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06-26-2017, 03:26 PM   #1
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DFA 150-450mm needs repair

I would like recommendations for a reputable repair center in the US for my DFA 150-450mm lens. The entire outer housing (for lack of a better word) came off yesterday! Never dropped, never abused...WOW! Thanks in advance.

06-26-2017, 04:00 PM   #2
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egad, post a pic here if you can, just for a heads up.
Good luck w/ the repair!
06-26-2017, 04:01 PM   #3
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See here for a full list of well-known repair centers:

Pentax Repair Facilities (Wordwide listing) - PentaxForums.com

For a lens this expensive, I would recommend just going with Precision, which is the official Pentax repair facility in the US, and the only one authorized to perform warranty work. See below:

US Pentax Warranty Repair Information - PentaxForums.com

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06-26-2017, 04:11 PM   #4
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OMG

best wishes for you

any details/photos would be appreciated

06-26-2017, 04:54 PM   #5
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QuoteOriginally posted by sborla Quote
I would like recommendations for a reputable repair center in the US for my DFA 150-450mm lens. The entire outer housing (for lack of a better word) came off yesterday! Never dropped, never abused...WOW! Thanks in advance.
I'd like to see what that looks like. I have that lens and it's hard for me to imagine based on the description.
06-26-2017, 05:23 PM - 1 Like   #6
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https://www.pentaxforums.com/forums/attachments/189-repairs-warranty-service/360894d1498522919-dfa-150-450mm-needs-repair-pentax-150-450.jpg

I am not certain I am uploading this photo correctly, this is my first thread post.

---------- Post added 06-26-17 at 06:41 PM ----------

QuoteOriginally posted by geomez Quote
I'd like to see what that looks like. I have that lens and it's hard for me to imagine based on the description.
Photo has been posted in my thread.

---------- Post added 06-26-17 at 06:42 PM ----------

QuoteOriginally posted by Aslyfox Quote
OMG

best wishes for you

any details/photos would be appreciated
Photo has been posted in my thread.

---------- Post added 06-26-17 at 06:42 PM ----------

QuoteOriginally posted by mikeSF Quote
egad, post a pic here if you can, just for a heads up.
Good luck w/ the repair!
Photo has been posted in my thread.

Thank you.
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06-26-2017, 06:34 PM   #7
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I repeat

OMG

any idea folks

as the owner of one of those lenses, that photo is scary

any obvious screws or other attachments missing???

Last edited by aslyfox; 06-26-2017 at 06:51 PM.
06-26-2017, 06:40 PM   #8
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It would almost certainly still be under warranty. You need to deal with Precision.

06-26-2017, 06:56 PM   #9
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Oh, my. Sorry this has happened with your lens. Please give us an update when you learn from Precision what went wrong. Wishing you a speedy repair.
06-26-2017, 07:17 PM   #10
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QuoteOriginally posted by Aslyfox Quote
I repeat

OMG

any idea folks

as the owner of one of those lenses, that photo is scary

any obvious screws or other attachments missing???
Absolutely no indication or sign of a problem. I am baffled, and more than a little upset.
06-26-2017, 07:19 PM   #11
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QuoteOriginally posted by loveisageless Quote
Oh, my. Sorry this has happened with your lens. Please give us an update when you learn from Precision what went wrong. Wishing you a speedy repair.
Thank you all for your support and concern. I will certainly update once I know what the problem is and how/if it can be repaired.
06-26-2017, 08:31 PM   #12
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Wow. Just... Wow
06-26-2017, 10:05 PM   #13
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QuoteOriginally posted by loveisageless Quote
Oh, my. Sorry this has happened with your lens. Please give us an update when you learn from Precision what went wrong. Wishing you a speedy repair.
Thank you all for your support and concern. I will certainly update once I know what the problem is and how/if it can be repaired.
06-26-2017, 11:50 PM   #14
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Wow I had to send mine in for getting jammed and not retracting past 180mm, looking inside your lens has helped me work out how the internals work. I am sure it will be back in your hands soon taking lots of great photos
06-27-2017, 04:48 AM   #15
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QuoteOriginally posted by sborla Quote
Thank you all for your support and concern. I will certainly update once I know what the problem is and how/if it can be repaired.
I had to come back and look again

it is a sight I hope I never see personally

the only problem I have had with mine is that I damaged the tripod foot where it attaches to the lens, sheared a part of the actual attachment but it still works well.

[ haven't found any replacements for the tripod foot, do they exist ?? ]
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