Originally posted by WaveDancer Mirror flap does not happen with mirrorless..... LOL!!!!
But seriously, the only thing I should be interested in is (and may be some of the administrators or moderators here could then tell us):
Does Pentax (sorry Ricoh!) meanwhile acknowledge the problem of mirror flapping or not? And if yes, are they meanwhile working on it?
May be it is naive of me to think a camera manufactorer should officially recognize a obvious and serious problem, but still it would be nice to get (may be once) some notice
the problem is analized and solved.
"Pentax" is not a religion I think, but I have the feeling that who ever has a critical mind here, or rises up issues some "believers" or others who have the controll here don't like, gets a real rude mouth full.... How ever, I have myself a bit experience in marketing, it is always better, if there is a problem, to stand to it and fix it! And this could also be communicated - in a proper way. Thank you!
Obviously I'm not an official source, but the specialist I talked to on the phone told me he was submitting a report to Japan. Japan did come back to him with a couple of questions for me to answer, which I did. I was told that they were working on it.
On 4/6/14 I emailed the specialist and asked if there was any word on them fixing the problem. The response I got on 4/7/14 was simply:
"We haven't heard anything yet. Any solution would of course have to be engineered and tested before a solution can be offered. "
Of course, it's not an official acknowledgement because it was only communicated to me, and, because of their silence, I have no way to even know whether they are actually working on it or not. Based on some relatively recent interactions that others have had with repair, it certainly doesn't sound like they are any more capable of fixing it than they were a couple of months ago.
If I was going to make a guess, based on my communication with them, what I've gleaned from others' experiences, and what I know of Pentax with "issues", it's this:
They are well aware of the problem, but they haven't been able to track down what is causing it, and in the meantime, they are taking it on a case-by-case basis. Since it happens so sporadically, and its severity
seems proportional to how much use a camera gets, there are a good amount of users who don't call Pentax to report the problem, nor do they try to return their camera for service. They likely just take their chances and hope it doesn't happen again... and in fairness, if the camera doesn't get a LOT of use, and they don't require it to be 100% reliable, I wouldn't blame them for taking that route.
Especially in the USA where C.R.I.S is notoriously SLOW.