Originally posted by richandfleur I do think it's poor form to have the advertising exceed what they'd actually cover though, so I can understand the frustration of others who have had an issue with it.
I absolutely agree, particularly when photographic or video proof is used to promote a feature. As many of us are aware, Pelican markets a line of case luggage intended for cameras and other sensitive stuff. Their cases are widely regarded as the best prevention one might offer one's gear and rightly so. They also stand behind their product and will replace, free of charge, a case that fails in its task, though with the value of the contents explicitly
excluded.
They do not include that last disclaimer in any of their marketing or product description.*
Still though, two wrongs does not make a right. Pentax should include a strongly-worded qualifying statement indicating that the portrayal demonstrates the quality of construction, but should not be taken as proof of real-world performance. In other words, "You mileage may vary".
Steve
* The situation with Pelican is a little more complicated. For example, the model 1510 carry-on case is spec'd and advertised to be waterproof to 30' (9.1 m), but warrantied to 1 m for 30 minutes.