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Arjay Bee · 04-24-2015, 03:17 PM

Originally posted by BigMackCam

And that's with the Prestige version, yes?

Yes.

Was doing ANZAC dawn service earlier today, camera on tripod, long exposures repeatedly, grip attached, flash attached - no repetitions of the flutter.

May just ignore it as I have 6 months on my warranty to monitor it before I do anything.

**BigMackCam** · 04-25-2015, 03:07 PM

Originally posted by Arjay Bee

Yes.

Was doing ANZAC dawn service earlier today, camera on tripod, long exposures repeatedly, grip attached, flash attached - no repetitions of the flutter.

May just ignore it as I have 6 months on my warranty to monitor it before I do anything.

Sorry to hear that. Well, as I've suggested before, no product this sophisticated is totally bug free. I think you're right to hold fire for now and see how you get on, especially with so much of your warranty period left...

CNunez · 04-26-2015, 04:07 AM

Originally posted by WPRESTO

FOLLOWUP on my experience. Since the mirror went crazy during our trip to Africa I've taken 8,000+ shots with no repetition of wild mirror mirror syndrome.

Did you change anything after it happened? Or did you just leave everything as it was? Say batteries, grip, settings etc.

**WPRESTO** · 04-26-2015, 04:50 AM

Originally posted by CNunez

Did you change anything after it happened? Or did you just leave everything as it was? Say batteries, grip, settings etc.

I installed a firmware upgrade - forget offhand what is in the camera now.

**snpsht** · 05-30-2015, 09:36 PM

Mine has started doing it, and also seems to be locking up occasionally. Still under warranty for another couple of months so will contact Kennedy once home from holiday on Tuesday.

Anyone from Australia had experience with actually getting it fixed?

**beachgardener** · 05-30-2015, 10:01 PM

Originally posted by snpsht

Still under warranty for another couple of months so will contact Kennedy once home from holiday on Tuesday.

It would be interesting to hear whar they have to say about it.

**Dougg** · 05-30-2015, 11:23 PM

An update to my repair process might be useful.
1 Apr 2015 shipped from US northwest to US northeast, enclosing copy of purchase receipt with handwritten note about the mirror problem
6 Apr No communication from Precision but package tracking indicates delivery today
16 Apr Camera arrived back to me with note that repair was complete on 4/9/2015
Pretty pleased at speed of service, not so happy about lack of communication but their speed largely makes up for it!

Their note with the camera said:
A complete repair and return all functions to factory specs.
Cleaned image sensor
Auto focus test, check, calibration and realignment
Firmware download: corrections and adjustments; address values measured and adjusted
Complete cleaning (internal - external) and optical system.

Doug

jhmos · 05-31-2015, 12:27 AM

Originally posted by snpsht

Mine has started doing it, and also seems to be locking up occasionally. Still under warranty for another couple of months so will contact Kennedy once home from holiday on Tuesday.

Anyone from Australia had experience with actually getting it fixed?

I tried sending mine in before the warranty ran out but was told by Kennedy that there was no fix other than the 1.11 firmware work-around. They did suggest that if there ever was a proper fix that an expired warranty wouldn't be a problem but I don't know how that would work out in practice.

John.

**beachgardener** · 05-31-2015, 03:25 PM

Thanks for that.

asharpe · 06-01-2015, 04:17 PM

Originally posted by Dougg

Firmware download: corrections and adjustments; address values measured and adjusted
Doug

Did they just, in fact, only install the latest firmware that anyone can get, or was your firmware version unchanged, which would indicate that they updated the non-user-accessible firmware?

audiobomber · 06-01-2015, 06:39 PM

Originally posted by asharpe

Did they just, in fact, only install the latest firmware that anyone can get, or was your firmware version unchanged, which would indicate that they updated the non-user-accessible firmware?

