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09-11-2014, 01:11 AM   #1
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Was this bug reported ever: K-3 gets stuck in review mode and doesn't response at all

Hi there. I just bought a used (but in mint condition, just purchased in one month less than 2000 clicks) K-3, after test tens of clicks I upgraded its firmware from 1.00 to 1.11. After that till now (only 2 weeks), I've met 4 times of failures in 2 kinds, within around 3000 clicks (most in burst mode to shot some basketball plays and my daughter) . One of them seems not ever be reported here (or I missed it in searching), so I report here in a new thread. Any suggestion will be appreciated gratefully.

This is the basic info of my K-3:
Manufacture Date : 2014:03:10
Production Code : 2.1
Internal Serial Number : 7044085
Power Source : Body Battery

1. K-3 stuck in review mode, it didn't response to any operation, even turning the power level to OFF. At last I've got to pull the battery out, and after I pushed it back and power on again, all the settings I modified during the stuck session and pictures in the buffer was lost.

This failure happened twice. Once I was checking pictures while it was storing pictures (SD led was light), after took around 10 clicks during burst mode . After I check couple of pictures, I found I couldn't move forward or zoom in out anymore. Then I tried to half push shutter or turn off the power level, nothing happened, it was still show the same picture. At last I had to pull the battery out and push again, then all the 10 pictures were disappeared.

Settings was in AF.C, all auto focus, matrix meter, H drive mode, TVs F5.6 1/250, no flash, FA*85/1.4, white Toshiba 16G class 10 SDHC card in slot1, JPG L high.

The second time happened to FA*24/2 lens in AF.S, single drive mode, similar condition. The most difference from first time is this failure also happens in single drive mode / focusing mode. At that time there was only one picture in buffer.

2. The other kind of failure I met is mirror lockup while burst mode for less than 1 second, then camera reset internal. I even didn't notice this failure, until it got wrong exposure next click, because the settings I modified was lost during internal reset. Similar settings with first failure. The info of last saved exif is:

QuoteQuote:
Manufacture Date : 2014:03:10
Production Code : 2.1
Internal Serial Number : 7044085
Power Source : Body Battery
Body Battery State : Close to Full
Body Battery Voltage 1 : 6.59 V
Body Battery Voltage 2 : 6.35 V
AF Predictor : 903
AF Defocus : 2
AF Integration Time : 0 ms
Kelvin WB Daylight : 5205 0 2.2890625 1.425048828125
Kelvin WB 01 : 2500 0 1.241943359375 2.566162109375
Kelvin WB 02 : 2630 0 1.305908203125 2.458251953125
Kelvin WB 03 : 2780 0 1.3804931640625 2.340576171875
Kelvin WB 04 : 2940 0 1.4593505859375 2.225341796875
Kelvin WB 05 : 3130 0 1.55078125 2.1026611328125
Kelvin WB 06 : 3330 0 1.6434326171875 1.9893798828125
Kelvin WB 07 : 3570 0 1.7486572265625 1.873046875
Kelvin WB 08 : 3850 0 1.8629150390625 1.759765625
Kelvin WB 09 : 4170 0 1.9815673828125 1.653564453125
Kelvin WB 10 : 4550 0 2.107421875 1.552734375
Kelvin WB 11 : 5000 0 2.2373046875 1.459716796875
Kelvin WB 12 : 5560 0 2.3739013671875 1.3712158203125
Kelvin WB 13 : 6250 0 2.510986328125 1.2906494140625
Kelvin WB 14 : 7140 0 2.6490478515625 1.21630859375
Kelvin WB 15 : 8330 0 2.7847900390625 1.1480712890625
Kelvin WB 16 : 10000 0 2.9141845703125 1.0859375
WB Shift AB : 0
WB Shift GM : 0
EV Steps : 1/3 EV Steps
Sensitivity Steps : As EV Steps
Serial Number : 4976196
Source Directory Index : 0
Source File Index : 0
Level Orientation : Horizontal (normal)
Composition Adjust : Off
Roll Angle : -3
Pitch Angle : -14.5
Composition Adjust X : 0
Composition Adjust Y : 0
Composition Adjust Rotation : 0
Contrast Detect AF Area : 0 0 0 0
Camera Temperature 2 : 26.4 C
Camera Temperature 3 : 26.4 C
Sensing Method : One-chip color area
CFA Pattern : [Red,Green][Green,Blue]
Custom Rendered : Normal
Exposure Mode : Manual
Focal Length In 35mm Format : 52 mm
Scene Capture Type : Standard
Contrast : Normal
Saturation : Normal
Sharpness : Hard
Subject Distance Range : Distant
GPS Version ID : 2.3.0.0
Thumbnail Offset : 152736
Thumbnail Length : 6164
Jpg From Raw Start : 28456096
Jpg From Raw Length : 2760916
Aperture : 4.0
Image Size : 6080x4032
Jpg From Raw : (Binary data 2760916 bytes, use -b option to e
xtract)
Lens ID : smc PENTAX-DA 35mm F2.4 AL
Preview Image : (Binary data 54795 bytes, use -b option to ext
ract)
Scale Factor To 35 mm Equivalent: 1.5
Shutter Speed : 1/320
Thumbnail Image : (Binary data 6164 bytes, use -b option to extr
act)
Circle Of Confusion : 0.020 mm
Field Of View : 38.2 deg
Focal Length : 35.0 mm (35 mm equivalent: 52.0 mm)
Hyperfocal Distance : 15.14 m
Light Value : 11.3
-- press any key --

