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ukspeedtraps · 06-08-2016, 04:34 AM

Went back to the dealer, appears more reports poping up on the www Pentax also said it was a fault.

i83N · 06-08-2016, 06:22 AM

Battery grip on camera?

simon1982 · 06-11-2016, 07:49 AM

I've got the same problem ..... 3 days in Polish service center solved the problem .... it is hardware problem .

**UncleVanya** · 06-11-2016, 10:21 AM

This is becoming a bit of a common refrain...

**niceshot** · 06-11-2016, 11:27 AM

Originally posted by ukspeedtraps

Tonight turned on the camera and it was refusing to come out of manual mode. Even a rest and nothing.

I see there is a video in bugs thread but no reply.

Anyone seen this before have I done something wrong, before I go to the dealer..

sounds like the ribbon cable from the top cover isnt seated to the body

---------- Post added 06-11-16 at 02:30 PM ----------

Originally posted by managger

Dear colleagues,

This bug is not a software issue.
One guy from St-Petersburg, Russia, had this problem in the end of May and already solved it.
Less than a week in the service and he is happy again.
Official russian serviceman sad that some contact was lost. Repair is not long and complex, but it is hardware issue and you need to go to the service.

I think it will be often case, so do not lose the time in discussions

It is most like the ribbon cable from the top cable is not seated correctly to the body. I t is an easy fix

**niceshot** · 06-12-2016, 11:27 AM

Originally posted by ukspeedtraps

Tonight turned on the camera and it was refusing to come out of manual mode. Even a rest and nothing.

I see there is a video in bugs thread but no reply.

Anyone seen this before have I done something wrong, before I go to the dealer..

any luck

slip · 06-12-2016, 12:33 PM

Originally posted by Adam

Also, since it sounds like this might be a software bug, try doing a battery pull while the camera is on, or reset the settings.

this is very common in a lot of electronics, especially cell phones.

**niceshot** · 06-12-2016, 12:45 PM

no it is a simple fix, but if it is under warranted send it in

Meg4mi · 06-13-2016, 12:58 PM

Same problem here

.

I'm gonna have to take it back to the store. Sad.

ukspeedtraps · 06-13-2016, 01:23 PM

Originally posted by niceshot

any luck

Yes, SRS sent a new K-1 on Saturday, fantastic service..

LinnBJ · 06-13-2016, 01:23 PM

Had the same failure with my 1 month old K1 today.

**UncleVanya** · 06-13-2016, 02:10 PM

I'm glad this is an easy fix... curious to see how the fix holds up over time. I hope it is a long term fix not a band-aid. Does anyone have any info from their repair that indicated the likelihood of a repeat issue.

LinnBJ · 06-15-2016, 10:40 AM

Most happy to tell you my K1 was repaired in less than 1 hour after I delivered it for service! I delivered it at 1:30 today, and got the message that it was fixed and ready to be picked up at 2:24 . I am most grateful for the kind and quick service I got from Norwegian FOVI and Camera & Videoteknikk

Read more at: https://www.pentaxforums.com/forums/58-troubleshooting-beginner-help/323158-k...#ixzz4Bfeuc8br

**UncleVanya** · 06-15-2016, 01:31 PM

Originally posted by LinnBJ

Most happy to tell you my K1 was repaired in less than 1 hour after I delivered it for service! I delivered it at 1:30 today, and got the message that it was fixed and ready to be picked up at 2:24 . I am most grateful for the kind and quick service I got from Norwegian FOVI and Camera & Videoteknikk

Read more at: https://www.pentaxforums.com/forums/58-troubleshooting-beginner-help/323158-k...#ixzz4Bfeuc8br

What fantastic service!

rawr · 06-15-2016, 03:53 PM

A repair turnaround of 1 hour does beg the question - if the issue can be so quickly fixed, it seems like a very simple flaw that might even be repairable by end-users ...

Of course, one could also note that if the flaw is indeed a very simple one, it shouldn't exist in the first place, if the camera was designed (or assembled) properly.

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06-08-2016, 04:34 AM	#16
ukspeedtraps Forum Member Join Date: Mar 2016 Location: Midlands Posts: 51 Original Poster	Went back to the dealer, appears more reports poping up on the www Pentax also said it was a fault.

06-08-2016, 06:22 AM	#17
i83N Veteran Member Join Date: Mar 2009 Location: Lithuania Photos: Gallery Posts: 1,203	Battery grip on camera?

06-11-2016, 07:49 AM	#18
simon1982 New Member Join Date: Jan 2016 Posts: 5	I've got the same problem ..... 3 days in Polish service center solved the problem .... it is hardware problem .

