Originally posted by thehiko
I contacted Ricoh Japan about it because I can't seem to find an email address on Ricoh US. Support links just take me to Ricoh Connect and I can't find a way to sign up...?
Anyhow, I asked whether they are aware of this phenomenon, if it was normal, and if they would be updating this behavior in a FW update. In case anyone still cares, I got the following reply (roughly translated):
"Compared to previous models, the K-3's flash has been designed in a way where the user will experience a slight lag. This was done to increase the metering accuracy with P-TTL, and the algorithm has been modified. Therefore, there are control constraints which cause this time lag.
We will take your feedback and notify the proper department for future reference."
@ thehiko, I contacted Ricoh Canada since I purchased the K3 from a Canadian retailer on Ebay. The webform on their site (
Support?RICOH IMAGING CANADA) looks the same as the one on the Ricoh USA site (
Support | Ricoh Imaging). I wasn't asked to register, just clicked 'submit' and was done.
Anyway, I got a reply within 24 hours and the response was a little surprising, claiming that they've received "no reports" of the delay:
Thank you for contacting RICOH.
We have had no reports of a known issue in the K-3 involving a delay in the shutter activation when using either the built-in flash or an off-camera PENTAX flash. Make sure you are pressing and holding the shutter button down half way until the camera indicates focus lock before you try to take the shot. Also, check to make sure you don't have the flash mode set to red-eye reduction.
If you are in need of further assistance, please respond to this email or call our technical support center at 800-877-0155.
Sincerely,
Randall S.
RICOH IMAGING AMERICAS CORPORATION
Now, I don't remember if anyone else on this thread has so far reported that they've also contacted Ricoh USA/Japan/Canada/etc but if not, then why not? Perhaps the algorithm could be re-modified with firmware to give us a choice between the lag or inaccurate exposure? Of course, I have no idea but I'd like to at least have an answer from those at Pentax who do, so I'll continue to press for it.
I would also request that anyone who has experienced the lag please report it. Even if it doesn't affect your style of shooting, why not at least support those of us who are affected? It only takes a minute to fill out the form.
Thanks.