K-3 Power-on issue

RockvilleBob · 12-09-2013, 04:05 PM

It would be nice if Pentax came out with a notice of the issue and planned resolution.

Teal · 12-09-2013, 07:38 PM

Originally posted by RockvilleBob

It would be nice if Pentax came out with a notice of the issue and planned resolution.

They're not going to announce there is an issue as it will affect their end-of-year sales report if all of a sudden people stopped buying the grip or the K3 for that matter.

I'm sure they know of the issue but aren't saying anything until they know it can be fixed by firmware. If not, they'll just keep it hush hush to prevent people not buying the product.

rskura · 12-18-2013, 10:32 PM

Okay, I hope I'm not going to jinx it by saying so soon, but I updated the firmware on my K-3 and so far I have not been able to reproduce the power-on issue. I have had the grip installed with D-LI90 batteries in both the body and the grip and the issue seems to be gone. I have also tried different "select battery" options and all appear good.

I'm interested to hear if this plays out the same for everyone else that experienced this issue.

dbh · 12-18-2013, 10:48 PM

I still have the problem.

rskura · 12-18-2013, 10:49 PM

Originally posted by dbh

I still have the problem.

Did you confirm that your update worked? Does your current version display 1.01?

rskura · 12-18-2013, 11:07 PM

Originally posted by dbh

I still have the problem.

I knew I spoke too soon. It appears I still have the problem too. Looks like it's time to send the grip in. Or is it the camera?

dbh · 12-18-2013, 11:59 PM

Originally posted by rskura

I knew I spoke too soon. It appears I still have the problem too. Looks like it's time to send the grip in. Or is it the camera?

Aye, mate, it could be either. The thing to do is send in both along with both batteries.

When I saw the update online I was instantly optimistic and updated my camera right away and put in the second battery. It was all I could do to wait the 20 min before trying to turn it back on. My heart sunk when I flipped the switch and nothing happened. Got it turned on and repeated the experiment - same result.

Good luck getting yours fixed. While the problem is not huge or even all that talked about online, there are a handful of us with the same problem and it has to be due to the same defect. While it may still turn out to be software-addressable, the root of the problem is looking more and more like hardware. Since my experience shows the problem to require two batteries, and since I get perfect operation with only one battery regardless of whether that battery is in the grip or in the body, my guess is the fault is in the camera. But that's just a guess.

rskura · 12-19-2013, 07:21 AM

Well, considering the problem doesn't prevent me from using my K-3, I will be very choosy in deciding when to send it in. I'm definitely not sending it before/during the holidays. And I hope when I do send it in, the turn-around time is reasonable.

Good luck with yours too. If you do send it in, please post on this thread when you get it back.

**Tapio Kekkonen** · 12-19-2013, 10:41 AM

Originally posted by dbh

Same problem for me, regardless of the Select Battery setting. Only way to avoid it, in my case, is to remove one of the batteries.
Then it never happens. Reports of this bug are rare so I think the camera is operating right at the edge of something and I'm optimistic new firmware can resolve it. Not such a huge problem, once you find a temporary solution, but annoying enough to have me checking the Ricoh site daily.

Hi,
I have the same problem. New software 1.01 did not help. Twice K-3 has been fiering like a machine gun without any reason. Pentax batteries.

**jbinpg** · 12-19-2013, 11:56 AM

Are these all silver K-3s, by chance? First reports came from silver body owners.

Jack

dbh · 12-19-2013, 12:38 PM

Originally posted by jbinpg

Are these all silver K-3s, by chance? First reports came from silver body owners.

Jack

Body and grip are both black, purchased separately as soon as the local store had them in stock.

rskura · 12-19-2013, 01:29 PM

Originally posted by jbinpg

Are these all silver K-3s, by chance? First reports came from silver body owners.

Jack

I have black body and grip too.

**G_Money** · 12-19-2013, 02:51 PM

Originally posted by jbinpg

Are these all silver K-3s, by chance? First reports came from silver body owners.

Black

aaalegre · 12-19-2013, 03:03 PM

disappointed SILVER hoping it would work I have not tried it yet but I will keep you posted.....

RockvilleBob · 12-19-2013, 03:36 PM

I returned my Silver edition, after talking with Ricoh - probably before they were fully aware of the problem, and replaced it with the black K-3 and black grip. Got the K-3 replacement quickly from B&H but the grip has been on back order since Nov 14.Very happy with the K-3, no extremely happy with the K-3. I just hope I do not have to send it back to get a fix to enable the grip to work correctly. I am hoping the long delay in grip delivery is because of a change in the grip.

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12-09-2013, 04:05 PM	#46
RockvilleBob Veteran Member Join Date: Dec 2011 Location: Lewes DE USA Photos: Albums Posts: 1,780	It would be nice if Pentax came out with a notice of the issue and planned resolution.

12-09-2013, 07:38 PM	#47
Teal Forum Member Join Date: Dec 2007 Location: Sydney Posts: 55	Originally posted by RockvilleBob It would be nice if Pentax came out with a notice of the issue and planned resolution. They're not going to announce there is an issue as it will affect their end-of-year sales report if all of a sudden people stopped buying the grip or the K3 for that matter. I'm sure they know of the issue but aren't saying anything until they know it can be fixed by firmware. If not, they'll just keep it hush hush to prevent people not buying the product.

