Ugh I broke it

**Larrymc** · 07-09-2016, 04:25 AM

Originally posted by mattb123

I went out to shoot the moon and Jupiter and when I was changing position my tripod fell over and broke my K-1 that I just got.

I guess I'll get to try my luck with Precision. Man, I'm bummed. I guess it was bound to happen one day but I just wish it was with an old camera!

Yeow.....what a bummer. looks like the cover might be easily replaceable though. BTW, what tripod were you using? Good luck with the repair.

carolina_sky · 07-09-2016, 05:29 AM

So sorry to hear. That is a painful feeling. Let us know how the repair experience turns out.

**savoche** · 07-09-2016, 06:41 AM

Ugh, indeed! I feel with you, Matt. Best of luck with the repair.

mixberry · 07-09-2016, 07:40 AM

Sorry for your camera, what tripod you use for your K-1 when that happen?

**Rondec** · 07-09-2016, 07:53 AM

That's terrible Matt. I hope the repair is cheap and quick.

Good luck!

**mattb123** · 07-09-2016, 07:56 AM

Originally posted by mixberry

Sorry for your camera, what tripod you use for your K-1 when that happen?

It's a Manfrotto 190cx3 which is a nice solid one and it is not to blame. I didn't tighten down the ball head and the camera flopped down which shifted weight and on the uneven ground that was enough and I was looking away and didn't see until it was too late.

RAART · 07-09-2016, 08:32 AM

Why you don't email regular customer service at info@precisioncamera.com and get started form there.
email address taken from their webpage (all the way at the bottom).

Here in Canada we deal with Ricoh straight and fortunately I didn't had any needs for it up to now. Hope stays like that.

Alternatively you can use their contact form here:

http://www.precisioncamera.com/contact-us.html

Dlanor Sekao · 07-09-2016, 10:09 AM

This just Plain Sucks ! Man.....I feel Your Pain....... Hope it goes quickly and smoothly with Precision.
The exact reason I got a Drops and Spills Accidental Damage Policy..........

**WPRESTO** · 07-09-2016, 10:29 AM

Check with your insurance agent to see if your homeowner's policy might cover at least part of it.

rawr · 07-09-2016, 03:50 PM

Originally posted by mattb123

I didn't tighten down the ball head and the camera flopped down which shifted weight and on the uneven ground that was enough

Handy to know. Noted for future reference.
Must use my heavy old 1980's non-ball head Velbon when outdoors with the K-1.

**todd** · 07-10-2016, 09:48 PM

y e - o u c h !!! that's a hard blow in multiple ways. hope it works out the best it possibly can!

pete-tarmigan · 07-11-2016, 06:27 AM

Originally posted by RAART

Here in Canada we deal with Ricoh straight and fortunately I didn't had any needs for it up to now. Hope stays like that.

[/url][/B]

The Ricoh Imaging Camera website implies that you're dealing with Ricoh, which is headquartered in Mississauga, but the address and telephone number belong to the totally independent Sun Camera Service in Vaughan, which is the repair business authorized by Ricoh to do warranty repair. See the matching contact info on Sun's website: Sun Camera Service - Your Complete Photo, Video, and Digital Camera Repair Center

normhead · 07-11-2016, 06:47 AM

Tough luck for sure. We've had cameras fall over doing similar kinds of things, but, the only one broken was a K-x, which was cheaper to replace second hand than repair. Our k-5s and my K-3 have survived numerous incidents (two of which led to a damaged lens but not a camera body).. I think you had some bad luck there.

**eccs19** · 07-11-2016, 07:13 AM

Originally posted by Deimos

Ouch...Yeah if you used the right credit card you should have 3+ months where it can get broken/stolen/lost etc and they will refund the purchase price.

My Father had an issue once and did a claim through his credit card. It was a REAL PITA. They will do everything in their power not to pay, and they hope that all the hoops they make you jump through, that you'll just give up and not do the claim. Not sure if it's just his experience, but don't be surprised if it's not as easy as people hope it is.

**mattb123** · 07-11-2016, 07:16 AM

I didn't use a credit card and just got a reply that included this info:

Quote:

The $306.50 for your Pentax K-1 is a base rate given by the manufacturer that includes parts, labor and return shipping. The cost may increase if we need to order an excessive amount of parts, but you will be contacted for your approval first.

For that amount I don't want to make an insurance claim and I'll just eat it and hope they don't need "excessive amount of parts".
I'm sending it today.

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07-09-2016, 04:25 AM	#16
Larrymc Site Supporter Join Date: Jun 2014 Location: Mississippi, USA Posts: 5,251	Originally posted by mattb123 I went out to shoot the moon and Jupiter and when I was changing position my tripod fell over and broke my K-1 that I just got. I guess I'll get to try my luck with Precision. Man, I'm bummed. I guess it was bound to happen one day but I just wish it was with an old camera! Yeow.....what a bummer. looks like the cover might be easily replaceable though. BTW, what tripod were you using? Good luck with the repair.

07-09-2016, 05:29 AM	#17
carolina_sky Site Supporter Join Date: Nov 2013 Photos: Gallery Posts: 156	So sorry to hear. That is a painful feeling. Let us know how the repair experience turns out.

