Pentax k-3 will not power on

csbtrod · 12-02-2018, 04:15 PM

I realize this thread is a few months old, but I just discovered that my K-3 will not power on. I thought it might be the battery (Pentax) I was using, because neither my K-1 nor my K-01 would power on. I ordered a Wasabi battery and my K-01 will power on with it, but not my K-3. Ugh!

**aslyfox** · 12-03-2018, 07:43 AM

even though this was a problem with the early K 3 II, you could try to call

". . . If your camera is one of those few which is affected by this issue and you're in the US market, you should call the Ricoh Imaging USA customer service department at 1-800-234-0276 to arrange for your camera to be serviced. If you're outside of the United States, we would recommend contacting your local Ricoh Imaging office or authorized Ricoh dealer for advice as to how to proceed. "

Ricoh offers fix for Pentax K3 II power-off problem

or Precision the official repair company in the US

Contact Information:
Customer Service Phone: 860-272-2100
Customer Service Phone Hours:
Monday – Friday: 9:00 AM ET – 5:00 PM ET

http://www.precisioncamera.com/

csbtrod · 12-03-2018, 07:56 AM

aslyfox,

Thank you!

**aslyfox** · 12-03-2018, 08:04 AM

Originally posted by csbtrod

aslyfox,

Thank you!

if you don't mind, please keep us posted on what happens

csbtrod · 12-03-2018, 08:16 AM

Originally posted by aslyfox

if you don't mind, please keep us posted on what happens

Will do.

MarkJerling · 12-03-2018, 03:28 PM

Originally posted by aslyfox

even though this was a problem with the early K 3 II, you could try to call

". . . If your camera is one of those few which is affected by this issue and you're in the US market, you should call the Ricoh Imaging USA customer service department at 1-800-234-0276 to arrange for your camera to be serviced. If you're outside of the United States, we would recommend contacting your local Ricoh Imaging office or authorized Ricoh dealer for advice as to how to proceed. "

Ricoh offers fix for Pentax K3 II power-off problem

or Precision the official repair company in the US

Contact Information:
Customer Service Phone: 860-272-2100
Customer Service Phone Hours:
Monday – Friday: 9:00 AM ET – 5:00 PM ET

Precision Camera - Digital Camera Repair, Video Camera Repair

That advice is for an early K-3ii that won't turn off, not for a K-3 that won't turn on.

**aslyfox** · 12-03-2018, 03:31 PM

Originally posted by MarkJerling

That advice is for an early K-3ii that won't turn off, not for a K-3 that won't turn on.

hey, Mark

I do believe I noted that

Originally posted by aslyfox
even though this was a problem with the early K 3 II, you could try to call

Read more at: https://www.pentaxforums.com/forums/172-pentax-k-3/321056-pentax-k-3-will-no...#ixzz5YfA9Kbbw

and gave a phone number to contact Ricoh Imaging USA customer service department while doing so which I thought was the important part of my post

MarkJerling · 12-03-2018, 03:39 PM

Originally posted by aslyfox

hey, Mark

I do believe I noted that

Originally posted by aslyfox
even though this was a problem with the early K 3 II, you could try to call

Read more at: Pentax k-3 will not power on - PentaxForums.com

and gave a phone number to contact Ricoh Imaging USA customer service department while doing so which I thought was the important part of my post

Not turning on and not turning off are two very different problems.

**aslyfox** · 12-03-2018, 03:42 PM

Originally posted by MarkJerling

Not turning on and not turning off are two very different problems.

yep that is why I noted it wasn't the same [ or tried to ]

but the contact numbers are still valid ( I hope )

MarkJerling · 12-03-2018, 03:52 PM

Originally posted by aslyfox

yep that is why I noted it wasn't the same [ or tried to ]

but the contact numbers are still valid ( I hope )

Yet, you said: ". . . If your camera is one of those few which is affected by this issue and you're in the US market, you should call the Ricoh Imaging USA customer service department at 1-800-234-0276 to arrange for your camera to be serviced. If you're outside of the United States, we would recommend contacting your local Ricoh Imaging office or authorized Ricoh dealer for advice as to how to proceed. "

The problem being: " ...certain K-3 II bodies can fail to turn off even after the Power switch is moved to the Off position, if the camera is left without a charged battery installed for an extended period of days or weeks."