My firmware was updated before I sent the camera in. The service ticket says "Reprogrammed camera".

dicks · 06-01-2015, 11:36 PM

I'm in Germany and my Silver K-3 was one of the first but I have never had this issue. Warranty is running out, should I send it in to Pentax to get "the fix" applied (assuming there is a hardware fix)?

Paul the Sunman · 06-20-2015, 11:00 PM

I had my second K3 mirror flap episode a couple of days ago on a warm sunny day in Tenerife. Unlike the first time, on April 1 last year (really!), it stopped automatically after about four flaps. No damage done. I had to remove the battery to stop it last time. This time I had V1.21 firmware installed; last time it was V1.03.

**Dougg** · 06-21-2015, 01:12 AM

Originally posted by asharpe

Did they just, in fact, only install the latest firmware that anyone can get, or was your firmware version unchanged, which would indicate that they updated the non-user-accessible firmware?

Hi-- The latter. I sent the camera in with fw 1.11 and it came back still reporting 1.11. I expect the firmware they reported installing was the other non-user-accessible one.

Doug

slip · 06-28-2015, 06:39 AM

Has firmware 1.21 solve this issue? I have the gun metal prestige coming and this thread is making me a bit nervous!

Thanks

Randy

06-01-2015, 06:39 PM	#806
audiobomber Veteran Member Join Date: May 2008 Location: Sudbury, Ontario Photos: Albums Posts: 6,806	Originally posted by asharpe Did they just, in fact, only install the latest firmware that anyone can get, or was your firmware version unchanged, which would indicate that they updated the non-user-accessible firmware? My firmware was updated before I sent the camera in. The service ticket says "Reprogrammed camera". Last edited by audiobomber; 06-01-2015 at 06:59 PM.

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04-24-2015, 03:17 PM	#796
Arjay Bee Pentaxian Join Date: Sep 2006 Location: Horn Island, Torres Straits, Q Photos: Gallery Posts: 4,715	Originally posted by BigMackCam And that's with the Prestige version, yes? Yes. Was doing ANZAC dawn service earlier today, camera on tripod, long exposures repeatedly, grip attached, flash attached - no repetitions of the flutter. May just ignore it as I have 6 months on my warranty to monitor it before I do anything.

04-25-2015, 03:07 PM	#797
BigMackCam Digitiser of Film Join Date: Mar 2010 Location: North East of England Posts: 20,704	Originally posted by Arjay Bee Yes. Was doing ANZAC dawn service earlier today, camera on tripod, long exposures repeatedly, grip attached, flash attached - no repetitions of the flutter. May just ignore it as I have 6 months on my warranty to monitor it before I do anything. Sorry to hear that. Well, as I've suggested before, no product this sophisticated is totally bug free. I think you're right to hold fire for now and see how you get on, especially with so much of your warranty period left...

04-26-2015, 04:07 AM	#798
CNunez Senior Member Join Date: Dec 2014 Photos: Gallery Posts: 168	Originally posted by WPRESTO FOLLOWUP on my experience. Since the mirror went crazy during our trip to Africa I've taken 8,000+ shots with no repetition of wild mirror mirror syndrome. Did you change anything after it happened? Or did you just leave everything as it was? Say batteries, grip, settings etc.

04-26-2015, 04:50 AM	#799
WPRESTO Loyal Site Supporter Join Date: Aug 2010 Location: Massachusetts Photos: Gallery \| Albums Posts: 59,142	Originally posted by CNunez Did you change anything after it happened? Or did you just leave everything as it was? Say batteries, grip, settings etc. I installed a firmware upgrade - forget offhand what is in the camera now.

05-30-2015, 09:36 PM	#800
snpsht Site Supporter Join Date: Jun 2012 Location: South Coast, NSW Posts: 286	Mine has started doing it, and also seems to be locking up occasionally. Still under warranty for another couple of months so will contact Kennedy once home from holiday on Tuesday. Anyone from Australia had experience with actually getting it fixed?

