

12-27-2021, 08:35 AM	#5
Chris_K Pentaxian Join Date: Sep 2018 Location: Poland Photos: Gallery \| Albums Posts: 1,800	Hi, I saw it once, yesterday during a cold afternoon (around -5°C). I was shooting for half an hour so the camera got cold. For half a second the screen turned "snow-like". Otherwise, it's fine; this particular image was recorded normally.

12-27-2021, 01:05 PM	#6
hdsnaps New Member Join Date: Dec 2021 Posts: 5 Original Poster	Originally posted by ProfessorBuzz Perhaps report it to Ricoh support - they may have a bug that they'll want to fix in the future. Or maybe its a known issue. Anybody else seen this? I did report it to Ricoh support. They responded with this boilerplate: Thank you, for contacting Ricoh Imaging. I would like to take this opportunity to thank you for your past, present and future support. We are sorry you are having problems. Here is the link to our website where it explains the warranty policy. https://us.ricoh-imaging.com/warranty-information/ Here is the link to the repair centers information. https://us.ricoh-imaging.com/repairs/ Thank you,

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