Originally posted by BigMackCam That's pretty shocking, but I wouldn't be surprised if other major airlines have tried the same or similar tricks, given the tiny margins and price competition.
I do wonder if we'll eventually see air travel - or, at least,
high quality air travel - go back to being a luxury for the financially well-healed. As it stands right now, it's so difficult for airlines to make money, and whilst I don't agree with this approach, I can totally understand why - from a purely financial perspective - companies cut corners. They're mostly like any other businesses... Except that they're carrying human beings and underwriting their safety, which isn't like most other businesses.
Like most people with limited funds, I want the best deal possible when travelling by air. But the "best deal" doesn't - and shouldn't - necessarily mean the cheapest. It should mean the best value, including passenger safety as a priority. I don't mind a smaller seat, less leg-room, no in-flight meals or cinema... I do mind if an engine falls off mid-flight. Given the choice between travelling somewhere at (a) high risk for very little cost, (b) low risk for high cost, (c) medium risk for medium cost, or (d) staying at home for no cost, I'd mostly choose (b) or (d) depending on the situation.
The problem is, we all expect a huge amount for very little and we all flock to the cheapest offerings because everything's so darned expensive. I wish I could legitimately take some moral high ground here, but often I'm just the same
It was less of a problem when most air travel was operated by government flagship carriers, so it was part of the national image, and they carried the government ministers.
Then they privatised and it became possible to cut corners and it was not stopped because regulatory processes are usually too weak, requiring things like getting lawyers to respond within 30 days to letters rather than close you down now and you show cause why you should not be closed down, which tends to focus attention for quick responses and preventive action.
Same kind of problem with egregious food hygiene in some parts of the food supply industry.