Odd shutter issue - "firmware 1.0" problem?

PALADIN85020 · 12-19-2013, 12:51 PM

Originally posted by Jon

Better Luck with firmware 1.02. I updated to 1.01 this morning. Got in a new flash later in the day, and was playing with HSS. Manual mode, OEM battery. I turned the flash off and took another exposure. Machine-gun Camera ensued.

Rats. HOW SOON IS FIRMWARE VERSION 1.02 COMING OUT? PENTAX? ARE YOU THERE? HELLO?

John

**agkchang** · 12-19-2013, 06:12 PM

I had the problem several times and no pictures on my major outing before Thanksgivings. Has been fine since that one cold morning ~mid-upper 30 degrees F. Had Pentax grip and batteries. Started a chat session with Pentax U.S. support and they suggested sending it in. I told them that I would after the new year. I suggest folks contacted Pentax support also so they have a better sense of the number of customers with the problem. The more the better to get an update, assuming the issue is firmware related.

Jon · 12-19-2013, 08:01 PM

Thanks agchang, will do.

Poit · 12-20-2013, 02:31 PM

Originally posted by Jon

Better Luck with firmware 1.02. I updated to 1.01 this morning. Got in a new flash later in the day, and was playing with HSS. Manual mode, OEM battery. I turned the flash off and took another exposure. Machine-gun Camera ensued.

No such bother for me (as yet). I ran the first set of batteries into the 'red' and it behaved itself nicely.

audiobomber · 01-04-2014, 06:32 AM

I had the runaway shutter problem yesterday. I was out in the cold, about -17C. I pressed the shutter release and it kept firing until I opened the battery compartment. It did this in burst mode, single shot and even video mode, each time I touched the shutter release. No images were recorded. I tested later at home and the problem was gone. The camera is going back to Henry's.

I've been trying to glimpse a gyrfalcon that's been seen in the area. I discovered the camera problem when I tried to shoot the gyrfalcon being mobbed by a flock of ravens. I am seriously annoyed. I've used my K20D in more severe temperatures and it did not fail me like this.

s76 · 01-19-2014, 02:02 AM

Same here. Today morning it was about -18C. I had two batteries with me, one Pentax and one Hähnel. I had taken pictures one hour when it first happens. First battery, Hähnel, was not even half way down when shutter kept firing until I opened battery compartment. It did that three times when repeated. Then I switched battery to Pentax, and same result. All the time I used AV-mode, AF with single spot and single shot.

Then I put camera under my jacket for 10 minutes. I allowed me to take pictures for one minute before it repeated to act like machine gun.

K5 never did that. My K3 is firmware 1.01. That was first time though I was taken pictures at cold temperature before.

Should I contact service or wait for firmware 1.02 or do some further test to find reason for that?

-Sami-

**pearsaab** · 01-19-2014, 05:22 PM

mine just did it yesterday...was using tav mode...been shooting oem battery for several hours (not hardcore, shot here and there)..battery still showing full charge...no change in af settings (using spot, single focus, multiple shots)...da300 lens....outdoors...temperature in 40s...used shutter button...suddenly went bonsai...shut off, on, off and about to go for battery when it stopped...no pictures acquired when it did it....not happy

Manufacture Date 2013:10:13

Shutter Count 7,407

one other thing I have notice from day 1 when you turn off the camera the battery indicator does not immediately go away..slight delay

audiobomber · 01-19-2014, 06:50 PM

Originally posted by pearsaab

...temperature in 40s...

I'm sorry it happened to you too, but it's a relief to hear it happened within the specified operating temperature.

This problem first appeared on the original K-5. I'm surprised and disappointed that it has not been resolved.

**pearsaab** · 01-19-2014, 07:25 PM

Originally posted by audiobomber

I'm sorry it happened to you too, but it's a relief to hear it happened within the specified operating temperature.

This problem first appeared on the original K-5. I'm surprised and disappointed that it has not been resolved.

dan hopefully enough people can say what they were doing when it happen and we can figure it out...fingers and toes crossed...

lisbon · 01-20-2014, 02:23 PM

Just had my K3, do the machine gun shutter fire on me in the studio yesterday. Shooting in manual mode because i was using strobes), no grip. Had to turn the camera off and on twice to get it to stop. Continued shooting for another hour without re-occurance, but obviously disconcerting. Can we please make Pentax aware of this in numbers.
Jon Lisbon

**Mallee Boy** · 01-20-2014, 02:45 PM

Have had the same issue last weekend. Removed & replaced (same ) battery).

audiobomber · 01-20-2014, 02:47 PM

Originally posted by lisbon

Can we please make Pentax aware of this in numbers.
Jon Lisbon

I sent mine to Pentax Canada a week ago. I haven't had any word back but I'll keep this thread updated.

