Robert's Camera condition grading?

pentax360 · 06-08-2019, 06:44 PM

Robert's camera /usedphotopro.com has a lens I want it's $110 and it's listed as "Very Good 80-89% of original condition" and has "Internal dust and debris. External wear."

The external wear is minimal, I asked them about the "debris" and whether it was large dust, paints chips, fuzzers or what, they said it was large dust particles.
I've never bought a lens from them so I'm not familiar with their grading system.

Those of you who have bought from Robert's camera how have you found their rating system?
Would this be minor/moderate dust or something that came out of the Sahara?

Thanks for any help, and I hope this is the right place to post this.

**AstroDave** · 06-08-2019, 06:52 PM - **2 Likes**

I've bought cameras and lenses from them before, but always in new condition, with never any problems. I suspect they are fairly conservative, but ....

What's the return policy? If you don't like it, can you send it back?

tibbitts · 06-08-2019, 06:56 PM - **1 Like**

I have found their ratings very accurate in one case but a little optimistic in another. But they had excellent customer service and replaced the item I wasn't satisfied with at no cost to me. The replacement item perfectly matched the original description.

**pepperberry farm** · 06-08-2019, 07:36 PM - **1 Like**

I've bought several lenses and one camera body - everything I've received either matched their description or was in better shape than I expected...

I've had no issues with them and will continue to purchase from them in the future...

pentax360 · 06-08-2019, 07:47 PM - **1 Like**

Originally posted by AstroDave

I've bought cameras and lenses from them before, but always in new condition, with never any problems. I suspect they are fairly conservative, but ....

What's the return policy? If you don't like it, can you send it back?

30 day returns and I pay, so worst case scenario I'd be out $14 for a flatrate box.

reh321 · 06-08-2019, 08:26 PM - **1 Like**

I have found their grading to be very conservative.

stevebrot · 06-08-2019, 08:54 PM - **1 Like**

I have bought several things from them and have not been disappointed.

Steve

steve_k · 06-09-2019, 05:10 AM - **1 Like**

Always been good to me. I have no concerns when I deal with them.

**ChrisPlatt** · 06-09-2019, 07:35 AM

I have purchased a couple of used manual focus lenses from usedphotopro on eBay.
Good auction photos show condition accurately. I have yet to be disappointed or get stiffed.

Were I still frequently buying used lenses today they would probably replace KEH as my main supplier.

Chris

BryantCP · 06-09-2019, 01:50 PM - **1 Like**

@ Pentax360,
I happen to live in Indianapolis where Roberts is located. I've bought both new and used lens from them and never had any issues. Since I buy in-store I've had the opportunity to look at a good selection of their used Pentax & Nikon lens. Their grading of used equipment appears to be reasonable & fair. Roberts has a good reputation & has been in business since the 1950s, I've been a customer since the late 1960s & wouldn't hesitate to recommend them.

ZombieArmy · 06-09-2019, 02:36 PM - **1 Like**

I find their rating system to be annoying (their fair being anyone else' "poor" just from description of the item alone) but they seem to deliver more details about items than KEH ever does so that's a big plus in my book.

**pepperberry farm** · 06-09-2019, 02:54 PM - **1 Like**

Originally posted by ZombieArmy

I find their rating system to be annoying (their fair being anyone else' "poor" just from description of the item alone) but they seem to deliver more details about items than KEH ever does so that's a big plus in my book.

KEH, for instance, does not post shutter count info for any used cameras and will not look it up for you, either... Roberts Camera will...

**stemked** · 06-09-2019, 04:56 PM - **1 Like**

I'm in Indy and get stuff from them all the time. Excellent place, sometimes outstanding deals on Pentax equipment.

**Merv-O** · 06-09-2019, 05:11 PM

I concur with the majority of the postings here: I have bought several lenses and 2 camera bodies from Roberts and a battery grip from them and their gradings system is conservative. The products I have purchased are consistently better than stated and sold at or below market price. Considering they routinely sell new or lightly used Pentax equipment at great prices, I'm a Roberts fan.
I would purchase the lens....they take returns and they're hassle free. Good luck.

E-man · 06-10-2019, 02:40 PM

I have bought a couple of lenses from Roberts and they have consistently been better than described. I would not hesitate to order from them.

06-08-2019, 06:44 PM	#1
pentax360 Pentaxian Join Date: Jan 2016 Location: OR Posts: 436	Robert's Camera condition grading? Robert's camera /usedphotopro.com has a lens I want it's $110 and it's listed as "Very Good 80-89% of original condition" and has "Internal dust and debris. External wear." The external wear is minimal, I asked them about the "debris" and whether it was large dust, paints chips, fuzzers or what, they said it was large dust particles. I've never bought a lens from them so I'm not familiar with their grading system. Those of you who have bought from Robert's camera how have you found their rating system? Would this be minor/moderate dust or something that came out of the Sahara? Thanks for any help, and I hope this is the right place to post this.