12-18-2013, 10:32 PM	#48
rskura Forum Member Join Date: Dec 2011 Location: Edmonton, AB Photos: Gallery Posts: 50 Original Poster	Okay, I hope I'm not going to jinx it by saying so soon, but I updated the firmware on my K-3 and so far I have not been able to reproduce the power-on issue. I have had the grip installed with D-LI90 batteries in both the body and the grip and the issue seems to be gone. I have also tried different "select battery" options and all appear good. I'm interested to hear if this plays out the same for everyone else that experienced this issue.

12-18-2013, 10:48 PM	#49
dbh Inactive Account Join Date: Jan 2007 Location: Edmonton Photos: Gallery Posts: 404	I still have the problem.

12-18-2013, 10:49 PM	#50
rskura Forum Member Join Date: Dec 2011 Location: Edmonton, AB Photos: Gallery Posts: 50 Original Poster	Originally posted by dbh I still have the problem. Did you confirm that your update worked? Does your current version display 1.01?

12-18-2013, 11:07 PM	#51
rskura Forum Member Join Date: Dec 2011 Location: Edmonton, AB Photos: Gallery Posts: 50 Original Poster	Originally posted by dbh I still have the problem. I knew I spoke too soon. It appears I still have the problem too. Looks like it's time to send the grip in. Or is it the camera?

12-18-2013, 11:59 PM	#52
dbh Inactive Account Join Date: Jan 2007 Location: Edmonton Photos: Gallery Posts: 404	Originally posted by rskura I knew I spoke too soon. It appears I still have the problem too. Looks like it's time to send the grip in. Or is it the camera? Aye, mate, it could be either. The thing to do is send in both along with both batteries. When I saw the update online I was instantly optimistic and updated my camera right away and put in the second battery. It was all I could do to wait the 20 min before trying to turn it back on. My heart sunk when I flipped the switch and nothing happened. Got it turned on and repeated the experiment - same result. Good luck getting yours fixed. While the problem is not huge or even all that talked about online, there are a handful of us with the same problem and it has to be due to the same defect. While it may still turn out to be software-addressable, the root of the problem is looking more and more like hardware. Since my experience shows the problem to require two batteries, and since I get perfect operation with only one battery regardless of whether that battery is in the grip or in the body, my guess is the fault is in the camera. But that's just a guess.

12-19-2013, 07:21 AM	#53
rskura Forum Member Join Date: Dec 2011 Location: Edmonton, AB Photos: Gallery Posts: 50 Original Poster	Well, considering the problem doesn't prevent me from using my K-3, I will be very choosy in deciding when to send it in. I'm definitely not sending it before/during the holidays. And I hope when I do send it in, the turn-around time is reasonable. Good luck with yours too. If you do send it in, please post on this thread when you get it back.

12-19-2013, 10:41 AM	#54
Tapio Kekkonen Site Supporter Join Date: Dec 2013 Location: Hanko Photos: Gallery Posts: 54	Originally posted by dbh Same problem for me, regardless of the Select Battery setting. Only way to avoid it, in my case, is to remove one of the batteries. Then it never happens. Reports of this bug are rare so I think the camera is operating right at the edge of something and I'm optimistic new firmware can resolve it. Not such a huge problem, once you find a temporary solution, but annoying enough to have me checking the Ricoh site daily. Hi, I have the same problem. New software 1.01 did not help. Twice K-3 has been fiering like a machine gun without any reason. Pentax batteries.

12-19-2013, 11:56 AM	#55
jbinpg Site Supporter Join Date: Mar 2008 Location: Prince George, BC Photos: Gallery \| Albums Posts: 3,546	Are these all silver K-3s, by chance? First reports came from silver body owners. Jack

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12-19-2013, 12:38 PM	#56
dbh Inactive Account Join Date: Jan 2007 Location: Edmonton Photos: Gallery Posts: 404	Originally posted by jbinpg Are these all silver K-3s, by chance? First reports came from silver body owners. Jack Body and grip are both black, purchased separately as soon as the local store had them in stock.

12-19-2013, 01:29 PM	#57
rskura Forum Member Join Date: Dec 2011 Location: Edmonton, AB Photos: Gallery Posts: 50 Original Poster	Originally posted by jbinpg Are these all silver K-3s, by chance? First reports came from silver body owners. Jack I have black body and grip too.

12-19-2013, 02:51 PM	#58
G_Money Site Supporter Join Date: Jul 2007 Location: London, Ontario, Canada Posts: 598	Originally posted by jbinpg Are these all silver K-3s, by chance? First reports came from silver body owners. Black

12-19-2013, 03:03 PM	#59
aaalegre Senior Member Join Date: Aug 2007 Location: new jersey Photos: Gallery \| Albums Posts: 112	disappointed SILVER hoping it would work I have not tried it yet but I will keep you posted.....

12-19-2013, 03:36 PM	#60
RockvilleBob Veteran Member Join Date: Dec 2011 Location: Lewes DE USA Photos: Albums Posts: 1,780	I returned my Silver edition, after talking with Ricoh - probably before they were fully aware of the problem, and replaced it with the black K-3 and black grip. Got the K-3 replacement quickly from B&H but the grip has been on back order since Nov 14.Very happy with the K-3, no extremely happy with the K-3. I just hope I do not have to send it back to get a fix to enable the grip to work correctly. I am hoping the long delay in grip delivery is because of a change in the grip.