[aslyfox]

just heard from Precision:

PENTAX LENS 70-200/2.8 HD D FA(STAR) ED DC AW _ _

AF UNIT AND ASSOCIATED PARTS FOCUS RING OUTER PARTS AND APERATURE
A COMPLETE REPAIR AND RETURN ALL FUNCTIONS TO FACTORY SPECS.
AUTO FOCUS TEST, CHECK, RECALIBRATION AND REALIGNMENT GENERAL TEST, CHECK, CLEAN AND REPAIR ALL FUNCTIONS AND SYSTEMS

Repairs:
General Repairs:
13-Nov-18
TOPEKA, KS 66614
_ To: ALLEN CORZINE
. . .
Tax: $0.00 Other: $0.00
$45.00
Parts: $0.00 Cost Estimate: Labor: $459.74
Total Estimate: $504.74


If this cost estimate is refused a
YES-Repair for NO-Return unrepaired for
Shipping: $45.00
diagnostic fee will apply.






Please reply as soon as possible. Please note that we must receive payment before the repair processs can move forward. Payment is by Check, Credit Card-Debit Card or Money Order. Please refer to you Pcr Tag Number below on your payment.
Unless otherwise noted, repairs are guaranteed for 90 days for digital and video products (180 days for traditional equipment). Although we make every effort to preserve your film, digital or analog images we are not responsible for them. We are not responsible for accessories sent in with the unit. Guarantee is void on units having sand, liquid, impact, abuse or tamper damage. Estimated units not acted upon within 6 months will be consumed.

_______________________


First thing I noticed is this


$45.00 diagnostic fee will apply.


funny I was told no cost to obtain an estimate of repair, I would only be responsible for return shipping, which I had to prepay


doesn't make me want to trust them very much


would you ?

now need to decide if I want a used repaired lens or a brand new one with longer warranty

I have read that if you use the right credit card, you get an automatic extension of the 1 year warranty, does anyone know about that ??

[aslyfox]

latest from Precision via phone call

they do free estimates

but if you refuse the repair

diagnostic fee applies

what the H - e - [ double hockey sticks ] is that shiet

I have asked to talk to supervisor, told that the person would have to call me

I'm getting unhappy

[aslyfox]

just heard from the supervisor via phone

Supervisor: we don't charge diagnostic fees only return shipping


had her look at the email I received today


Supervisor: that is wrong, we don't and won't charge a diagnostic fee, only return shipping

me: not only does the paper work says " diagnostic fee " but first person I talked to today said I would be charged a diagnostic fee

Supervisor: I will get that language changed

me: thank you

they need to get their act together

lens in Japan awaiting my decision to ok repair or not

lenses are repaired in Japan, although not manufactured there

_________________________________

11/14/18


I have decided to go ahead and have Precision do the repairs

told it would be 5 -6 weeks minimum because it is in japan

so I expect it in 8 weeks, give or take a year or so ( just kidding I hope )

[Genobreaker]

Sounds like this whole process with Precision is a pain. And here I was thinking of sending in my K-1 to Precision for sensor cleaning & general maintenance early next year. I'm not so sure now.

Sounds like this whole process with Precision is a pain. And here I was thinking of sending in my K-1 to Precision for sensor cleaning & general maintenance early next year. I'm not so sure now.

Last time I had that done, I took the camera to a local professionally-oriented camera shop. Cost me $35 and they did a great job. (McClanahan's in Warrenton, Virginia.)

[aslyfox]

I, too, support my local brick and mortar shop - Wolfe's Camera in Topeka

but unfortunately my problem was not within their scope

but for info and guidance, those folks know their stuff

[Genobreaker]

My local one unfortunately doesn't do any repair or cleaning service. I think the closest one that's trustworthy is Wolfe's Camera.
Might take a drive.

[aslyfox]

My local one unfortunately doesn't do any repair or cleaning service. I think the closest one that's trustworthy is Wolfe's Camera.
Might take a drive.

