Wacked my 16-85. Now won't focus

eddaytona · 10-21-2018, 08:04 PM

Woops. Camera slipped out of my hands. Lens hit stone kitchen countertop. Now it wont focus or even try. Other non screwdrive lenses work fine. Sounds like a screwd up DC motor.
I'm in LA. Any suggestions of repair shops?
Thanks
Ed

Paul the Sunman · 10-21-2018, 08:33 PM

Will it manual focus? That is, is there something wrong with the motor, or something impeding the focus motion?

**UncleVanya** · 10-22-2018, 06:24 AM

Is the lens barrel bent/cocked?

Not a Number · 10-22-2018, 12:31 PM

Could be anything broken inside.

You could try Picture Perfect in Chatsworth. They used to be an authorized Pentax repair center. They may still be for out of warranty repair. If you find out let us know so it can be added to the list of repair centers.

They do not take walk-in service so you have to mail the lens in. Odds are they'll end up sending it to Precision which end up sending the lens to Japan.

**aslyfox** · 10-22-2018, 12:43 PM

Originally posted by Adam

US Pentax Warranty repairs are currently handled exclusively through Precision Camera in Enfield, CT. The previous shop (CRIS) can no longer service any Pentax product.

Precision Camera quotes can be obtained online on this page:
Ricoh Imaging Americas Corporation - Service & Repair

Shipping address:
Precision Camera
7 Anngina Drive
Enfield, CT 06082

If your camera or lens is covered under warranty, you will not be charged for the repair. You are still responsible for outbound shipping costs. . . .

US Pentax Warranty Repair Information - PentaxForums.com

_______________________

I currently has a nonwarranty lens there for estimate of repair cost
D FA* 70-200mm repair information needed - PentaxForums.com

eddaytona · 10-22-2018, 01:22 PM

Thanks guys for the replies. The motor will not work and I can only zoom down to 35mm and then it is stuck and will not go any further to 16mm. Also, will not manual focus.

Paul the Sunman · 10-22-2018, 05:17 PM

Does it rattle if you shake it? That is, are there loose parts inside. The 16-85 is prone to screws coming loose. However, it sounds like you have done significant damage, so off to the repair shop with it.

Great lens by the way.

10-21-2018, 08:04 PM	#1
eddaytona Senior Member Join Date: Nov 2011 Location: Black Rock City, NV Photos: Albums Posts: 175	Wacked my 16-85. Now won't focus Woops. Camera slipped out of my hands. Lens hit stone kitchen countertop. Now it wont focus or even try. Other non screwdrive lenses work fine. Sounds like a screwd up DC motor. I'm in LA. Any suggestions of repair shops? Thanks Ed

10-22-2018, 01:22 PM	#6
eddaytona Senior Member Join Date: Nov 2011 Location: Black Rock City, NV Photos: Albums Posts: 175 Original Poster	Thanks guys for the replies. The motor will not work and I can only zoom down to 35mm and then it is stuck and will not go any further to 16mm. Also, will not manual focus. Last edited by eddaytona; 10-22-2018 at 01:25 PM. Reason: Add info

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10-21-2018, 08:33 PM	#2
Paul the Sunman Pentaxian Join Date: Aug 2011 Location: Melbourne Photos: Gallery Posts: 4,847	Will it manual focus? That is, is there something wrong with the motor, or something impeding the focus motion?

10-22-2018, 06:24 AM	#3
UncleVanya Loyal Site Supporter Join Date: Jul 2014 Photos: Gallery \| Albums Posts: 28,472	Is the lens barrel bent/cocked?

10-22-2018, 12:31 PM	#4
Not a Number Moderator Join Date: Mar 2012 Location: Venice, CA Posts: 10,526	Could be anything broken inside. You could try Picture Perfect in Chatsworth. They used to be an authorized Pentax repair center. They may still be for out of warranty repair. If you find out let us know so it can be added to the list of repair centers. They do not take walk-in service so you have to mail the lens in. Odds are they'll end up sending it to Precision which end up sending the lens to Japan.

10-22-2018, 12:43 PM	#5
aslyfox Seeker of Knowledge Join Date: Aug 2016 Location: Topeka, Kansas Photos: Gallery \| Albums Posts: 24,583	Originally posted by Adam US Pentax Warranty repairs are currently handled exclusively through Precision Camera in Enfield, CT. The previous shop (CRIS) can no longer service any Pentax product. Precision Camera quotes can be obtained online on this page: Ricoh Imaging Americas Corporation - Service & Repair Shipping address: Precision Camera 7 Anngina Drive Enfield, CT 06082 If your camera or lens is covered under warranty, you will not be charged for the repair. You are still responsible for outbound shipping costs. . . . US Pentax Warranty Repair Information - PentaxForums.com _______________________ I currently has a nonwarranty lens there for estimate of repair cost D FA* 70-200mm repair information needed - PentaxForums.com

10-22-2018, 05:17 PM	#7
Paul the Sunman Pentaxian Join Date: Aug 2011 Location: Melbourne Photos: Gallery Posts: 4,847	Does it rattle if you shake it? That is, are there loose parts inside. The 16-85 is prone to screws coming loose. However, it sounds like you have done significant damage, so off to the repair shop with it. Great lens by the way.