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06-08-2019, 06:52 PM - 2 Likes	#2
AstroDave Loyal Site Supporter Join Date: May 2007 Location: Flagstaff, Arizona Posts: 1,637	I've bought cameras and lenses from them before, but always in new condition, with never any problems. I suspect they are fairly conservative, but .... What's the return policy? If you don't like it, can you send it back?

06-08-2019, 06:56 PM - 1 Like	#3
tibbitts Pentaxian Join Date: Apr 2007 Location: Oklahoma USA Posts: 2,193	I have found their ratings very accurate in one case but a little optimistic in another. But they had excellent customer service and replaced the item I wasn't satisfied with at no cost to me. The replacement item perfectly matched the original description.

06-08-2019, 07:36 PM - 1 Like	#4
pepperberry farm amateur dirt farmer Join Date: Dec 2014 Location: probably out in a field somewhere... Photos: Gallery \| Albums Posts: 41,659	I've bought several lenses and one camera body - everything I've received either matched their description or was in better shape than I expected... I've had no issues with them and will continue to purchase from them in the future...

06-08-2019, 07:47 PM - 1 Like	#5
pentax360 Pentaxian Join Date: Jan 2016 Location: OR Posts: 436 Original Poster	Originally posted by AstroDave I've bought cameras and lenses from them before, but always in new condition, with never any problems. I suspect they are fairly conservative, but .... What's the return policy? If you don't like it, can you send it back? 30 day returns and I pay, so worst case scenario I'd be out $14 for a flatrate box.

06-08-2019, 08:26 PM - 1 Like	#6
reh321 Pentaxian Join Date: Nov 2014 Location: South Bend, IN, USA Photos: Gallery \| Albums Posts: 23,177	I have found their grading to be very conservative.

06-08-2019, 08:54 PM - 1 Like	#7
stevebrot Otis Memorial Pentaxian Join Date: Mar 2007 Location: Vancouver (USA) Photos: Gallery \| Albums Posts: 42,007	I have bought several things from them and have not been disappointed. Steve

06-09-2019, 05:10 AM - 1 Like	#8
steve_k Site Supporter Join Date: Dec 2016 Location: Shelton, CT Photos: Albums Posts: 708	Always been good to me. I have no concerns when I deal with them.

06-09-2019, 07:35 AM	#9
ChrisPlatt Site Supporter Join Date: Nov 2007 Location: Rockaway Beach NYC Posts: 7,692	I have purchased a couple of used manual focus lenses from usedphotopro on eBay. Good auction photos show condition accurately. I have yet to be disappointed or get stiffed. Were I still frequently buying used lenses today they would probably replace KEH as my main supplier. Chris

06-09-2019, 01:50 PM - 1 Like	#10
BryantCP Senior Member Join Date: Jan 2007 Location: Indianapolis, IN USA Posts: 134	@ Pentax360, I happen to live in Indianapolis where Roberts is located. I've bought both new and used lens from them and never had any issues. Since I buy in-store I've had the opportunity to look at a good selection of their used Pentax & Nikon lens. Their grading of used equipment appears to be reasonable & fair. Roberts has a good reputation & has been in business since the 1950s, I've been a customer since the late 1960s & wouldn't hesitate to recommend them.

06-09-2019, 02:36 PM - 1 Like	#11
ZombieArmy Pentaxian Join Date: Jun 2014 Location: Florida Posts: 3,210	I find their rating system to be annoying (their fair being anyone else' "poor" just from description of the item alone) but they seem to deliver more details about items than KEH ever does so that's a big plus in my book.

06-09-2019, 02:54 PM - 1 Like	#12
pepperberry farm amateur dirt farmer Join Date: Dec 2014 Location: probably out in a field somewhere... Photos: Gallery \| Albums Posts: 41,659	Originally posted by ZombieArmy I find their rating system to be annoying (their fair being anyone else' "poor" just from description of the item alone) but they seem to deliver more details about items than KEH ever does so that's a big plus in my book. KEH, for instance, does not post shutter count info for any used cameras and will not look it up for you, either... Roberts Camera will...

06-09-2019, 04:56 PM - 1 Like	#13
stemked Site Supporter Join Date: Feb 2009 Location: Indianapolis Photos: Gallery \| Albums Posts: 527	I'm in Indy and get stuff from them all the time. Excellent place, sometimes outstanding deals on Pentax equipment.

06-09-2019, 05:11 PM	#14
Merv-O Loyal Site Supporter Join Date: Aug 2018 Location: Philadelphia Photos: Albums Posts: 2,098	I concur with the majority of the postings here: I have bought several lenses and 2 camera bodies from Roberts and a battery grip from them and their gradings system is conservative. The products I have purchased are consistently better than stated and sold at or below market price. Considering they routinely sell new or lightly used Pentax equipment at great prices, I'm a Roberts fan. I would purchase the lens....they take returns and they're hassle free. Good luck.

06-10-2019, 02:40 PM	#15
E-man Veteran Member Join Date: Aug 2012 Posts: 678	I have bought a couple of lenses from Roberts and they have consistently been better than described. I would not hesitate to order from them.

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