Originally posted by PiDicus Rex I like Steve's reply, but I also hope someone from CRK is reading this and keeping and eye on salespeople like this. That's either gross stupidity in not making a sale, personal bias trying to prevent a sale, or a result of a kick-back arrangement.
Regardless, it's crappy service. The salesperson would have better served the customer by getting the camera out for the customer to assess, and simply mentioning what the competitors units were for the customer to make a comparison.
Heck, I wonder if the salespersons manager is aware that a sale may have been lost due to the salespersons bias.
It's a good reply, I agree. I might just go in there and verify my friend's experience for myself.
There was a time when CRK themselves seemed a little diffident about Pentax sales, but from what I can see recently, that attitude is not present now, if it ever was. So, yes, I echo your sentiment about CRK keeping an eye on proceedings in PF, so they can provide advice and feedback to their onsellers, such as the ones we're talking about here.