Originally posted by bigdavephoto Yes, they are the only authorized Pentax repair store for warranty repairs. They are NOT the only authorized Pentax repair store. If your lens had been out of warranty though, you wouldn't have to go to precision.. . . I would also contact the Attorney Generals office of the state that precision is located in and report them.. . .
where and who are those companies?
I currently have my HD Pentax-D FA* 70-200mm F2.8 ED DC AW somewhere between Precision and Japan and are waiting on the estimate of the cost of repair
it was sent to Precision Oct 1
D FA* 70-200mm repair information needed - PentaxForums.com
I bought it from a forum member, so no warranty and now it won't focus, mf or af.
so what are my alternatives if I don't like the quoted price
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Precision is in CT
Contact Us
In keeping with Precision Camera's business philosophy to provide top quality service, we will respond to all inquiries in a timely manner.
Contact, Drop-Off and Shipping Info
Contact Information:
Customer Service Phone: 860-272-2100
Customer Service Phone Hours:
Monday – Friday: 9:00 AM ET – 5:00 PM ET
Shipping and Drop-Off Address:
Precision Camera
7 Anngina Drive
Enfield, CT 06082
Repair Drop-Off and Pick-Up Hours:
Customer Lobby Business Hours
Monday – Friday: 9:00 AM ET – 5:00 PM ET
I have always been able to contact a person via the phone but the problem is they don't seem to know much about my lens