Originally posted by Fenwoodian . . .
What's Been Your Experience with KEH.com Lately?
Since
keh.com changed their website in 2014, I no longer shop there. Searching is tedious now compared to the previous iteration of their site. But I do occasionally buy from
kehoutlet on ebay and my recent experiences there have been a mixed bag.
Originally posted by monochrome Nothing explicit, but they’e changed. I think it is the higher volume and the new warehouse, meaning less attention to detail.
I don't buy from them often enough to say I can see a trend, but based on the service and items I've received in the past year or two, I would agree it seems their staff is stretched too thin.
Originally posted by dms Recently (last 3 months) careless--twice ordered Nikon PC 35mm f/2.8 lens with black knob and received w/ silver knob (pre AI).
Just today I shipped back a (Nikon !) lens because they sent me the wrong one. And my other recent purchase was a rated "excellent" filter which was in good shape but had smeared / greasy glass.
But those are exceptions. I've had enough good experiences in the past year to still give KEH the benefit of the doubt. And I wouldn't hesitate to buy from them again.