Originally posted by Poit perhaps announce a new pro-support network
That would be an interesting and very emblematic move. They could probably do that easier in some markets than others though. I think in Australia, where the local distributor (CRK) already has an established support network with offices in each State capital, Ricoh could probably offer such a service relatively easily. But in some countries where distribution and service perhaps isn't handled as well at the moment, they may have some work to do to enable a professional support service.
Plus Ricoh will have to start sending a few guys with some spare lenses and bodies, and a few sensor cleaning sticks, out to the major sporting or other events, like for example Nikon does:
Event Support | Nikon Professional Services
Maybe that level of event support will be a long time coming though, since Pentax pros at sporting events will probably be too uncommon to justify the effort, at least for a while yet.