Originally posted by jawats ...
I made a video illustrating my issues, and I have sent it along to Precision for their opinion. I am now outside their re-work period. ...
By the way, as a general matter in the U.S. (assuming the Uniform Commercial Code applies in your state), the standard statute of limitations is four years on a breach of warranty claim; and one thing no one seems to understand that the idea that a warranty period is a length of time in which you can get something that doesn't work fixed for free is wrong. There is a federal statute that assumes that language incorrectly (the Magnussen-Moss Warranty Enforcement Act), because what it's talking about is that free remedy period, not a warranty. A warranty is a promise made at or about the time of sale in which the product is represented to have certain characteristics, meet certain standards, perform certain functions, etc. It's that promise that is the warranty. If they promise you will have a perfectly working camera for ninety days after they claim to have fixed it, and it wasn't working during that ninety days, that's a breach of warranty, and you've got four years in which to make the claim legally. In some states, a consumer protection act will give additional remedies, in Virginia, for example, it's a minimum of $500 statutory damages plus attorneys' fees and interest, and treble that for "intentional violations". Just an observation, not advice (I am no longer a practicing attorney - retired).