I'm not arguing about the quoting neither of the D300 or the K5 (no quoting
).
I'm just saying that a fair behaviour from a Pentax dealer would be to say honestly that the trade-off is impossible due to market conditions or any other possible cause. That would be acceptable. But saying , simply put; "We don't want Pentax used items" is something strange if you're a Pentax dealer and used gear reseller and so you are the reference for Pentax buyers in the place.
I brought the D300+sigma 70-200 hsm dg apo (both at a bargain price) for its AF and I must admit it's really good. That was the kind of AF I was looking for sports. No way of comparison with the k5+17-70/50-200, a different league. It's always silent, snappy and spot on. Nontheless I consider the k5 a much more useful and versatile camera, with visibly better IQ (at Low Iso and high Isos, better color rendition, more dyn. range). From here is my perplexity on how a brand dealer could consider its brand used items.
---------- Post added 01-25-17 at 12:50 AM ----------
Originally posted by Aslyfox I am very sorry that you had that experience. I have no problem with the store not taking in used equipment You should not have been given the bad info on the phone. "I phoned them before going in the store, asking them if they could make the quotation and if they would accept any exchange." - OP I would have calmly asked to speak to a supervisor/manager/owner and given them the facts that you had called ahead, asked about the possibility of a trade in, were not discouraged from coming in and had taken the time and effort to visit their store. All the person you talked to on the phone had to say was that they did not take any Pentax equipment as trade ins. 1 it would have given you the opportunity to vent which can be very helpful and if done politely and calmly should not be out of line. 2 it would have given them the opportunity to clean up their act or correct the error of the person who talked to you over the phone and prevent something that might cause you or others from coming to their store and buying something from them in the future. 3 If that happened to me, I would choose any viable option to avoid that store, IMHO, YMMV. ________________________________ I was asked once, due to my profession, was I a SOB since the questioner thought all those in that profession were SOBs. I said no I wasn't a SOB all the time, but that I could be a real mean SOB when I thought it was appropriate. If I don't get good service I let them know it because they need to correct the problem, again just MHO YMMV otherwise they lose business and a business cannot afford to do that.
Yes, my reaction was calm and polite. I didn't intended to make any kind of problem from the facts. And yes, they're free not to consider any trade in/off at all, I'm conscious of that. Facts are that the person on the phone was a female, while in the store the seller was a male, so for sure different individuals. I asked in explicit way for Pentax gear trading so yes, they tell me the wrong thing (bad attitude) because for sure, given the number (just 1 - that) of Pentax dealers in the place, some people have asked the same question before.
But the store is great and having now also a Nikon body I just had a look at their shelves finding some intersting item on sale (eventually a wideangle). Nontheless I didn't buy ANYTHING. Ah, and finally I was able to admire a real k1 ! Great camera and not that big (I supposed it bigger).
Thank you all, my friends.