06-11-2016, 10:21 AM	#19
UncleVanya Loyal Site Supporter Join Date: Jul 2014 Photos: Gallery \| Albums Posts: 28,472	This is becoming a bit of a common refrain...

06-11-2016, 11:27 AM	#20
niceshot Site Supporter Join Date: Mar 2014 Location: NY Photos: Gallery Posts: 1,565	Originally posted by ukspeedtraps Tonight turned on the camera and it was refusing to come out of manual mode. Even a rest and nothing. I see there is a video in bugs thread but no reply. Anyone seen this before have I done something wrong, before I go to the dealer.. sounds like the ribbon cable from the top cover isnt seated to the body ---------- Post added 06-11-16 at 02:30 PM ---------- Originally posted by managger Dear colleagues, This bug is not a software issue. One guy from St-Petersburg, Russia, had this problem in the end of May and already solved it. Less than a week in the service and he is happy again. Official russian serviceman sad that some contact was lost. Repair is not long and complex, but it is hardware issue and you need to go to the service. I think it will be often case, so do not lose the time in discussions It is most like the ribbon cable from the top cable is not seated correctly to the body. I t is an easy fix

06-12-2016, 11:27 AM	#21
niceshot Site Supporter Join Date: Mar 2014 Location: NY Photos: Gallery Posts: 1,565	Originally posted by ukspeedtraps Tonight turned on the camera and it was refusing to come out of manual mode. Even a rest and nothing. I see there is a video in bugs thread but no reply. Anyone seen this before have I done something wrong, before I go to the dealer.. any luck

06-12-2016, 12:33 PM	#22
slip Veteran Member Join Date: Oct 2006 Location: 2 hours north of toronto ontario canada Photos: Gallery \| Albums Posts: 3,535	Originally posted by Adam Also, since it sounds like this might be a software bug, try doing a battery pull while the camera is on, or reset the settings. this is very common in a lot of electronics, especially cell phones.

06-12-2016, 12:45 PM	#23
niceshot Site Supporter Join Date: Mar 2014 Location: NY Photos: Gallery Posts: 1,565	no it is a simple fix, but if it is under warranted send it in

06-13-2016, 12:58 PM	#24
Meg4mi Senior Member Join Date: Dec 2014 Posts: 124	Same problem here . I'm gonna have to take it back to the store. Sad.

06-13-2016, 01:23 PM	#25
ukspeedtraps Forum Member Join Date: Mar 2016 Location: Midlands Posts: 51 Original Poster	Originally posted by niceshot any luck Yes, SRS sent a new K-1 on Saturday, fantastic service..

06-13-2016, 01:23 PM	#26
LinnBJ New Member Join Date: Oct 2009 Location: Oslo Photos: Gallery Posts: 12	Had the same failure with my 1 month old K1 today.

06-13-2016, 02:10 PM	#27
UncleVanya Loyal Site Supporter Join Date: Jul 2014 Photos: Gallery \| Albums Posts: 28,472	I'm glad this is an easy fix... curious to see how the fix holds up over time. I hope it is a long term fix not a band-aid. Does anyone have any info from their repair that indicated the likelihood of a repeat issue.

06-15-2016, 10:40 AM	#28
LinnBJ New Member Join Date: Oct 2009 Location: Oslo Photos: Gallery Posts: 12	Most happy to tell you my K1 was repaired in less than 1 hour after I delivered it for service! I delivered it at 1:30 today, and got the message that it was fixed and ready to be picked up at 2:24 . I am most grateful for the kind and quick service I got from Norwegian FOVI and Camera & Videoteknikk Read more at: https://www.pentaxforums.com/forums/58-troubleshooting-beginner-help/323158-k...#ixzz4Bfeuc8br

06-15-2016, 01:31 PM	#29
UncleVanya Loyal Site Supporter Join Date: Jul 2014 Photos: Gallery \| Albums Posts: 28,472	Originally posted by LinnBJ Most happy to tell you my K1 was repaired in less than 1 hour after I delivered it for service! I delivered it at 1:30 today, and got the message that it was fixed and ready to be picked up at 2:24 . I am most grateful for the kind and quick service I got from Norwegian FOVI and Camera & Videoteknikk Read more at: https://www.pentaxforums.com/forums/58-troubleshooting-beginner-help/323158-k...#ixzz4Bfeuc8br What fantastic service!

06-15-2016, 03:53 PM	#30
rawr Veteran Member Join Date: Jun 2009 Posts: 11,913	A repair turnaround of 1 hour does beg the question - if the issue can be so quickly fixed, it seems like a very simple flaw that might even be repairable by end-users ... Of course, one could also note that if the flaw is indeed a very simple one, it shouldn't exist in the first place, if the camera was designed (or assembled) properly.

K1 stuck in manual mode

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