DFA 150-450mm needs repair

sborla · 06-26-2017, 03:26 PM

I would like recommendations for a reputable repair center in the US for my DFA 150-450mm lens. The entire outer housing (for lack of a better word) came off yesterday! Never dropped, never abused...WOW! Thanks in advance.

mikeSF · 06-26-2017, 04:00 PM

egad, post a pic here if you can, just for a heads up.
Good luck w/ the repair!

Adam · 06-26-2017, 04:01 PM

See here for a full list of well-known repair centers:

Pentax Repair Facilities (Wordwide listing) - PentaxForums.com

For a lens this expensive, I would recommend just going with Precision, which is the official Pentax repair facility in the US, and the only one authorized to perform warranty work. See below:

US Pentax Warranty Repair Information - PentaxForums.com

**aslyfox** · 06-26-2017, 04:11 PM

OMG

best wishes for you

any details/photos would be appreciated

**geomez** · 06-26-2017, 04:54 PM

Originally posted by sborla

I would like recommendations for a reputable repair center in the US for my DFA 150-450mm lens. The entire outer housing (for lack of a better word) came off yesterday! Never dropped, never abused...WOW! Thanks in advance.

I'd like to see what that looks like. I have that lens and it's hard for me to imagine based on the description.

sborla · 06-26-2017, 05:23 PM - **1 Like**

https://www.pentaxforums.com/forums/attachments/189-repairs-warranty-service/360894d1498522919-dfa-150-450mm-needs-repair-pentax-150-450.jpg

I am not certain I am uploading this photo correctly, this is my first thread post.

---------- Post added 06-26-17 at 06:41 PM ----------

Originally posted by geomez

I'd like to see what that looks like. I have that lens and it's hard for me to imagine based on the description.

Photo has been posted in my thread.

---------- Post added 06-26-17 at 06:42 PM ----------

Originally posted by Aslyfox

OMG

best wishes for you

any details/photos would be appreciated

Photo has been posted in my thread.

---------- Post added 06-26-17 at 06:42 PM ----------

Originally posted by mikeSF

egad, post a pic here if you can, just for a heads up.
Good luck w/ the repair!

Photo has been posted in my thread.

Thank you.

**aslyfox** · 06-26-2017, 06:34 PM

I repeat

OMG

any idea folks

as the owner of one of those lenses, that photo is scary

any obvious screws or other attachments missing???

Last edited by aslyfox; 06-26-2017 at 06:51 PM.

normhead · 06-26-2017, 06:40 PM

It would almost certainly still be under warranty. You need to deal with Precision.

**loveisageless** · 06-26-2017, 06:56 PM

Oh, my. Sorry this has happened with your lens. Please give us an update when you learn from Precision what went wrong. Wishing you a speedy repair.

sborla · 06-26-2017, 07:17 PM

Originally posted by Aslyfox

I repeat

OMG

any idea folks

as the owner of one of those lenses, that photo is scary

any obvious screws or other attachments missing???

Absolutely no indication or sign of a problem. I am baffled, and more than a little upset.

sborla · 06-26-2017, 07:19 PM

Originally posted by loveisageless

Oh, my. Sorry this has happened with your lens. Please give us an update when you learn from Precision what went wrong. Wishing you a speedy repair.

Thank you all for your support and concern. I will certainly update once I know what the problem is and how/if it can be repaired.

**geomez** · 06-26-2017, 08:31 PM

Wow. Just... Wow

sborla · 06-26-2017, 10:05 PM

Originally posted by loveisageless

Oh, my. Sorry this has happened with your lens. Please give us an update when you learn from Precision what went wrong. Wishing you a speedy repair.

Thank you all for your support and concern. I will certainly update once I know what the problem is and how/if it can be repaired.

garywakeling · 06-26-2017, 11:50 PM

Wow I had to send mine in for getting jammed and not retracting past 180mm, looking inside your lens has helped me work out how the internals work. I am sure it will be back in your hands soon taking lots of great photos

**aslyfox** · 06-27-2017, 04:48 AM

Originally posted by sborla

Thank you all for your support and concern. I will certainly update once I know what the problem is and how/if it can be repaired.

I had to come back and look again

it is a sight I hope I never see personally

the only problem I have had with mine is that I damaged the tripod foot where it attaches to the lens, sheared a part of the actual attachment but it still works well.

[ haven't found any replacements for the tripod foot, do they exist ?? ]

06-26-2017, 03:26 PM	#1
sborla New Member Join Date: Jun 2017 Posts: 16	DFA 150-450mm needs repair I would like recommendations for a reputable repair center in the US for my DFA 150-450mm lens. The entire outer housing (for lack of a better word) came off yesterday! Never dropped, never abused...WOW! Thanks in advance.

