Originally posted by peterh337 OK, thanks for the update. I bought a K100 from SRS and what I posted was what they told me at the time. They were implementing their own warranty. They were MUCH cheaper than the official sellers back then.
I have no issue with grey imports anyway; most consumer IT gear on Amazon is grey imports.
I have dealt with SRS fro many years I always found they have first dibs on all things Pentax from new products coming on-line to warranty repairs
I don;t know if your aware but when you buy from a UK retailer your 'warranty' is always via the dealer (uk consumer law), Manufacturers getting involved is just a good will gesture on their part and not a legal requirement they can easily just tell you to go back to your purchaser.
So SRS saying they handle their own warranty is a good thing as that's a legal requirement , I'd have to ask what did Park tell you about their warranty status ??
I short
Consumer deals with retailer , Retailer deals with manufacturer
When the K5 stain issue first came up both SRS and Pentax UK were brilliant authorizing 3 replacements from SRS stock unilaterally before Pentax global had reached a decisions
I always buy from Pentax pro dealers as that get you the 2 year warranty on all product a great bonus , I've used Park , SRS and CWE and all have been very good but as a preference I use use SRS for their fast service and knowledgeable staff. Though on service levels I've never had any issue with any 'approved' Pentax supplier.