Originally posted by BigMackCam With respect, though, doesn't that risk increasing tensions? It doesn't deal with that person's issue, and potentially adds to their annoyance when they feel they're being ignored.
I'm not saying you're in the wrong, nor criticising your approach. I'm genuinely interested as to how you see that playing out, and how it has played out in the past...
The problem is that one is damned if they do and damned if they don’t. The person accosting the photographer is not likely to admit they are wrong. Human nature being what it is, once the person is on the path of dickery, they will be very focused on the road they have chosen.
Engaging such a person, however reasonably, is more likely to cause an escalation than anything else. I agree with the logic of not engaging a harasser at all, though no outcome is guaranteed. At least if the engagement is fully one sided, then it is a case of harassment, not a conversation.
Add in the very real possibility that the person who is getting exercised may decide that any engagement is threatening, and there is a very real possibility of things going very sideways. One thing that we have less worry about than our American friends is the possibility of a person who decides someone is a threat pulling a gun.