**aslyfox** · 12-03-2018, 03:59 PM

Mark

I said "you [ the o p ] could try to call "

yes it wasn't the same problem

I said that

" even though this was a problem with the early K 3 II, you could try to call "

what you highlight was part of a quote I cited

MarkJerling · 12-03-2018, 04:22 PM - **1 Like**

Originally posted by aslyfox

Mark

this is ridiculous

I said you could try to call

yes it wasn't the same problem

I said that

" even though this was a problem with the early K 3 II, you could try to call "

what you highlight was part of a quote I cited

Exactly.

bobhosie · 03-07-2019, 03:03 PM

I have a K-3 as well and mine won't power up either. I even bought a new battery and it still won't power up.

**BigMackCam** · 03-07-2019, 03:10 PM

Originally posted by bobhosie

I have a K-3 as well and mine won't power up either. I even bought a new battery and it still won't power up.

I'm sorry to hear that

This is neither normal - nor commonly-experienced - with the K-3. It has generally proven to be an extremely reliable model.

If it's not working with two different, fully-charged batteries, it's probably faulty and you would need to have it inspected by your local service facility...

bobhosie · 03-07-2019, 08:00 PM

Originally posted by stevebrot

????

Out of warranty camera fixed successfully fixed by authorized service. I don't see what this has to do with Ricoh/Pentax. FWIW, I have a friend whose Canon 7D shutter failed 4 times in 18 months. My friend had to pay for 3 of the four repairs.

Also, it would be good to note that there has been no plague of K-3 cameras simply dying. If there were, the number of reported cases would number in the hundreds.

Steve

well mine died as well

---------- Post added 03-07-19 at 10:01 PM ----------

Originally posted by aslyfox

even though this was a problem with the early K 3 II, you could try to call

". . . If your camera is one of those few which is affected by this issue and you're in the US market, you should call the Ricoh Imaging USA customer service department at 1-800-234-0276 to arrange for your camera to be serviced. If you're outside of the United States, we would recommend contacting your local Ricoh Imaging office or authorized Ricoh dealer for advice as to how to proceed. "

Ricoh offers fix for Pentax K3 II power-off problem

or Precision the official repair company in the US

Contact Information:
Customer Service Phone: 860-272-2100
Customer Service Phone Hours:
Monday – Friday: 9:00 AM ET – 5:00 PM ET

Precision Camera - Digital Camera Repair, Video Camera Repair

precision camera wants 350.00 just to look at it!

---------- Post added 03-07-19 at 10:09 PM ----------

Originally posted by Mikesul

We all need to be careful what general conclusions we draw from reading forum postings. Reports of failure are not a statistically significant sample and rarely give enough information to form a reliable judgement. Some K-3 units had problems early on with shutters. A very few early K-3iis suffered from a lock up problem. In both cases Pentax had a fix. I owned both cameras (2 k-3iis) and never had an issue. You are correct that all cameras can develop issues (that is why there are warranties) but the K-3 series was probably no worse than any others. The K-1 has been very stable but some owners have had issues which, again, is completely normal. Please do not spread ideas that a particular brand or model is subject to failure if there is not solid statistical evidence of a wide spread problem which has not been addressed.

Well, Im reading this forum and the same exact thing happened to my K-3. Coincidence ?? I think Not !!!

12-03-2018, 03:59 PM	#101
aslyfox Seeker of Knowledge Join Date: Aug 2016 Location: Topeka, Kansas Photos: Gallery \| Albums Posts: 24,581	Mark I said "you [ the o p ] could try to call " yes it wasn't the same problem I said that " even though this was a problem with the early K 3 II, you could try to call " what you highlight was part of a quote I cited Last edited by aslyfox; 12-03-2018 at 04:22 PM.

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12-02-2018, 04:15 PM	#91
csbtrod Forum Member Join Date: Nov 2010 Location: Houston, Texas Posts: 55	I realize this thread is a few months old, but I just discovered that my K-3 will not power on. I thought it might be the battery (Pentax) I was using, because neither my K-1 nor my K-01 would power on. I ordered a Wasabi battery and my K-01 will power on with it, but not my K-3. Ugh!