Wired · 01-20-2014, 03:14 PM

I had the issues this weekend. Av mode, fresh battery, fresh card, exterior temp around 10 Celsius. if it happens again I'll send it to Pentax

derekkite · 01-20-2014, 11:50 PM

Originally posted by audiobomber

I sent mine to Pentax Canada a week ago. I haven't had any word back but I'll keep this thread updated.

It happened to me once, and not since. About two weeks ago. If it happens again I'll send it in.

I'd be curious to see what they do. It doesn't seem uncommon, so they probably have an idea what is causing it and have a fix. I would hope so.

OJGoreng · 01-25-2014, 10:46 AM

Just to add a data point... the reason I'm reading this thread is that the same thing happened to me today. Fully charged original battery, firmware 1.01, no grip attached, in high-speed drive mode when it happened. 3 Degrees Celsius outside, lowest temperature I've used it so far. It scared the heck out of me, but didn't repeat itself the rest of the afternoon. Couldn't help but think of the recent passing of colonel Kalashnikov when it happened...

01-25-2014, 10:46 AM	#45
OJGoreng Senior Member Join Date: Jun 2010 Location: Amsterdam Photos: Gallery Posts: 197	Just to add a data point... the reason I'm reading this thread is that the same thing happened to me today. Fully charged original battery, firmware 1.01, no grip attached, in high-speed drive mode when it happened. 3 Degrees Celsius outside, lowest temperature I've used it so far. It scared the heck out of me, but didn't repeat itself the rest of the afternoon. Couldn't help but think of the recent passing of colonel Kalashnikov when it happened... Last edited by OJGoreng; 01-25-2014 at 10:52 AM.

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12-19-2013, 12:51 PM	#31
PALADIN85020 Veteran Member Join Date: Sep 2010 Location: Arizona Photos: Gallery \| Albums Posts: 442	Originally posted by Jon Better Luck with firmware 1.02. I updated to 1.01 this morning. Got in a new flash later in the day, and was playing with HSS. Manual mode, OEM battery. I turned the flash off and took another exposure. Machine-gun Camera ensued. Rats. HOW SOON IS FIRMWARE VERSION 1.02 COMING OUT? PENTAX? ARE YOU THERE? HELLO? John

12-19-2013, 06:12 PM	#32
agkchang Loyal Site Supporter Join Date: Mar 2008 Location: Glendale, CA Photos: Gallery \| Albums Posts: 103	I had the problem several times and no pictures on my major outing before Thanksgivings. Has been fine since that one cold morning ~mid-upper 30 degrees F. Had Pentax grip and batteries. Started a chat session with Pentax U.S. support and they suggested sending it in. I told them that I would after the new year. I suggest folks contacted Pentax support also so they have a better sense of the number of customers with the problem. The more the better to get an update, assuming the issue is firmware related.

12-19-2013, 08:01 PM	#33
Jon Senior Member Join Date: Jun 2013 Location: Goodyear, AZ Posts: 145	Thanks agchang, will do.

12-20-2013, 02:31 PM	#34
Poit Banned Join Date: Feb 2013 Location: Canberra, Australia Posts: 423	Originally posted by Jon Better Luck with firmware 1.02. I updated to 1.01 this morning. Got in a new flash later in the day, and was playing with HSS. Manual mode, OEM battery. I turned the flash off and took another exposure. Machine-gun Camera ensued. No such bother for me (as yet). I ran the first set of batteries into the 'red' and it behaved itself nicely.

01-04-2014, 06:32 AM	#35
audiobomber Veteran Member Join Date: May 2008 Location: Sudbury, Ontario Photos: Albums Posts: 6,806	I had the runaway shutter problem yesterday. I was out in the cold, about -17C. I pressed the shutter release and it kept firing until I opened the battery compartment. It did this in burst mode, single shot and even video mode, each time I touched the shutter release. No images were recorded. I tested later at home and the problem was gone. The camera is going back to Henry's. I've been trying to glimpse a gyrfalcon that's been seen in the area. I discovered the camera problem when I tried to shoot the gyrfalcon being mobbed by a flock of ravens. I am seriously annoyed. I've used my K20D in more severe temperatures and it did not fail me like this.

