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08-19-2019, 11:45 AM - 2 Likes   #1
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Location: Saint John, NB, Canada
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Thank you Bruce McNeil!

I just wanted to say Thank You publicly to Bruce McNeil at the Pentax USA service center in Georgia.
He was very helpful with an issue I had with my Flu Card after I tried to update its firmware.

Thanks again!

08-19-2019, 02:34 PM   #2
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While I’m glad Bruce was helpful, I thought the Pentax service place in Norcross closed ~25 years ago...

This must be something else...
(Though they fixed a bent rewind knob on my Super Program in 1990-ish)

-Eric
08-19-2019, 03:29 PM   #3
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Location: Elida, Ohio
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Very interesting, I did a quick search on Google and found this:
Linkedin profile:
Bruce McNeil
Product Support Engineer at Ricoh USA, Inc.
Woodstock, Georgia
Information Services
Ricoh USA, Inc.
The Intersect Group
Florida Atlantic University
20 connections

Summary
I started out in a major daily newspaper in the Technical Services shop. We repaired hydraulic,pneumatic,mechanical,electrical and electronic machinery.
I then moved into Field Service repairing large format printers,copiers and scanners.
I tranistioned into SMT manufacturing where I did systems integration and software support.
Next I worked Field Service for retail grocery chains. Point of Sale,Scales,Routers,Servers,ect.
I then joined Ricoh and Ricoh Imaging supporting projectors,whiteboards,teleconferencing,Apex Lockers,Fetch Robots and DSLR Cameras.
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