Originally posted by sibyrnes I dropped my GR III and damaged the lens assembly. Sent it off to Precision and got the quote for repair today. $873.08. Seriously! I can't even come up with word to describe how frustrated and pissed of I am! As much as I love Pentax and my GRIII I seriously have to consider if I want to do business with a company that treats its customers like this. Are there any alternative choices for repair?
Can anyone provide contact info for Ricoh? They need to know that their terrible repair services are going to cost them business.
During the Age of Film, my wife borrowed a small Samsung camera with a zoom lens from me. It was dropped during a hand-off between her and a colleague {she was a college prof at the time}. Assuming it was still OK, I then photographed our younger daughter’s Preschool ‘graduation’ with it {happened only once}; when the film came back, all those pictures were out of focus. When I looked at it more carefully, I could see that the mechanism {it was a zoom lens} no longer held the lens correctly. I tried to fix it - my ‘fix’ didn’t hold, so I purchased another camera - I suspected fixing it would cost more than the camera was worth. The GRiii is so expensive because of the precision involved in its construction; I can fully believe that some part could be slightly bent or some such thing, so rebuilding it to original standards would be more difficult than simply replacing it; the deceleration when something hits the floor is terrible.