06-26-2017, 04:01 PM	#3
Adam Administrator Site Webmaster Join Date: Sep 2006 Location: Arizona Photos: Gallery \| Albums Posts: 51,597	See here for a full list of well-known repair centers: Pentax Repair Facilities (Wordwide listing) - PentaxForums.com For a lens this expensive, I would recommend just going with Precision, which is the official Pentax repair facility in the US, and the only one authorized to perform warranty work. See below: US Pentax Warranty Repair Information - PentaxForums.com Adam PentaxForums.com Webmaster (Site Usage Guide \| Site Help \| My Photography) PentaxForums.com server and development costs are user-supported. You can help cover these costs by donating or purchasing one of our Pentax eBooks. Or, buy your photo gear from our affiliates, Adorama, B&H Photo, KEH, or Topaz Labs, and get FREE Marketplace access - click here to see how! Trusted Pentax retailers:

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06-26-2017, 04:00 PM	#2
mikeSF Pentaxian Join Date: Jan 2009 Location: East Bay Area, CA Photos: Gallery Posts: 6,622	egad, post a pic here if you can, just for a heads up. Good luck w/ the repair!

06-26-2017, 04:11 PM	#4
aslyfox Seeker of Knowledge Join Date: Aug 2016 Location: Topeka, Kansas Photos: Gallery \| Albums Posts: 24,582	OMG best wishes for you any details/photos would be appreciated

06-26-2017, 04:54 PM	#5
geomez Site Supporter Join Date: Mar 2013 Location: Roanoke, Virginia, USA Photos: Gallery Posts: 1,760	Originally posted by sborla I would like recommendations for a reputable repair center in the US for my DFA 150-450mm lens. The entire outer housing (for lack of a better word) came off yesterday! Never dropped, never abused...WOW! Thanks in advance. I'd like to see what that looks like. I have that lens and it's hard for me to imagine based on the description.

06-26-2017, 06:34 PM	#7
aslyfox Seeker of Knowledge Join Date: Aug 2016 Location: Topeka, Kansas Photos: Gallery \| Albums Posts: 24,582	I repeat OMG any idea folks as the owner of one of those lenses, that photo is scary any obvious screws or other attachments missing??? Last edited by aslyfox; 06-26-2017 at 06:51 PM.

06-26-2017, 06:40 PM	#8
normhead Pentaxian Join Date: Jun 2007 Location: Near Algonquin Park Photos: Gallery \| Albums Posts: 40,451	It would almost certainly still be under warranty. You need to deal with Precision.

06-26-2017, 06:56 PM	#9
loveisageless Site Supporter Join Date: Dec 2009 Location: Oakland, California Photos: Albums Posts: 1,250	Oh, my. Sorry this has happened with your lens. Please give us an update when you learn from Precision what went wrong. Wishing you a speedy repair.

06-26-2017, 07:17 PM	#10
sborla New Member Join Date: Jun 2017 Posts: 16 Original Poster	Originally posted by Aslyfox I repeat OMG any idea folks as the owner of one of those lenses, that photo is scary any obvious screws or other attachments missing??? Absolutely no indication or sign of a problem. I am baffled, and more than a little upset.

06-26-2017, 07:19 PM	#11
sborla New Member Join Date: Jun 2017 Posts: 16 Original Poster	Originally posted by loveisageless Oh, my. Sorry this has happened with your lens. Please give us an update when you learn from Precision what went wrong. Wishing you a speedy repair. Thank you all for your support and concern. I will certainly update once I know what the problem is and how/if it can be repaired.

06-26-2017, 08:31 PM	#12
geomez Site Supporter Join Date: Mar 2013 Location: Roanoke, Virginia, USA Photos: Gallery Posts: 1,760	Wow. Just... Wow

06-26-2017, 10:05 PM	#13
sborla New Member Join Date: Jun 2017 Posts: 16 Original Poster	Originally posted by loveisageless Oh, my. Sorry this has happened with your lens. Please give us an update when you learn from Precision what went wrong. Wishing you a speedy repair. Thank you all for your support and concern. I will certainly update once I know what the problem is and how/if it can be repaired.

06-26-2017, 11:50 PM	#14
garywakeling Moderator Join Date: Jul 2011 Location: Melbourne Photos: Gallery \| Albums Posts: 1,761	Wow I had to send mine in for getting jammed and not retracting past 180mm, looking inside your lens has helped me work out how the internals work. I am sure it will be back in your hands soon taking lots of great photos

06-27-2017, 04:48 AM	#15
aslyfox Seeker of Knowledge Join Date: Aug 2016 Location: Topeka, Kansas Photos: Gallery \| Albums Posts: 24,582	Originally posted by sborla Thank you all for your support and concern. I will certainly update once I know what the problem is and how/if it can be repaired. I had to come back and look again it is a sight I hope I never see personally the only problem I have had with mine is that I damaged the tripod foot where it attaches to the lens, sheared a part of the actual attachment but it still works well. [ haven't found any replacements for the tripod foot, do they exist ?? ]