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07-15-2014, 07:16 AM   #1
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A piece of plastics chipped away from a new K3 body

Hi,
just wondering if I am the only one or that happened to anybody else. Received my brand new K3 (have already K5 iis, K5, K20D etc). Did initial set up and took it on initial photo shoot. Pretty sure I did not expose the camera to any mechanical stress. (It was a summer day in NYC - around 80F though). After two days I noticed a small crack next to the double SD compartment. When I touched it a chip of plastics went off. I will add a picture to describe this better.

This came as a complete surprise to me. Wondering what to do. Bought it from a 3p seller on Amazon.

Anybody same or similar experience?

Thanks in advance / cheers / HJ

07-15-2014, 08:41 AM   #2
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Unusual.
What's the shutter count? Maybe the unit wasn't as new as you thought it was?
07-15-2014, 09:02 AM   #3
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It was really new

It was indeed new. Double checked with the tool. Uploaded a JPEG from day 2.
It returned:
Camera PENTAX K-3
Manufature Date 2014:03:20
Shutter Count 702

So It did not only leek new, I'd it WAS new.

Thanks for your response anyway / cheers HJ
07-15-2014, 09:17 AM   #4
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Pictures added

Hope the pics illustrate what I tried to describe verbally. I guess it might impact the "weather sealing".
/ thx / HJ

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07-15-2014, 09:33 AM   #5
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Are my eyes wrong or am I seeing a huge chip of the body shell (polycarbonate at this point, I think) missing? This appears to be either impact damage or a fault in the casting. Is there any indication of glue residue on the chip or body indicating an attempted repair?


Steve
07-15-2014, 09:35 AM   #6
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This isn't normal, but sometime, plastic, and even metal cast pieces can have contaminants inside, and can break unexpectedly. Anyway, a replacement is normal in this case.
07-15-2014, 09:59 AM   #7
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Interesting.

That's not normally what I'd think of as a stress point on the camera - eg like the hinge area of the SD card door, or the lens mount. And any direct or side impact damage would have hurt the SD card door too, since it seems to cover the area of the crack, but the door seems undamaged.

See if you can send it back as a warranty return, due to deteriorating plastic. Or if that isn't possible, and everything else seems to work, just seal the crack up with some silicon or super-glue to ensure that you have a seal there.
07-15-2014, 10:13 AM   #8
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QuoteOriginally posted by himijendrix84 Quote
It was indeed new. Double checked with the tool. Uploaded a JPEG from day 2.
It returned:
Camera PENTAX K-3
Manufature Date 2014:03:20
Shutter Count 702

So It did not only leek new, I'd it WAS new.

Thanks for your response anyway / cheers HJ
I thought all brand new (direct from factory) cameras from Pentax are now shipped with "zero" shutter count. My k-5 was when I bought it several years ago.

07-15-2014, 10:31 AM   #9
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My K5 had less than 50 when I decided to check it. My K-01 had less than 20 when I decided to check it. Over 700 isn't new.
07-15-2014, 10:51 AM   #10
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Thanks guys for your replies. I guess, provided the "cracking" will not continue I can live with that. I have some practical / logistics problems with doing the warranty claim". Unfortunately I dod not buy directly from Amazon (whose customer srvice is ususally WERY good & fast) but from a 3p seller on Amazon. Just hope this is not a first sign of this particular piece being a lemon.

cheers / HJ

PS: Sorry for confusing you with the 702 count. I chose a picture from second day of shooting, It waspicture number 702. Meaning it started NEW:
07-15-2014, 10:58 AM   #11
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QuoteOriginally posted by himijendrix84 Quote
It waspicture number 702. Meaning it started NEW:
There's a difference between the image number of the JPEG, as allocated by the camera, and the shutter count. The shutter count is recorded in the EXIF quite seperately.

What does EXIFTOOL tell you?
07-15-2014, 12:40 PM   #12
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Even a third-party should replace it if it's in bad shape straight out of the box.
07-15-2014, 01:37 PM   #13
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This was the count on my K-3 when purchased from Adorama.
With 700 shots on your camera I would say you got someones returned body.
07-15-2014, 02:12 PM   #14
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QuoteOriginally posted by rawr Quote
And any direct or side impact damage would have hurt the SD card door too, since it seems to cover the area of the crack, but the door seems undamaged.
Drop it or swing it into something with the door open.


Steve
07-15-2014, 06:43 PM   #15
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QuoteOriginally posted by stevebrot Quote
Drop it or swing it into something with the door open.
Hadn't thought of that.

I'm also intrigued to see the white interior of the crack. I thought the colour of the plastic inside would match the outside.
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