Originally posted by nitehntr ... I just don't understand why an authorized repair center has to send so much stuff to the "manufacturer" for repairs. I took radio and TV repair in high school and worked on radar in the navy after my stint in the brown water navy in Vietnam. a competent tech should be able to repair anything with the proper parts, tools and bench setup. its way past time for a new device center
The #1 problem is the parts. There are far too many mechanical parts to stock, optical glass parts are in short supply, and semiconductors are next to impossible to get. Circuit boards and flex circuits (those brown ribbon strips) require the highest level of skill and special tools to rework. The FPGA and memory devices used in modern cameras use ball-grid-array contacts under the chip, and so manual techniques can't be used to repair them. Right now, many common semiconductor parts have 52+ week lead times, and a premium is being charged by manufacturers, wholesalers, distributors and brokers. So my advice to everyone is be patient, and be prepared for a higher cost.