Forgot Password
Pentax Camera Forums Home
 

Reply
Show Printable Version Search this Thread
03-10-2021, 09:10 AM   #1
Loyal Site Supporter
Loyal Site Supporter
JimJohnson's Avatar

Join Date: Jan 2012
Location: Summer:Lake Superior - Michigan Winter:Texas Hill Country
Photos: Gallery
Posts: 2,479
Can USA Pentax owners get parts from outside the country?

Pentax camera parts are seemingly no longer available from within the United States. Pentax USA will not sell repair parts. They direct you to Precision Camera in Connecticut, who will perform repairs, but likewise will not sell repair parts.

All I need is the rear focus AF button cap for a K-1 (assuming the cap is the same size on other models that have the same feature). The switch works fine. I would even be willing to buy the whole switch just to get the cap. Will any non-USA Pentax repair facility sell parts to be delivered within the United States?

03-10-2021, 09:30 AM   #2
Site Supporter
Site Supporter
gump's Avatar

Join Date: Apr 2018
Location: Canton, Ohio
Posts: 559
QuoteOriginally posted by JimJohnson Quote
Pentax camera parts are seemingly no longer available from within the United States.
This is interesting. There are laws that require manufacturers to maintain a parts supply for a certain length of time after a product is discontinued. The time limit apparently varies by product type and country/state. It may well be financially impractical to fight Ricoh/Pentax on this issue but certainly they could be notified of consumer displeasure.
03-10-2021, 09:49 AM   #3
Moderator
Not a Number's Avatar

Join Date: Mar 2012
Location: Venice, CA
Posts: 8,025
From what I gather from various posts the parts situation is pretty much the same everywhere, not just the US.

And other manufacturers have similar policies, not just Ricoh.

Someone posted a thread on taking apart their water damaged K-1. Maybe they would be willing to source the part(s) for you.
03-10-2021, 12:06 PM   #4
Senior Member




Join Date: Mar 2021
Posts: 157
QuoteOriginally posted by gump Quote
This is interesting. There are laws that require manufacturers to maintain a parts supply for a certain length of time after a product is discontinued. The time limit apparently varies by product type and country/state. It may well be financially impractical to fight Ricoh/Pentax on this issue but certainly they could be notified of consumer displeasure.
That is true, but not to sell them, but to force the manufacturers to repair products during that period.

03-10-2021, 12:55 PM   #5
Site Supporter
Site Supporter
gump's Avatar

Join Date: Apr 2018
Location: Canton, Ohio
Posts: 559
QuoteOriginally posted by AfterPentax Mark II Quote
That is true, but not to sell them, but to force the manufacturers to repair products during that period.
As this is a complicated issue and I have no expertise I am including this for what it is worth. One article said that a manufacturer was not REQUIRED to repair an item that was out of warranty. This suggests that mandatory supply of parts was also meant for consumer or 3rd party repairs
Reply

Bookmarks
  • Submit Thread to Facebook Facebook
  • Submit Thread to Twitter Twitter
  • Submit Thread to Digg Digg
Tags - Make this thread easier to find by adding keywords to it!
camera, cap, pentax, pentax service, repair, service, switch, usa, usa pentax owners, warranty
Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads
Thread Thread Starter Forum Replies Last Post
K-50 aperture failure under guarantee period while outside my country for a long time jfdesfosses Pentax DSLR Discussion 11 09-07-2017 05:06 PM
Listen up! Sigma 18-35 Art Series owners (and former owners) Bryce K Pentax SLR Lens Discussion 7 04-09-2015 08:26 PM
Nikon D600 class action lawsuit settlement reached: D600 owners can get a new D610 ca interested_observer Non-Pentax Cameras: Canon, Nikon, etc. 10 08-08-2014 02:11 AM
Input from DA* 200mm Owners: Owners Regrets over 300mm ? BBear Pentax SLR Lens Discussion 57 08-12-2013 12:22 PM
Suggestion for Sigma 24-70 owners (or potential owners) joeyc Pentax SLR Lens Discussion 4 08-07-2009 03:12 AM



All times are GMT -7. The time now is 09:25 AM. | See also: NikonForums.com, CanonForums.com part of our network of photo forums!
  • Red (Default)
  • Green
  • Gray
  • Dark
  • Dark Yellow
  • Dark Blue
  • Old Red
  • Old Green
  • Old Gray
  • Dial-Up Style
Hello! It's great to see you back on the forum! Have you considered joining the community?
register
Creating a FREE ACCOUNT takes under a minute, removes ads, and lets you post! [Dismiss]
Top