07-09-2016, 06:41 AM	#18
savoche Master of the obvious Join Date: Jun 2011 Location: Lowlands of Norway Posts: 18,311	Ugh, indeed! I feel with you, Matt. Best of luck with the repair.

07-09-2016, 07:40 AM	#19
mixberry Senior Member Join Date: Nov 2012 Location: West Java, Indonesia Photos: Gallery \| Albums Posts: 144	Sorry for your camera, what tripod you use for your K-1 when that happen?

07-09-2016, 07:53 AM	#20
Rondec Loyal Site Supporter Join Date: Mar 2009 Location: Gladys, Virginia Photos: Gallery Posts: 27,650	That's terrible Matt. I hope the repair is cheap and quick. Good luck!

07-09-2016, 07:56 AM	#21
mattb123 Site Supporter Join Date: Apr 2010 Location: Colorado High Country Photos: Gallery Posts: 10,872 Original Poster	Originally posted by mixberry Sorry for your camera, what tripod you use for your K-1 when that happen? It's a Manfrotto 190cx3 which is a nice solid one and it is not to blame. I didn't tighten down the ball head and the camera flopped down which shifted weight and on the uneven ground that was enough and I was looking away and didn't see until it was too late.

07-09-2016, 08:32 AM	#22
RAART Veteran Member Join Date: Apr 2013 Location: Oakville, ON Photos: Gallery Posts: 1,095	Why you don't email regular customer service at info@precisioncamera.com and get started form there. email address taken from their webpage (all the way at the bottom). Here in Canada we deal with Ricoh straight and fortunately I didn't had any needs for it up to now. Hope stays like that. Alternatively you can use their contact form here: http://www.precisioncamera.com/contact-us.html

07-09-2016, 10:09 AM	#23
Dlanor Sekao Veteran Member Join Date: Jul 2013 Posts: 1,457	This just Plain Sucks ! Man.....I feel Your Pain....... Hope it goes quickly and smoothly with Precision. The exact reason I got a Drops and Spills Accidental Damage Policy..........

07-09-2016, 10:29 AM	#24
WPRESTO Loyal Site Supporter Join Date: Aug 2010 Location: Massachusetts Photos: Gallery \| Albums Posts: 59,084	Check with your insurance agent to see if your homeowner's policy might cover at least part of it.

07-09-2016, 03:50 PM	#25
rawr Veteran Member Join Date: Jun 2009 Posts: 11,913	Originally posted by mattb123 I didn't tighten down the ball head and the camera flopped down which shifted weight and on the uneven ground that was enough Handy to know. Noted for future reference. Must use my heavy old 1980's non-ball head Velbon when outdoors with the K-1.

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07-10-2016, 09:48 PM	#26
todd Site Supporter Join Date: Jul 2008 Location: Arizona Photos: Gallery Posts: 6,789	y e - o u c h !!! that's a hard blow in multiple ways. hope it works out the best it possibly can!

07-11-2016, 06:27 AM	#27
pete-tarmigan Veteran Member Join Date: Apr 2009 Location: Conception Bay South, New-fun-land Photos: Gallery Posts: 1,272	Originally posted by RAART Here in Canada we deal with Ricoh straight and fortunately I didn't had any needs for it up to now. Hope stays like that. [/url][/B] The Ricoh Imaging Camera website implies that you're dealing with Ricoh, which is headquartered in Mississauga, but the address and telephone number belong to the totally independent Sun Camera Service in Vaughan, which is the repair business authorized by Ricoh to do warranty repair. See the matching contact info on Sun's website: Sun Camera Service - Your Complete Photo, Video, and Digital Camera Repair Center

07-11-2016, 06:47 AM	#28
normhead Pentaxian Join Date: Jun 2007 Location: Near Algonquin Park Photos: Gallery \| Albums Posts: 40,448	Tough luck for sure. We've had cameras fall over doing similar kinds of things, but, the only one broken was a K-x, which was cheaper to replace second hand than repair. Our k-5s and my K-3 have survived numerous incidents (two of which led to a damaged lens but not a camera body).. I think you had some bad luck there.

07-11-2016, 07:13 AM	#29
eccs19 Site Supporter Join Date: Jul 2008 Location: Lisle, Ontario Photos: Gallery Posts: 1,510	Originally posted by Deimos Ouch...Yeah if you used the right credit card you should have 3+ months where it can get broken/stolen/lost etc and they will refund the purchase price. My Father had an issue once and did a claim through his credit card. It was a REAL PITA. They will do everything in their power not to pay, and they hope that all the hoops they make you jump through, that you'll just give up and not do the claim. Not sure if it's just his experience, but don't be surprised if it's not as easy as people hope it is.

07-11-2016, 07:16 AM	#30
mattb123 Site Supporter Join Date: Apr 2010 Location: Colorado High Country Photos: Gallery Posts: 10,872 Original Poster	I didn't use a credit card and just got a reply that included this info: Quote: The $306.50 for your Pentax K-1 is a base rate given by the manufacturer that includes parts, labor and return shipping. The cost may increase if we need to order an excessive amount of parts, but you will be contacted for your approval first. For that amount I don't want to make an insurance claim and I'll just eat it and hope they don't need "excessive amount of parts". I'm sending it today.