Originally posted by Chris Mak Just for the record regarding K-3 support by Phase one in CO1v7: they simply took the K5-generic profile, copy/pasted it and changed the external name to "k3-generic". The results were predictable, since the K3 uses a totally different sensor: bad. I raised a support case beginning of april, but never got a straight answer, and nothing has changed since then. So much for the serious about "less big name" camera models......i.e.: their online support guys are "serious" but their tech department/product management has different views. I found out that these two views don't correlate
Interesting story. The situation only gets worse the bigger the company gets (Adobe?).
I know the tech guys who actually do the work care about these things. But I think Phase One's been under more pressure lately. They haven't publicly gone absolutely insane like Hasselblad has, but perhaps they're still feeling the effects. [Now speculating here, based on how organizations often function ->] At some point management tells you to simply ignore many known problems, and eventually you do so or you get replaced by someone who doesn't even care in the first place. Pretty soon the company is functioning as poorly as any proper software giant, yet without the benefit of the revenue they have. At least the giant can sort of get away with it. Not so sure about the smaller guy, though.
People who care make life feel worthwhile; People who don't care can't see this.
Last edited by DSims; 07-03-2014 at 04:08 PM.