Wolfe does offer a sensor cleaning service

DIGITAL SLR CAMERA SENSOR CLEANING
Keep your pictures looking their best with a camera sensor cleaning at Wolfe's! Over time, dust and other particles can stick to your camera's image sensor and show up as small dark spots in your pictures. For about the same cost as simply buying the cleaning supplies, Wolfe's can clean your camera's sensor and save you the time it takes to perform this delicate process.

Call us at 785-235-1386 for more info and to schedule a cleaning for your camera. For most cleanings, your camera is cleaned and back to you in 1-2 business days.

DSLR Sensor Cleaning

unfortunately the only Pentax cameras and lenses for sale are in the used equipment bin, I believe.

I haven't been in there since the Summer

[Wozasam]

My HD Pentax-D FA* 70-200mm F2.8 ED DC AW isn't working properly. it won't focus and there is a " grinding " sound I don't like at all


I bought it from a forum member and it has no warranty

looking for ideas on how to get an estimate on its repair and what it would cost just to get an estimate and where to send it. I live in Topeka Kansas

any thoughts or suggestions would be helpful

one other thing, apparently there are a couple of forum members who might be interested if I decide to part with the tripod foot for the lens, it reputably fits both this lens and the HD Pentax-D FA 150-450mm F4.5-5.6 ED DC AW.

can anyone confirm that


anyone have an idea as to the fair market value for such an item?

I am interested in purchasing this foot if still available--thanks

[aslyfox]

I am interested in purchasing this foot if still available--thanks

not sure what I am doing yet since my * 70-200mm f 2.8 is being repaired in Japan

but did you see this:

Tripod foot for D FA 70-200 or D FA 150-450

Read more at: https://www.pentaxforums.com/forums/37-wanted-items/360734-wanted-tripod-foo...#ixzz5XpOaQAp1

For those folks who are looking, I will attempt to model this part and have it made by a machine shop, potentially with improvements to the original design. I have in mind standard ARCA mount and a lighter, yet still rigid build. Any other features that folks would like?

https://www.pentaxforums.com/forums/37-wanted-items/360734-wanted-tripod-foo...ml#post4521168

perhaps you might want to contact K6-III via PM

[derekkite]

I sent my DFA 150-450 to Sun Camera in Canada. I fell into a pond with it, and there were some very dirty water drops that got into the vent, which evaporated and left marks a couple of elements in.

They got a hold of me yesterday with the same story. They can't do the repairs or even disassembly here, they don't have the tools to set up the lens. They want to send it to Japan. I gave the go ahead, and they suggested 6 weeks.

They did the K1 to Mark II upgrade, and I have had K3's serviced there as well with good results. There is something with the lenses where they upgrade the rom chip or something, and they are not set up here in Canada, and obviously the US.

Luckily I have another long lens to keep me occupied.

By the way, if you want good competent service people available to do the work, expect to pay them. Diagnosing a problem with a piece of hardware and pricing the fix is half the work.

[aslyfox]

. . . By the way, if you want good competent service people available to do the work, expect to pay them. Diagnosing a problem with a piece of hardware and pricing the fix is half the work.

agreed 100 %

my confusion was that Precision says no charge for estimate of cost of repair

and then I received paper work which erroneously indicated I was being charged for such a service

turns out there was no charge just bad wording on the info I got

no problem once that got cleared up

[aslyfox]

have you tried talking to a supervisor

isn't there a B H contact person active on these forums who you might talk to

perhaps Adam would know

[Not a Number]

have you tried talking to a supervisor

isn't there a B H contact person active on these forums who you might talk to

perhaps Adam would know

There's the Ask BH Photo section:

Ask B&H Photo! - PentaxForums.com

[aslyfox]

just heard from Precision, lens has been repaired, returned from Japan to them and is now being shipped out to me

" Hello

The repairs have been completed on your Pentax lens,
and the lens has been shipped via UPS . . . "

tracking info says by the end of day Wednesday the 12th

__________________

well within their estimate of time needed for repair:

11/14/18

I have decided to go ahead and have Precision do the repairs

told it would be 5 -6 weeks minimum because it is in japan