01-19-2014, 02:02 AM	#36
s76 Junior Member Join Date: Aug 2012 Location: Nokia, Finland Posts: 25	Same here. Today morning it was about -18C. I had two batteries with me, one Pentax and one Hähnel. I had taken pictures one hour when it first happens. First battery, Hähnel, was not even half way down when shutter kept firing until I opened battery compartment. It did that three times when repeated. Then I switched battery to Pentax, and same result. All the time I used AV-mode, AF with single spot and single shot. Then I put camera under my jacket for 10 minutes. I allowed me to take pictures for one minute before it repeated to act like machine gun. K5 never did that. My K3 is firmware 1.01. That was first time though I was taken pictures at cold temperature before. Should I contact service or wait for firmware 1.02 or do some further test to find reason for that? -Sami-

01-19-2014, 05:22 PM	#37
pearsaab Otis Memorial Pentaxian Loyal Site Supporter Join Date: May 2011 Location: Richmond, Virginia USA Photos: Gallery \| Albums Posts: 2,900	mine just did it yesterday...was using tav mode...been shooting oem battery for several hours (not hardcore, shot here and there)..battery still showing full charge...no change in af settings (using spot, single focus, multiple shots)...da300 lens....outdoors...temperature in 40s...used shutter button...suddenly went bonsai...shut off, on, off and about to go for battery when it stopped...no pictures acquired when it did it....not happy Manufacture Date 2013:10:13 Shutter Count 7,407 one other thing I have notice from day 1 when you turn off the camera the battery indicator does not immediately go away..slight delay

01-19-2014, 06:50 PM	#38
audiobomber Veteran Member Join Date: May 2008 Location: Sudbury, Ontario Photos: Albums Posts: 6,806	Originally posted by pearsaab ...temperature in 40s... I'm sorry it happened to you too, but it's a relief to hear it happened within the specified operating temperature. This problem first appeared on the original K-5. I'm surprised and disappointed that it has not been resolved.

01-19-2014, 07:25 PM	#39
pearsaab Otis Memorial Pentaxian Loyal Site Supporter Join Date: May 2011 Location: Richmond, Virginia USA Photos: Gallery \| Albums Posts: 2,900	Originally posted by audiobomber I'm sorry it happened to you too, but it's a relief to hear it happened within the specified operating temperature. This problem first appeared on the original K-5. I'm surprised and disappointed that it has not been resolved. dan hopefully enough people can say what they were doing when it happen and we can figure it out...fingers and toes crossed...

01-20-2014, 02:23 PM	#40
lisbon New Member Join Date: Apr 2012 Posts: 4	Just had my K3, do the machine gun shutter fire on me in the studio yesterday. Shooting in manual mode because i was using strobes), no grip. Had to turn the camera off and on twice to get it to stop. Continued shooting for another hour without re-occurance, but obviously disconcerting. Can we please make Pentax aware of this in numbers. Jon Lisbon

01-20-2014, 02:45 PM	#41
Mallee Boy Site Supporter Join Date: Sep 2006 Location: South Australia Photos: Gallery \| Albums Posts: 3,904	Have had the same issue last weekend. Removed & replaced (same ) battery).

01-20-2014, 02:47 PM	#42
audiobomber Veteran Member Join Date: May 2008 Location: Sudbury, Ontario Photos: Albums Posts: 6,806	Originally posted by lisbon Can we please make Pentax aware of this in numbers. Jon Lisbon I sent mine to Pentax Canada a week ago. I haven't had any word back but I'll keep this thread updated.

01-20-2014, 03:14 PM	#43
Wired Veteran Member Join Date: Aug 2009 Location: Edmonton, AB Photos: Gallery \| Albums Posts: 2,519	I had the issues this weekend. Av mode, fresh battery, fresh card, exterior temp around 10 Celsius. if it happens again I'll send it to Pentax

01-20-2014, 11:50 PM	#44
derekkite Pentaxian Join Date: Sep 2011 Location: Nelson B.C. Posts: 3,782	Originally posted by audiobomber I sent mine to Pentax Canada a week ago. I haven't had any word back but I'll keep this thread updated. It happened to me once, and not since. About two weeks ago. If it happens again I'll send it in. I'd be curious to see what they do. It doesn't seem uncommon, so they probably have an idea what is causing it and have a fix. I would hope so.