I cann't tell whether this failure is same as the Mirror Lockup issue in this forums, since my mirror was just locked less than 1 second, and camera reset itself.

Hoping this will help to Pentax to solve it.

Best regards,

09-11-2014, 04:28 AM   #2
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This is probably your typical voltage related freeze. Happens from time to time with various Pentax bodies, rarely but unpredictably.

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09-11-2014, 04:30 AM   #3
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If you are shooting in Continuous and fill the buffer, the K-3 will pause until it clears the buffer. If it seems to be taking a long time, perhaps you need a faster card. The camera can only clear the buffer at the card's write-speed.
09-11-2014, 04:43 AM   #4
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Agree with Adam it either voltage sag due to load or dodgy battery.
or
It you SD card locking out are you sure your using a none Ringer genuine mainstream hi performance SD card ?

09-11-2014, 05:43 AM   #5
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Alexbird

Welcome Aboard!!!


The first thing I would do is get a faster SD card. The K3 really needs them to perform best. A month or so ago I was shooting some night time photos of the sky with my K5-IIs and would leave the shutter open for 30 seconds or more. When I released he button it took a long time for the camera to write the images to the card sometimes several minutes. My symptoms were similar to what you were experiencing. And yes I was using slow memory cards. I really need to order some faster ones.
09-11-2014, 05:52 AM   #6
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There may also be contact problem between lens and body. Make sure to clean the contacts with a soft cloth.
09-11-2014, 07:14 AM   #7
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QuoteOriginally posted by Adam Quote
This is probably your typical voltage related freeze. Happens from time to time with various Pentax bodies, rarely but unpredictably.
well, I never met that on K100d & K5. What a lucky.
Thanks. Could I resolve it by change another battery? Or is it a camera defective needing return for warranty?

---------- Post added 09-11-14 at 10:15 PM ----------

QuoteOriginally posted by Tjompen1968 Quote
There may also be contact problem between lens and body. Make sure to clean the contacts with a soft cloth.
Thanks. I'll try it
09-11-2014, 07:21 AM   #8
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Don't ignore the faster SD card suggestion.
45mb/s or faster write speed. Sandisk Extreme or Extreme Plus or Extreme Pro.

09-11-2014, 07:22 AM   #9
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QuoteOriginally posted by awaldram Quote
Agree with Adam it either voltage sag due to load or dodgy battery.
or
It you SD card locking out are you sure your using a none Ringer genuine mainstream hi performance SD card ?
QuoteOriginally posted by AquaDome Quote
If you are shooting in Continuous and fill the buffer, the K-3 will pause until it clears the buffer. If it seems to be taking a long time, perhaps you need a faster card. The camera can only clear the buffer at the card's write-speed.
QuoteOriginally posted by gaweidert Quote
Alexbird

Welcome Aboard!!!


The first thing I would do is get a faster SD card. The K3 really needs them to perform best. A month or so ago I was shooting some night time photos of the sky with my K5-IIs and would leave the shutter open for 30 seconds or more. When I released he button it took a long time for the camera to write the images to the card sometimes several minutes. My symptoms were similar to what you were experiencing. And yes I was using slow memory cards. I really need to order some faster ones.
Thanks to you all for SD card suggestion. I thought this Toshiba class 10 card was a high speed card. Well, it was in K5 age.

So which level of SD card is suit for K3?
09-11-2014, 07:24 AM   #10
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QuoteOriginally posted by alexbird Quote
well, I never met that on K100d & K5. What a lucky. Thanks. Could I resolve it by change another battery? Or is it a camera defective needing return for warranty?
It happened once with my K-5 when I was shooting bursts in AF-C mode. Keeping your battery properly charged and avoiding third-party batteries is recommended for optimal performance.

