Originally posted by jpzk Cheer up ... my daughter sent her Pentax HD 150-450 that had a defective "collar"(where the lens attach to the body of the camera) and got an "estimate" of 800$, plus the "normal" other fees ... whatever.
So ... the lens went from the store in Calgary ... to Japan for the "estimate" ... she refused to pay that much and the lens was finally returned to her and she now has an expensive bookend!
They did, of course, charge her the usual estimate and shipping fees.
BTW, she has switched system to Nikon ... good or bad? Time will tell.
Tell her I'll give her $200 for it.
Years ago, someone asked my Commercial Studio teacher what the difference between a cheap and expensive camera was. "The expensive ones cost a lot more to repair." I suspect the same is true of lenses.
---------- Post added 08-21-20 at 11:37 AM ----------
I've known a few repair technicians. They have lots of "ridiculous customer demands" stories. There's two sides of every story. The issue is their right to income. People seem to think they should work for free based on an insufficient initial estimate made without an inspection. I saw it installing Kitchen cabinets, where we would remove the old cabinets, find structural damage that made installation much harder and possibly unsafe, and somehow, that was our fault. Not all dissatisfaction with repair service is justified, in fact, most of it is just folks trying to get someone else to pay for what is essentially their problem.
Last edited by normhead; 08-21-2020 at 08:42 AM.