Originally posted by pearsaab Thanks for the support everyone. I'm just extremely disappointed and I have spent so much $ with Pentax and just wanted them to stand behind their product. I will file a claim with Square trade on Monday and hopefully will be able to get it fixed quickly. Had the lens for 2 months. In the shop for about 6 weeks and now back in the shop. Togger I wanted a WR lens and unfortunately Sigma is not. I do agree they make some excellent products.
Yes.. if Pentax won't do anything, it seems squaretrade and other 3rd party warranties are our only option when buying Pentax lenses. I apparently kicked up enough dust with Pentax support (not Precision but Ricoh Imaging/Pentax directly) that they eventually resolved my lens issue. But Precision didn't try to claim impact damage on mine either.. they just simply couldn't figure out how to adjust infinity focus hahhaha.
Interestingly, I've noticed (and continue to notice) that it seems to be mostly lens issues with Precision. On the whole, I've seen far less complaints on the forums (both here and abroad) with Precision's ability to support camera bodies versus their support for K mount lenses.
I, perhaps naively, think if us squeaky wheels squeak enough that Ricoh Imaging will actually correct the repair services issue in the USA by giving Precision Camera Repair the boot and either taking support in house or finding some other service centers who care.
Please keep us informed of how ST handles the situation. I may go the ST route myself..