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01-29-2023, 09:23 AM   #16
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cdd29, Was it properly functioning after you got it back?

01-29-2023, 09:50 AM   #17
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Yes it was. Just wish the would have informed me it was on its way.
02-22-2023, 09:54 PM   #18
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QuoteOriginally posted by iCrop Quote
No reply from Precision yet on the missing viewfinder hood. I've sent them another request to get that back. So, overall, not so pleased...
I was going to send my k1 in for service and check a possible sensor alignment/focus issues. They did return one email stating they were only 1-2 weeks out. But I wanted to discuss first, several messages left with no call back. Now you've got me even more worried about sending it in. I absolutely despise no communication or responses. Keh said they couldn't do the work, only updates and cleaning. At least they're honest and responded.
02-23-2023, 02:03 PM - 1 Like   #19
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QuoteOriginally posted by Ski Jumper Quote
I was going to send my k1 in for service and check a possible sensor alignment/focus issues. They did return one email stating they were only 1-2 weeks out. But I wanted to discuss first, several messages left with no call back. Now you've got me even more worried about sending it in. I absolutely despise no communication or responses. Keh said they couldn't do the work, only updates and cleaning. At least they're honest and responded.
If it's not a warranty repair, you might try one of the other places listed here: Pentax Repair Facilities (Wordwide listing) - PentaxForums.com

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