QuoteOriginally posted by alexbird Quote
So which level of SD card is suit for K3?
Anything with a 10Mb/s speed or higher is considered a "high speed" card, so don't settle for that alone. Look for the UHS-I logo and see below.

A 45Mb/s write speed or higher is what I'd recommend, but the K-3 can actually take advantage of even faster UHS-I cards such as the Sandisk Extreme Pro 90Mb/s series.

Also, always format your cards in-camera rather than elsewhere just in case.

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09-11-2014, 08:05 AM   #11
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QuoteOriginally posted by Adam Quote
It happened once with my K-5 when I was shooting bursts in AF-C mode. Keeping your battery properly charged and avoiding third-party batteries is recommended for optimal performance.



Anything with a 10Mb/s speed or higher is considered a "high speed" card, so don't settle for that alone. Look for the UHS-I logo and see below.

A 45Mb/s write speed or higher is what I'd recommend, but the K-3 can actually take advantage of even faster UHS-I cards such as the Sandisk Extreme Pro 90Mb/s series.

Also, always format your cards in-camera rather than elsewhere just in case.
I wouldn't claim anything other than non consequential releationship but I've always used sandisk Extreme pro UHS-1 (90Mb/s write,95Mb/s read) and my k3 has never locked and never flopped.

My k5 used to randomly glitch/lockup unti it had a comlete lock up using a 32gb no name SD card and after reseting the card was corrupt though refomating under PC and it appeared OK again but never since have I cut corners with Storage .

I changed to 16Gb lexar and the camera never hiccupped again.
09-11-2014, 08:31 AM   #12
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QuoteOriginally posted by alexbird Quote
I cann't tell whether this failure is same as the Mirror Lockup issue in this forums
What "Mirror Lockup" issue are you referring to? I own a K-3 and am active on this forum and am unaware of a mirror lockup issue. There is a runaway/crazy mirror issue and a system freeze issue, but no Mirror Lockup.

What you are describing sounds like a system freeze/lockup. It has been reported multiple times on this forum and has been speculated to be associated with power issues. I have had it happen a half a dozen times since I took delivery in April, all with the original battery and none with the battery at low charge. There is a note in the owner's manual that indicates static electricity as possible cause, but that would be hard to establish. It is possible that the SD card may be at fault I suppose. I am using a Lexar Platinum II 32GB UHS-I card.

I would suggest communicating with Ricoh/Pentax regarding your problems. They may be able to provide some guidance including possible options for repair if there is a service bulletin for your problem.


Steve
09-11-2014, 09:03 AM   #13
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Just a question...I don't have a K3, but have read enough to see that they are overall good performers, much as my K5 Original has been, but not without some problems...at times. That is where my question is....noticing other brands I read about, mostly Fuji which draws my attention....it appears that many malfunctions are more or less spontaneous, coming at random times, conditions, or settings, and not problems that routinely interfere with normal usage?

Now I am not a tech wizard by any means, and cameras are as complicated as my computer, which I am most familiar with...and find that I infrequently get errors that are not common or debilitating, just annoying. Given that there must be at least several billion combinations of actions you can perform on a computer...and even on a camera...it seems that it would be impossible to lab test for all of them before releasing for sale? Does this ring true or am I off base? I'm not talking about repeating flaws or censor stains and such, but things that occur infrequently and may be due to the particular condition at the time of the shot...temperature, settings, battery level, etc.

I once go this Microsoft message in a little box on my screen when it crashed...
"Whatever you are doing...Stop doing it!" I have a screen shot of it somewhere but can't find it this moment.

Perfection is hard to find in a computer, and from my reading experience, in a camera too. Any camera, any brand.

Regards!
09-11-2014, 09:11 AM   #14
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QuoteOriginally posted by Rupert Quote
I once go this Microsoft message in a little box on my screen when it crashed... "Whatever you are doing...Stop doing it!" I have a screen shot of it somewhere but can't find it this moment.
You were playing a computer game and that message came from the game designer, not Microsoft.
09-11-2014, 09:22 AM   #15
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QuoteOriginally posted by crewl1 Quote
You were playing a computer game and that message came from the game designer, not Microsoft.
No. I don't play games on the computer and it WAS a Microsoft message. I will try to find it....I have it somewhere.
Never saw it before...haven't seen it since. It was on my first computer if I recall correctly...Windows 2000?
Regards!

Anyone care to give an approximation of the number of combinations of settings and conditions that might be applicable to a camera such as the K3......or any other DSLR?
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