12-03-2018, 07:43 AM	#92
aslyfox Seeker of Knowledge Join Date: Aug 2016 Location: Topeka, Kansas Photos: Gallery \| Albums Posts: 24,581	even though this was a problem with the early K 3 II, you could try to call ". . . If your camera is one of those few which is affected by this issue and you're in the US market, you should call the Ricoh Imaging USA customer service department at 1-800-234-0276 to arrange for your camera to be serviced. If you're outside of the United States, we would recommend contacting your local Ricoh Imaging office or authorized Ricoh dealer for advice as to how to proceed. " Ricoh offers fix for Pentax K3 II power-off problem or Precision the official repair company in the US Contact Information: Customer Service Phone: 860-272-2100 Customer Service Phone Hours: Monday – Friday: 9:00 AM ET – 5:00 PM ET http://www.precisioncamera.com/

12-03-2018, 07:56 AM	#93
csbtrod Forum Member Join Date: Nov 2010 Location: Houston, Texas Posts: 55	aslyfox, Thank you!

12-03-2018, 08:04 AM	#94
aslyfox Seeker of Knowledge Join Date: Aug 2016 Location: Topeka, Kansas Photos: Gallery \| Albums Posts: 24,581	Originally posted by csbtrod aslyfox, Thank you! if you don't mind, please keep us posted on what happens

12-03-2018, 08:16 AM	#95
csbtrod Forum Member Join Date: Nov 2010 Location: Houston, Texas Posts: 55	Originally posted by aslyfox if you don't mind, please keep us posted on what happens Will do.

12-03-2018, 03:28 PM	#96
MarkJerling Moderator Site Supporter Join Date: May 2012 Location: Wairarapa, New Zealand Photos: Gallery \| Albums Posts: 20,406	Originally posted by aslyfox even though this was a problem with the early K 3 II, you could try to call ". . . If your camera is one of those few which is affected by this issue and you're in the US market, you should call the Ricoh Imaging USA customer service department at 1-800-234-0276 to arrange for your camera to be serviced. If you're outside of the United States, we would recommend contacting your local Ricoh Imaging office or authorized Ricoh dealer for advice as to how to proceed. " Ricoh offers fix for Pentax K3 II power-off problem or Precision the official repair company in the US Contact Information: Customer Service Phone: 860-272-2100 Customer Service Phone Hours: Monday – Friday: 9:00 AM ET – 5:00 PM ET Precision Camera - Digital Camera Repair, Video Camera Repair That advice is for an early K-3ii that won't turn off, not for a K-3 that won't turn on.

12-03-2018, 03:31 PM	#97
aslyfox Seeker of Knowledge Join Date: Aug 2016 Location: Topeka, Kansas Photos: Gallery \| Albums Posts: 24,581	Originally posted by MarkJerling That advice is for an early K-3ii that won't turn off, not for a K-3 that won't turn on. hey, Mark I do believe I noted that Originally posted by aslyfox even though this was a problem with the early K 3 II, you could try to call Read more at: https://www.pentaxforums.com/forums/172-pentax-k-3/321056-pentax-k-3-will-no...#ixzz5YfA9Kbbw and gave a phone number to contact Ricoh Imaging USA customer service department while doing so which I thought was the important part of my post

12-03-2018, 03:39 PM	#98
MarkJerling Moderator Site Supporter Join Date: May 2012 Location: Wairarapa, New Zealand Photos: Gallery \| Albums Posts: 20,406	Originally posted by aslyfox hey, Mark I do believe I noted that Originally posted by aslyfox even though this was a problem with the early K 3 II, you could try to call Read more at: Pentax k-3 will not power on - PentaxForums.com and gave a phone number to contact Ricoh Imaging USA customer service department while doing so which I thought was the important part of my post Not turning on and not turning off are two very different problems.

