Pentax Flucard - embarassing piece of junk!

awaldram · 07-19-2014, 03:34 AM

Originally posted by pentaxmz

Any suggestions about how I can go about initiating a warranty repair?

Whatr country are you in as that will define warranty claim procedure.

In the UK your first port should be the retailer you purchased from, But as I have contact within Penatx and Johnson Photopia I tend to contact them direct.

Maybe log onto the Pentax web site for your area go to the 'service' part and raise a query with them.

pentaxmz · 07-19-2014, 04:04 AM

Originally posted by awaldram

Whatr country are you in as that will define warranty claim procedure.

In the UK your first port should be the retailer you purchased from, But as I have contact within Penatx and Johnson Photopia I tend to contact them direct.

Maybe log onto the Pentax web site for your area go to the 'service' part and raise a query with them.

I am in the U.S.

I've been to Ricoh Imaging Support but there is no category for the Flucard. Also, where is the serial number for this product?

pentaxmz · 08-11-2014, 05:53 PM

Hello all,

Almost a month later and still no answer for Pentax/Ricoh? Did I just lose my money on a non-working toy? Grrr

**crewl1** · 08-11-2014, 06:27 PM

Didn't anyone answer when you called this number?

Quote:

Questions? Concerns? Just call us at (800) 877-0155 from within the United States. Our Customer Service representatives are more than ready to help.

pentaxmz · 09-17-2014, 02:16 AM

Originally posted by crewl1

Didn't anyone answer when you called this number?

Thanks Larry, I shall try calling that number tomorrow.

Maybe the next Ricoh/Pentax camera will finally have built-in WiFi (and GPS - damn it!).

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07-19-2014, 03:34 AM	#16
awaldram Veteran Member Join Date: May 2008 Location: Hampshire Photos: Gallery Posts: 732	Originally posted by pentaxmz Any suggestions about how I can go about initiating a warranty repair? Whatr country are you in as that will define warranty claim procedure. In the UK your first port should be the retailer you purchased from, But as I have contact within Penatx and Johnson Photopia I tend to contact them direct. Maybe log onto the Pentax web site for your area go to the 'service' part and raise a query with them.

07-19-2014, 04:04 AM	#17
pentaxmz Veteran Member Join Date: Dec 2008 Location: Seattle Posts: 659 Original Poster	Originally posted by awaldram Whatr country are you in as that will define warranty claim procedure. In the UK your first port should be the retailer you purchased from, But as I have contact within Penatx and Johnson Photopia I tend to contact them direct. Maybe log onto the Pentax web site for your area go to the 'service' part and raise a query with them. I am in the U.S. I've been to Ricoh Imaging Support but there is no category for the Flucard. Also, where is the serial number for this product?

08-11-2014, 05:53 PM	#18
pentaxmz Veteran Member Join Date: Dec 2008 Location: Seattle Posts: 659 Original Poster	Hello all, Almost a month later and still no answer for Pentax/Ricoh? Did I just lose my money on a non-working toy? Grrr

08-11-2014, 06:27 PM	#19
crewl1 Site Supporter Join Date: Jul 2010 Location: Los Angeles, CA Photos: Gallery \| Albums Posts: 9,807	Didn't anyone answer when you called this number? Quote: Questions? Concerns? Just call us at (800) 877-0155 from within the United States. Our Customer Service representatives are more than ready to help.

09-17-2014, 02:16 AM	#20
pentaxmz Veteran Member Join Date: Dec 2008 Location: Seattle Posts: 659 Original Poster	Originally posted by crewl1 Didn't anyone answer when you called this number? Thanks Larry, I shall try calling that number tomorrow. Maybe the next Ricoh/Pentax camera will finally have built-in WiFi (and GPS - damn it!).