Forgot Password
Pentax Camera Forums Home
 

Reply
Show Printable Version Search this Thread
01-28-2020, 03:19 PM   #1
Loyal Site Supporter
Loyal Site Supporter




Join Date: Dec 2016
Photos: Gallery
Posts: 13
Sigma (Bigma) 50-500 Lens service needed

Hello

I was recently on a photo trip to Bosque in New Mexico to shoot the cranes. While there, I had a lot of trouble with the auto-focus of my Sigma 50-500. The lens / camera struggled to lock-on to focus throughout the week. When I returned home and looked through my photos on a larger monitor, I discovered that many, if not most of my shots with the long lens were not focused properly. The lens does not focus smoothly, whether auto or manually turning the focus ring. I am assuming that it needs cleaned and serviced. Who do you recommend I contact to get this lens checked out?

Thank you,
Tony

01-28-2020, 03:37 PM   #2
Loyal Site Supporter
Loyal Site Supporter
boriscleto's Avatar

Join Date: Dec 2009
Location: North Syracuse, NY
Photos: Gallery
Posts: 14,979
Service & Support | Sigma Corporation of America

Sigma lists six options including Sigma itself. The Camera Repair Japan website returns a 403 error...
01-28-2020, 04:27 PM   #3
Seeker of Knowledge
Loyal Site Supporter
aslyfox's Avatar

Join Date: Aug 2016
Location: Topeka, Kansas
Photos: Gallery | Albums
Posts: 16,832
If not under warranty

you might consider contacting a craftsman here in Topeka Kansas

phototronic.biz
119 NE US Highway 24 STE B, Topeka, KS 66608, US

(785) 233-0231

Free Estimates

Classic and Vintage Camera Repair, Digital Camera Repair, Lens Repair,

also Repairing -- Camcorders and all eras of Photographic Equipment and Vintage Audio Visual Equipment

Customer Counter Hours
Mon 12:30 pm – 06:00 pm

Tue 12:30 pm – 06:00 pm

Wed 12:30 pm – 06:00 pm

Thu 12:30 pm – 06:00 pm

Fri 12:30 pm – 06:00 pm

Sat Closed

Sun Closed

https://phototronic.biz/

he helped me out when my D FA 150-450mm fell apart
01-29-2020, 12:06 AM   #4
Pentaxian




Join Date: Jan 2011
Location: New York
Posts: 4,565
I can recommend Sigma's service center (Ronkonkoma NY, contact info can be found in the prior link provided by boriscleto). My experience with them went perfectly. Most importantly, they fixed the lens correctly, but they also got the little things right such as promptly replying to messages.

Note that my case was covered under warranty so I can't comment on their pricing, and it's only a single data point.

Reply

Bookmarks
  • Submit Thread to Facebook Facebook
  • Submit Thread to Twitter Twitter
  • Submit Thread to Digg Digg
Tags - Make this thread easier to find by adding keywords to it!
bigma, focus, lens, pentax service, repair, service, sigma, warranty
Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads
Thread Thread Starter Forum Replies Last Post
Sigma (Bigma) 50-500 Lens service needed Tonycog Pentax SLR Lens Discussion 3 12-17-2019 11:57 AM
For Sale - Sold: Bigma 50-500, FA 50 1.4, Sigma 105 Macro, Fisheye, Large Tamrac Bag,Remote & Others!! jqjones Sold Items 7 12-06-2012 06:29 AM
Sigma 50-500 vs 150-500 vs 170-500 juanraortiz Pentax SLR Lens Discussion 19 10-30-2009 03:32 PM
Sigma 175-500 vs Bigma 50-500 VAV Pentax SLR Lens Discussion 2 07-04-2008 01:24 PM



All times are GMT -7. The time now is 05:22 AM. | See also: NikonForums.com, CanonForums.com part of our network of photo forums!
  • Red (Default)
  • Green
  • Gray
  • Dark
  • Dark Yellow
  • Dark Blue
  • Old Red
  • Old Green
  • Old Gray
  • Dial-Up Style
Hello! It's great to see you back on the forum! Have you considered joining the community?
register
Creating a FREE ACCOUNT takes under a minute, removes ads, and lets you post! [Dismiss]
Top