Forgot Password
Pentax Camera Forums Home
 

Reply
Show Printable Version Search this Thread
10-23-2013, 02:07 PM   #1
Veteran Member




Join Date: May 2012
Posts: 698
K3 Silver warranty repair

In one of the last pages of the manual it says:
"About PENTAX K-3 Premium Silver Edition
Should your camera malfunction, it shall be repaired under
the same policies as those for the standard K-3 model.
However, please be aware that should any external parts
of your camera need to be replaced, the color of the
replacement parts may be the same as that for the standard
K-3 model
."

What *!@@*!!?

This is very disappointing and something I would never have expected from Pentax, or even Ricoh for that matter. Is it really that difficult to keep a few 'silver' parts in stock? I would even be willing to pay some small premium for the different coloured part if they offered that option but having a 'Premium Silver Edition' turned into a 'Carnival Multicolour Edition' is not really acceptable in any circumstance. This is just wrong.

10-23-2013, 02:11 PM   #2
Junior Member




Join Date: Aug 2013
Photos: Gallery
Posts: 46
what? they cant mean it.

10-23-2013, 02:13 PM   #3
Site Supporter




Join Date: Aug 2009
Location: GTA
Posts: 60
I'm not surprised. I have the K5 silver version and they included a note in the box that said the same thing.
10-23-2013, 02:17 PM   #4
Pentaxian
RobA_Oz's Avatar

Join Date: Nov 2008
Location: Tasmania, Australia
Photos: Gallery
Posts: 4,123
It does say "may", not "will". The numbers of spares held in stock will depend on total production, so the silver edition will almost certainly have a lower number of body spares than the black. I would say they're just covering themselves for the possibility that the silver edition may have a high call on spares, because marks will show up more easily than on the black version. I doubt that they would carry no spares at all.

10-23-2013, 02:18 PM   #5
Senior Member
civano's Avatar

Join Date: Feb 2011
Location: Michigan
Photos: Gallery
Posts: 224
I wonder if anyone with a limited edition ever had to have their limited Pentax repaired with external standard model parts?
10-23-2013, 02:19 PM   #6
Site Supporter
Bramela's Avatar

Join Date: Jan 2007
Location: Newcastle Australia
Photos: Gallery | Albums
Posts: 5,281
I think that the relevant word is "may". It does not say 'will be'. As it is a limited issue, I think that Ricoh is playing it safe and just covering itself. I would, if in this situation, expect the correct replacement part, nevertheless.

** Just noticed, RobA beat me to the same thought
10-23-2013, 02:38 PM   #7
Col
Veteran Member
Col's Avatar

Join Date: Apr 2007
Location: Stansted Essex
Photos: Gallery
Posts: 615
Hey! I don't think it will look that bad with a black lens release button.
10-23-2013, 02:43 PM   #8
Administrator
Site Webmaster
Adam's Avatar

Join Date: Sep 2006
Location: Arizona
Photos: Gallery | Albums
Posts: 40,958
Limited really means it's limited, I guess


Adam
PentaxForums.com Webmaster (Site Usage Guide | Site Help | My Photography)



PentaxForums.com's high server and development costs are user-supported. You can help cover those costs by donating. Or, buy your photo gear from our affiliates, Adorama, B&H Photo, or Topaz Labs, and get FREE Marketplace access - click here to see how! Trusted Pentax retailers:

10-23-2013, 02:50 PM   #9
Col
Veteran Member
Col's Avatar

Join Date: Apr 2007
Location: Stansted Essex
Photos: Gallery
Posts: 615
QuoteOriginally posted by Adam Quote
Limited really means it's limited, I guess
Could be the other way... were only releasing 2000 but the demand meant some exec went... "Hold up if we collect all the spares we could make another 40!"
10-23-2013, 02:58 PM   #10
Veteran Member




Join Date: May 2012
Posts: 698
Original Poster
QuoteOriginally posted by Col Quote
Hey! I don't think it will look that bad with a black lens release button.
The odd black dial or button might be OK but what if it ends up looking like this:

10-23-2013, 03:30 PM   #11
Pentaxian
Na Horuk's Avatar

Join Date: Feb 2012
Location: Slovenia, probably
Photos: Gallery | Albums
Posts: 10,325
Yep, "may be" doesnt mean "will". Thing is, Pentax won't stock as many limited spare parts as standard spare parts, for obvious reasons. So they might run out, while the standard parts won't run out for a long time.
But I think this wouldnt even be a big problem, how often are you replacing buttons anyway?
10-23-2013, 03:40 PM   #12
Pentaxian
VisualDarkness's Avatar

Join Date: Nov 2011
Location: Uppsala, Sweden
Photos: Gallery
Posts: 4,439
Well, almost all camera/lens makers runs out of parts for uncommon products after a while and I bet this is just a "don't sue us for it"-thing. They simply can't stock 2000 silver camera bodies to fill the need for 50 years forward, it's almost impossible.

Maybe restocking repair parts for the "Limited version" K-5 was a part of the "Special Edition" release?
10-23-2013, 03:40 PM   #13
Site Supporter




Join Date: Mar 2012
Location: Perrineville, NJ
Posts: 1,364
Well then, that would be really unique! Especially if they started using non-production colors, from their prototype parts bin.
10-23-2013, 04:12 PM   #14
Pentaxian
tabl10s's Avatar

Join Date: Jun 2011
Location: Sacramento(formerly from B'Ham, England).
Posts: 1,377
Well, that's one reason to stay the norm. I wonder how many parts will be allocated to authorized centers like CRIS?

Last edited by tabl10s; 10-23-2013 at 05:00 PM.
10-23-2013, 04:25 PM   #15
Pentaxian




Join Date: Apr 2008
Location: Central Ohio (formerly SF Bay Area)
Posts: 1,464
QuoteOriginally posted by tabl10s Quote
I wonder how may parts will be allocated to authorized centers like CRIS?
My experience with CRIS - and what I have noticed from other posts here - is that they special-order every single repair part from a warehouse in Japan and have someone paddle it over in a canoe.
Reply

Bookmarks
  • Submit Thread to Facebook Facebook
  • Submit Thread to Twitter Twitter
  • Submit Thread to Digg Digg
Tags - Make this thread easier to find by adding keywords to it!
camera, dslr, edition, k-3, k3, pentax, pentax k-3, premium, silver
Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads
Thread Thread Starter Forum Replies Last Post
Ricoh/Pentax (the company) warranty repair issues FreezeFrame Pentax DSLR Discussion 38 09-16-2014 04:11 PM
K-30 Off for Warranty Repair of OK Button lawsonstone Pentax K-30 & K-50 2 02-09-2013 07:29 AM
Warranty/Non-warranty repair ikon.st Pentax Camera and Field Accessories 5 08-24-2012 11:51 AM
Warranty Repair on 55 DA*... how long? DRabbit Pentax SLR Lens Discussion 3 02-02-2012 02:21 PM
Pentax Warranty repair George Lama Pentax DSLR Discussion 6 11-25-2007 01:16 AM



All times are GMT -7. The time now is 07:57 AM. | See also: NikonForums.com, part of our network of photo forums!
  • Red (Default)
  • Green
  • Gray
  • Dark
  • Dark Yellow
  • Dark Blue
  • Old Red
  • Old Green
  • Old Gray
  • Dial-Up Style
Hello! It's great to see you back on the forum! Have you considered joining the community?
register
Creating a FREE ACCOUNT takes under a minute, removes ads, and lets you post! [Dismiss]
Top