Thanks both, that clarifies things a little more.
and yes I suspect half the issue is that they don't carry Pentax anymore, which makes finding an equivalent more difficult, and that they sold to me at a reduced price, if it was ex display I could understand them wanting to stick to the 'ex display' price - but it was bought perfect in the box its had low usage and been cared for very well!
I will contact the new repairers direct as you advise and wait for the report. Im assuming if they confirm the repair price as being similar to my reduced price I can still push for a fix?
Is the K70 not a much better camera? the prices certainly seem to be the next rung up, how about the K-S1 or K-S2? although if they don't sell them its sort of academic! what I was thinking was I could ask for a similarly priced simpler camera ( think they are called bridge?) then try and buy a Pentax equivalent down the line - JL have Panasonic Lumix, Sony Cybershot and Nikon Coolpix.
---------- Post added 12-02-18 at 05:53 PM ----------
Originally posted by RonHendriks1966 So I guess this is not warrenty from Pentax, wich lasts for 2 years in the EU, but instead an extra warrenty from the shop. These are very different for consumers. They do offer something that is said in the warrenty, giving back your money. The cheapest offering for them, but nontheless it is part of your agreement. Maybe a good talk could change that, but there is no law in Europe backing you up on this.
Hi Ron,
im assuming im under warranty for both - the camera was bought Jan 2017, I went to JL first because you are supposed to go to the merchant first from what I recall. Is the Pentax warranty any different?
Thanks
---------- Post added 12-02-18 at 05:56 PM ----------
Forgot to add - they have made no effort to find an equivalent product first which it appears is what they should be doing - that would of course be another brand but it doesn't look like they are too invested in coming up with a goosd solution for me.