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03-08-2019, 06:17 AM   #106
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QuoteOriginally posted by bobhosie Quote
Well, Im reading this forum and the same exact thing happened to my K-3. Coincidence ?? I think Not !!!
It could be that there's a component weakness or design flaw somewhere in the K-3 that results in a small number of bodies failing in the same way under the same or similar conditions. We've had too few reports of this to jump to any conclusions just yet, though, given the thousands of K-3s that are out there.

Few, if any, technologically-advanced devices are 100% perfect. Manufacturers do everything they can to iron out problems during development and testing, but bugs still make it into production. I'd confidently guess that every camera model, from every manufacturer, has been subject to a number of identical or similar failures in different areas. None will have a perfect reliability record.

The HP laptop I've just replaced broke its display hinges several times, a common fault that only came to light around a year after production. My Pure Evoke DAB radio died a few months back, with a common fault that seems to have plagued these radios after a year or two of use. The trunk lid latch on the Jaguar X-Type I owned a few years ago needed to be adjusted every few months because it would stop latching properly - a common and well-known problem. I could go on...

It happens with all products of all types, across all brands. Cold comfort for anyone that experiences a failure of their camera, but it's a fact - and as devices become more and more complex, there's more and more that could potentially fail


Last edited by BigMackCam; 03-08-2019 at 06:27 AM.
03-11-2019, 09:43 AM   #107
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QuoteOriginally posted by bobhosie Quote
Well, Im reading this forum and the same exact thing happened to my K-3. Coincidence ?? I think Not !!!
Thanks for adding your report to the flood of K-3 sudden death incidents where exactly the same cause was at fault.* Generally, problems of this sort have multiple possible causes, including:
  • Failure of the power switch
  • Water intrusion
  • Main board or other electronic failure
  • Bad or uncharged battery
  • Physical damage to the camera
Sorry that your camera is no longer working. I hope you find a cost-effective solution.**


Steve

* Sorry for the sarcasm. As noted above, the K-3 has not been prone to this sort of failure.

** Precision has a general quote of $nnnn. The actual charge depends on the problem actually repaired. It may be more and may be less. If yours is a recent purchase, you might want to contact the seller.
11-29-2019, 05:27 PM   #108
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QuoteOriginally posted by Adam Quote
This is something we could bring up with Ricoh at our CP+ interview, to get any hints on whether or not this is a known trend. Here's my takeaway:

Before we proceed, know that I sympathize with everyone who experienced poor customer service- this is certainly not how repairs/failures should be handled. That said, it makes a lot of sense for a manufacturer to refuse free service outside of the warranty period. That's just how it is unfortunately. Know that a lot of credit cards offer an extra year of warranty (in some regions) as an automatic benefit, so definitely check what you used for the original purchase.

For the most part these seem like isolated incidents to me. Around a dozen reports with vague/inconclusive answers from repair shops spread over a 2-year period is nowhere near enough to establish clear links, and the hint of physical damage in some of the reports suggests that perhaps this was sometimes the cause. Personally, I'm more inclined to believe that a loose screw (i.e. borderline assembly) at the factory led to a handful of bodies being more sensitive to external forces than others. Hopefully this will indeed turn out to be an isolated issue rather than one that keeps on trickling in- that would certainly be cause for alarm and would minimally warrant a follow-up from Pentax.

I will post an update here if I get any insight.
Adam: Anything further on the K-3 non-power on problems? My K-3 just came down with the problem, and I need to decide whether to seek repair or just dump it in the trash can. I've read all the threads and tried every user-possible solution such switching batteries, etc. Thanks for your advice. ivan

Serial no.4826054
11-29-2019, 06:32 PM   #109
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QuoteOriginally posted by ivanvernon Quote
Adam: Anything further on the K-3 non-power on problems? My K-3 just came down with the problem, and I need to decide whether to seek repair or just dump it in the trash can. I've read all the threads and tried every user-possible solution such switching batteries, etc. Thanks for your advice. ivan

Serial no.4826054
I don't believe we received any information on this. I'd guess, however, that it's still economical to get a K-3 repaired.


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11-30-2019, 05:01 PM   #110
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I never sent mine in for repair. I requested a quote for repair - I think the initial amount was $350.00.
11-30-2019, 06:47 PM   #111
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QuoteOriginally posted by csbtrod Quote
I never sent mine in for repair. I requested a quote for repair - I think the initial amount was $350.00.
It is not hard to find a low count K-3 on eBay for that amount! I may check with Keh, but anything over about $150 is definitely problematical from an economic standpoint.
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