Well, the power company got the damage from the windstorm fixed up everywhere, ours was only out for 5 days.
The phone wires were put back up the same day, although it only looks like they were simply returned to their previous locations on the poles they were ripped from, but not repaired where the falling trees ripped them apart. There are still loose wires dangling, laying on tree branches, bushes and the side of the road.
Using my cell phone (not the same provider as the land line) I have been engaged in a frustrating dialog that began last Saturday when I tried to report the (obviously) still damaged and dead lines. As I mentioned, the cell signal is weak, sometimes non-existent. The cell carrier gave us a box that boosts the cell signal inside the house, but *sigh* it doesn't work without a live internet connection. So the calls have to be made while outside the house. Did I mention the weather here lately? The daytime highs have not been above 40 (F), the frosted grass in shaded areas never thaws out, and nighttime temps have been in the mid teens.
Supposedly they were going to have someone come to the house last Tuesday. Why they need to come to the house remains a mystery. The service is underground, and I'm pretty sure the trees didn't cause any damage more than a few inches below the surface, let alone the three feet that the wires are buried.
Oh, and that overhead spans of wire that were torn down are about a mile from my home.
So can one of you tell me why a technician from the phone company needs to come to my house?
Really, all they need to do is come out with a bucket truck an splice the wires back together.
It ain't rocket science.
Sheesh!
I called several times Saturday and Sunday, each time wondering if the people I was talking to even knew how the magic of telecommunications even happens.
Monday I called, knowing that on weekdays the customer service lines are no outsourced to Bangladesh. A nice lady assured me that they were working hard to restore service.
Lip service.
But nice lip service.
She even seemed to understand why they didn't need to come to my house to fix wires that were hanging (and I use that term loosely) between three poles a half mile away.
I think.
Anyway, there was a message on my cell phone Wednesday telling me that the appointment was changed to December 27.
Wait.
WHAT?
DECEMBER 27?
ANOTHER MONTH JUST TO SPLICE SOME WIRES BACK TOGETHER?
This is ridiculous.
Besides, there was that nice lady on Monday . . . . . . .
On top of this, there is no other option for service here. Frontier has a monopoly. A couple years back Comcast reworked the area with fiber optic lines, but stopped about a thousand feet from where the trees fell just up the road from my house. I called them when they finished the change out of conductors to ask why they didn't come another mile, seeing as how they had already had run dozens, if not hundreds of miles of the new fiber optic lines. They said that 12 potential customers didn't justify the cost of one mile of line extension.
Pity.
I for one would welcome the elimination of the monopoly that the phone carrier has here. Cable internet is comparable to ADSL, but superior with fiber.
Oh, how I would love to have fiber optic internet and TV.
Oh yeah.
Besides, I need someone else to call and whine to when they fail to provide that which I am paying for.
Living in the foothills of the Cascade mountains cell phone service sucks, so we depend on a land line for communications. Our internet access is also through the phone, via ADSL. So I have been using the wireless access thing I used when driving a truck. It works on the same service as the cell phone, so here in the sticks connectivity is marginal. Web pages take forever to load, or time out. Some stuff doesn't load at all.
So I'm missing out on all the fun here.
And I'm gonna have to finish my Christmas shopping the old fashioned way and drive the 45 miles to the mall, battle traffic, crowds and crappy parking, only to be disappointed that the selections are not as wide and varied as they are on the internet.
Probably not gonna get a K3 either.
Nope.
Not gonna happen.
No sir.
And ma'am.