05-30-2015, 10:01 PM	#801
beachgardener Site Supporter Join Date: Sep 2013 Location: Australia Photos: Gallery Posts: 3,842	Originally posted by snpsht Still under warranty for another couple of months so will contact Kennedy once home from holiday on Tuesday. It would be interesting to hear whar they have to say about it.

05-30-2015, 11:23 PM	#802
Dougg Site Supporter Join Date: Jan 2011 Location: Central Washington Photos: Albums Posts: 293	An update to my repair process might be useful. 1 Apr 2015 shipped from US northwest to US northeast, enclosing copy of purchase receipt with handwritten note about the mirror problem 6 Apr No communication from Precision but package tracking indicates delivery today 16 Apr Camera arrived back to me with note that repair was complete on 4/9/2015 Pretty pleased at speed of service, not so happy about lack of communication but their speed largely makes up for it! Their note with the camera said: A complete repair and return all functions to factory specs. Cleaned image sensor Auto focus test, check, calibration and realignment Firmware download: corrections and adjustments; address values measured and adjusted Complete cleaning (internal - external) and optical system. Doug

05-31-2015, 12:27 AM	#803
jhmos Senior Member Join Date: Jan 2014 Location: Melbourne Posts: 111	Originally posted by snpsht Mine has started doing it, and also seems to be locking up occasionally. Still under warranty for another couple of months so will contact Kennedy once home from holiday on Tuesday. Anyone from Australia had experience with actually getting it fixed? I tried sending mine in before the warranty ran out but was told by Kennedy that there was no fix other than the 1.11 firmware work-around. They did suggest that if there ever was a proper fix that an expired warranty wouldn't be a problem but I don't know how that would work out in practice. John.

05-31-2015, 03:25 PM	#804
beachgardener Site Supporter Join Date: Sep 2013 Location: Australia Photos: Gallery Posts: 3,842	Thanks for that.

06-01-2015, 04:17 PM	#805
asharpe Senior Member Join Date: Sep 2007 Location: Palo Alto, CA Posts: 221	Originally posted by Dougg Firmware download: corrections and adjustments; address values measured and adjusted Doug Did they just, in fact, only install the latest firmware that anyone can get, or was your firmware version unchanged, which would indicate that they updated the non-user-accessible firmware?

06-01-2015, 11:36 PM	#807
dicks Junior Member Join Date: Mar 2014 Location: Munich, Germany Posts: 38	I'm in Germany and my Silver K-3 was one of the first but I have never had this issue. Warranty is running out, should I send it in to Pentax to get "the fix" applied (assuming there is a hardware fix)?

06-20-2015, 11:00 PM	#808
Paul the Sunman Pentaxian Join Date: Aug 2011 Location: Melbourne Photos: Gallery Posts: 4,847	I had my second K3 mirror flap episode a couple of days ago on a warm sunny day in Tenerife. Unlike the first time, on April 1 last year (really!), it stopped automatically after about four flaps. No damage done. I had to remove the battery to stop it last time. This time I had V1.21 firmware installed; last time it was V1.03.

06-21-2015, 01:12 AM	#809
Dougg Site Supporter Join Date: Jan 2011 Location: Central Washington Photos: Albums Posts: 293	Originally posted by asharpe Did they just, in fact, only install the latest firmware that anyone can get, or was your firmware version unchanged, which would indicate that they updated the non-user-accessible firmware? Hi-- The latter. I sent the camera in with fw 1.11 and it came back still reporting 1.11. I expect the firmware they reported installing was the other non-user-accessible one. Doug

06-28-2015, 06:39 AM	#810
slip Veteran Member Join Date: Oct 2006 Location: 2 hours north of toronto ontario canada Photos: Gallery \| Albums Posts: 3,535	Has firmware 1.21 solve this issue? I have the gun metal prestige coming and this thread is making me a bit nervous! Thanks Randy

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