I've had a positive experience with my upgrade through CR Kennedy in Australia.
I took the
K1 mk 1 in on 31-Aug-2018 (Friday) about lunch time, got the
K1 mk II back on 17-Sep-2018 (Monday) at ~9:00 am. Given there it was a weekend drop off, it had to go to Melbourne from Adelaide etc that isn't too bad.
I would have liked it at the end of last week when I was in Geraldton for some dusk/night shots but c'est la vie. My K5 was acceptable though lacking the refinement of the K1.
So I now have my camera again with it's SR logo in a zip lock back, the II logo in it's place, a new K1 II CE decal on the bottom, and the biggest surprise - all my settings intact
. My understanding is they would be reset to factory default and I'd need to re-enter them, but everything was as I'd left it - even my copyright details. I only had to set date and time (my city was as configured). Does that mean they download it and then flash it back?
Next job - test it out and see how it performs.
Have to change my sig while some time too