Originally posted by lithedreamer I guess my concern is does that set a low bar or a high one. Adorama, Amazon, and B&H here in the States offer 30 days to return. Do all retailers in the EU offer only 14 days, or do most offer a longer grace period?
Most good sellers offer much more, I've heard of up to 3 months but 1 month is most common. But all must offer at least the minimum. That even applies to Buy It Now items on ebay (assuming buyer and seller are both in EU), but not auctions for some quirky reason. It must be a full refund including postage with no quibble, but return postage is the responsibility of the buyer unless it was faulty or not as described.
It has most definitely been an improvement. 14 days is the new zero basically.