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09-15-2017, 02:12 PM - 5 Likes   #1
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Join Date: Mar 2010
Location: Vermont
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Positive Precision/Ricoh Experience!!

I had my DA*55 1.4 SDM fail twice in two years. I was in contact with Ricoh and presented my case, and they said to send it to Precision for evaluation. After some time and back and forth between Precision and Ricoh, as well as some higher level management, Ricoh agreed to cover the lens repair. I am so happy to have the lens back. Whatever they did, it seems to be better than the first 2 that failed, in terms of it not squeaking and responsiveness. Not sure if they put a beefier SDM in the lens, but it is now faster and quieter than ever before. So big thumbs up to Ricoh and Precision for working this out. I am a very happy camper and very pleased with the outcome. Now time to go shoot with one of my favorite lenses for the K-1!

09-15-2017, 03:05 PM   #2
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Great news. Very often we only hear the negative feedback, so this " good " news is most welcome. Happy shooting.

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