12-03-2018, 03:42 PM	#99
aslyfox Seeker of Knowledge Join Date: Aug 2016 Location: Topeka, Kansas Photos: Gallery \| Albums Posts: 24,581	Originally posted by MarkJerling Not turning on and not turning off are two very different problems. yep that is why I noted it wasn't the same [ or tried to ] but the contact numbers are still valid ( I hope )

12-03-2018, 03:52 PM	#100
MarkJerling Moderator Site Supporter Join Date: May 2012 Location: Wairarapa, New Zealand Photos: Gallery \| Albums Posts: 20,406	Originally posted by aslyfox yep that is why I noted it wasn't the same [ or tried to ] but the contact numbers are still valid ( I hope ) Yet, you said: ". . . If your camera is one of those few which is affected by this issue and you're in the US market, you should call the Ricoh Imaging USA customer service department at 1-800-234-0276 to arrange for your camera to be serviced. If you're outside of the United States, we would recommend contacting your local Ricoh Imaging office or authorized Ricoh dealer for advice as to how to proceed. " The problem being: " ...certain K-3 II bodies can fail to turn off even after the Power switch is moved to the Off position, if the camera is left without a charged battery installed for an extended period of days or weeks."

12-03-2018, 04:22 PM - 1 Like	#102
MarkJerling Moderator Site Supporter Join Date: May 2012 Location: Wairarapa, New Zealand Photos: Gallery \| Albums Posts: 20,406	Originally posted by aslyfox Mark this is ridiculous I said you could try to call yes it wasn't the same problem I said that " even though this was a problem with the early K 3 II, you could try to call " what you highlight was part of a quote I cited Exactly.

03-07-2019, 03:03 PM	#103
bobhosie New Member Join Date: Apr 2014 Posts: 4	I have a K-3 as well and mine won't power up either. I even bought a new battery and it still won't power up.

03-07-2019, 03:10 PM	#104
BigMackCam Digitiser of Film Join Date: Mar 2010 Location: North East of England Posts: 20,673	Originally posted by bobhosie I have a K-3 as well and mine won't power up either. I even bought a new battery and it still won't power up. I'm sorry to hear that This is neither normal - nor commonly-experienced - with the K-3. It has generally proven to be an extremely reliable model. If it's not working with two different, fully-charged batteries, it's probably faulty and you would need to have it inspected by your local service facility...

03-07-2019, 08:00 PM	#105
bobhosie New Member Join Date: Apr 2014 Posts: 4	Originally posted by stevebrot ???? Out of warranty camera fixed successfully fixed by authorized service. I don't see what this has to do with Ricoh/Pentax. FWIW, I have a friend whose Canon 7D shutter failed 4 times in 18 months. My friend had to pay for 3 of the four repairs. Also, it would be good to note that there has been no plague of K-3 cameras simply dying. If there were, the number of reported cases would number in the hundreds. Steve well mine died as well ---------- Post added 03-07-19 at 10:01 PM ---------- Originally posted by aslyfox even though this was a problem with the early K 3 II, you could try to call ". . . If your camera is one of those few which is affected by this issue and you're in the US market, you should call the Ricoh Imaging USA customer service department at 1-800-234-0276 to arrange for your camera to be serviced. If you're outside of the United States, we would recommend contacting your local Ricoh Imaging office or authorized Ricoh dealer for advice as to how to proceed. " Ricoh offers fix for Pentax K3 II power-off problem or Precision the official repair company in the US Contact Information: Customer Service Phone: 860-272-2100 Customer Service Phone Hours: Monday – Friday: 9:00 AM ET – 5:00 PM ET Precision Camera - Digital Camera Repair, Video Camera Repair precision camera wants 350.00 just to look at it! ---------- Post added 03-07-19 at 10:09 PM ---------- Originally posted by Mikesul We all need to be careful what general conclusions we draw from reading forum postings. Reports of failure are not a statistically significant sample and rarely give enough information to form a reliable judgement. Some K-3 units had problems early on with shutters. A very few early K-3iis suffered from a lock up problem. In both cases Pentax had a fix. I owned both cameras (2 k-3iis) and never had an issue. You are correct that all cameras can develop issues (that is why there are warranties) but the K-3 series was probably no worse than any others. The K-1 has been very stable but some owners have had issues which, again, is completely normal. Please do not spread ideas that a particular brand or model is subject to failure if there is not solid statistical evidence of a wide spread problem which has not been addressed. Well, Im reading this forum and the same exact thing happened to my K-3. Coincidence ?? I think Not !!!