Originally posted by cprobertson1 In other words, if you try to make it do something it wasn't trained on, your mileage may vary!
Exactly so. I have the good fortune to work with a data science team and participate in some AI related conferences, and it is amazing to think of the advances that have been made in this field, especially related to images, but the amount of preliminary data gathering and data proofing necessary to make data sets to train AI over many iterations is astounding.
Several of the comments here touch on the benefit of such an AI application, the reduction of what I call "necessary drudgery", the repetitive tasks which all too often eat up a human being's time and prevent the type of improvements in the process or the efficiency of the human in the loop. Decreasing the drudgery allows the human to do more of the complex reasoning or fine detail work that humans still do better, often intuitively. This allows for improvements in operations at scale and velocity
In a "perfect" situation, the AI team and human worker interact with lots of feedback so the WRONG lessons are not being learned.
Personally, I'd be happy to have an AI assisted method of managing my teams inbox, as well as one that will create the spreadsheet formulas for me, as simple examples.