Originally posted by KiloHotelphoto Well if Ricoh only sells parts by the box that's a problem.
We’ve been over this 100 times. It isn’t a problem, it is a known fact. Ricoh Imaging US is a shell that uses a internet-only sales model and contracts out virtually all of its services, including the Webstore. There isn’t enough sales volume in the US to support employees, real estate, inventory and self-delivered services. They don’t really stock anything here except enough cameras and lenses to satisfy pre-sold deals and demand spikes like Black Friday.
If you want RICOH to stock parts in quantity in North America and have a more immediate service supplier you can pay 20% more for the cameras and lenses. It is part of the essential compromise of using Pentax.
You know what to do if you don’t like the deal.