Shutter skipping and failure.

DawnHoweth · 01-07-2020, 08:40 AM

I've just sent my K-1 01 with less than 65,000 shutter clicks back to precision camera for the 2nd time. They replaced the shutter and drive . When it came back it worked fine for 2 days and did the SAME thing again.
I shoot on High speed continuous and the shutter will SKIP or get stuck open.
Has anyone else had this issue?

outdoorsman · 01-12-2020, 09:09 PM - **1 Like**

I purchased a used K1 Mark II and very randomly I will get a blank viewfinder after a photo. It will resolve itself when I turn the camera off and back on. I then hear it release itself and all is good. I only have 42,000 shutter actuations, and I thought I might have bought someone's lemon. Happy in a way, to hear it's not just my camera. A firmware update may resolve this? But mine is all up to date and I don't know if another update will happen.

neal_grillot · 01-13-2020, 09:27 AM - **1 Like**

My MII does the same thing, but it is always the first shot after not using it for a while.. but not always. Like you say. Random.

MJKoski · 01-13-2020, 02:57 PM - **1 Like**

Beware of activating the pixel shift in accident. It will make shutter look like stuck and result in a black screen when exposure times are longer. I have done this too many times unintentionally.

DawnHoweth · 02-03-2020, 01:02 PM

Originally posted by neal_grillot

My MII does the same thing, but it is always the first shot after not using it for a while.. but not always. Like you say. Random.

It's making me want to give up on Pentax all together and switch brands!

---------- Post added 02-03-20 at 03:02 PM ----------

Originally posted by outdoorsman

I purchased a used K1 Mark II and very randomly I will get a blank viewfinder after a photo. It will resolve itself when I turn the camera off and back on. I then hear it release itself and all is good. I only have 42,000 shutter actuations, and I thought I might have bought someone's lemon. Happy in a way, to hear it's not just my camera. A firmware update may resolve this? But mine is all up to date and I don't know if another update will happen.

I'm almost sure mine is a lemon!

stevebrot · 02-03-2020, 01:35 PM - **2 Likes**

Originally posted by DawnHoweth

Has anyone else had this issue?

Your issue is with Precision. Apparently they did not properly diagnose and repair your camera. Send it back. If this was a warranty repair, perhaps a replacement from Ricoh is in order.

Steve

DawnHoweth · 02-06-2020, 10:37 AM

Originally posted by stevebrot

Your issue is with Precision. Apparently they did not properly diagnose and repair your camera. Send it back. If this was a warranty repair, perhaps a replacement from Ricoh is in order.

Steve

Steve, Finally got someone in Sr. Management to help me at Precision. Sent them camera yesterday. We'll see what happens this time. Third time is a charm.

outdoorsman · 02-06-2020, 12:28 PM

Originally posted by DawnHoweth

Steve, Finally got someone in Sr. Management to help me at Precision. Sent them camera yesterday. We'll see what happens this time. Third time is a charm.

Please keep us posted as I’m about to send mine in as well!

stevebrot · 02-06-2020, 12:46 PM

Originally posted by DawnHoweth

Steve, Finally got someone in Sr. Management to help me at Precision. Sent them camera yesterday. We'll see what happens this time. Third time is a charm.

Yay! I hope this goes well for you!

Steve

DawnHoweth · 02-06-2020, 02:06 PM

Originally posted by outdoorsman

Please keep us posted as I’m about to send mine in as well!

Just got a call and a Service Engineer that is familiar with Pentax found an issue with the Mirror Drive/Motor assembly? They are replacing it and sending it back to me. Fingers crossed.

outdoorsman · 02-06-2020, 02:45 PM

Originally posted by DawnHoweth

Just got a call and a Service Engineer that is familiar with Pentax found an issue with the Mirror Drive/Motor assembly? They are replacing it and sending it back to me. Fingers crossed.

Thanks for the update! Looking forward to hearing what they say.

---------- Post added 02-06-20 at 03:46 PM ----------

Originally posted by outdoorsman

Thanks for the update! Looking forward to hearing what they say.

Also if you hear what the EXACT fix is, please let us know so we can help other people be led in the same direction

01-07-2020, 08:40 AM	#1
DawnHoweth Junior Member Join Date: Jul 2011 Location: Virginia Posts: 49	Shutter skipping and failure. I've just sent my K-1 01 with less than 65,000 shutter clicks back to precision camera for the 2nd time. They replaced the shutter and drive . When it came back it worked fine for 2 days and did the SAME thing again. I shoot on High speed continuous and the shutter will SKIP or get stuck open. Has anyone else had this issue?

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01-12-2020, 09:09 PM - 1 Like	#2
outdoorsman Junior Member Join Date: Dec 2016 Posts: 31	I purchased a used K1 Mark II and very randomly I will get a blank viewfinder after a photo. It will resolve itself when I turn the camera off and back on. I then hear it release itself and all is good. I only have 42,000 shutter actuations, and I thought I might have bought someone's lemon. Happy in a way, to hear it's not just my camera. A firmware update may resolve this? But mine is all up to date and I don't know if another update will happen.

01-13-2020, 09:27 AM - 1 Like	#3
neal_grillot Forum Member Join Date: Dec 2011 Posts: 64	My MII does the same thing, but it is always the first shot after not using it for a while.. but not always. Like you say. Random.

01-13-2020, 02:57 PM - 1 Like	#4
MJKoski Veteran Member Join Date: Aug 2016 Posts: 1,784	Beware of activating the pixel shift in accident. It will make shutter look like stuck and result in a black screen when exposure times are longer. I have done this too many times unintentionally.

02-03-2020, 01:02 PM	#5
DawnHoweth Junior Member Join Date: Jul 2011 Location: Virginia Posts: 49 Original Poster	Originally posted by neal_grillot My MII does the same thing, but it is always the first shot after not using it for a while.. but not always. Like you say. Random. It's making me want to give up on Pentax all together and switch brands! ---------- Post added 02-03-20 at 03:02 PM ---------- Originally posted by outdoorsman I purchased a used K1 Mark II and very randomly I will get a blank viewfinder after a photo. It will resolve itself when I turn the camera off and back on. I then hear it release itself and all is good. I only have 42,000 shutter actuations, and I thought I might have bought someone's lemon. Happy in a way, to hear it's not just my camera. A firmware update may resolve this? But mine is all up to date and I don't know if another update will happen. I'm almost sure mine is a lemon!

02-03-2020, 01:35 PM - 2 Likes	#6
stevebrot Otis Memorial Pentaxian Join Date: Mar 2007 Location: Vancouver (USA) Photos: Gallery \| Albums Posts: 42,007	Originally posted by DawnHoweth Has anyone else had this issue? Your issue is with Precision. Apparently they did not properly diagnose and repair your camera. Send it back. If this was a warranty repair, perhaps a replacement from Ricoh is in order. Steve

02-06-2020, 10:37 AM	#7
DawnHoweth Junior Member Join Date: Jul 2011 Location: Virginia Posts: 49 Original Poster	Originally posted by stevebrot Your issue is with Precision. Apparently they did not properly diagnose and repair your camera. Send it back. If this was a warranty repair, perhaps a replacement from Ricoh is in order. Steve Steve, Finally got someone in Sr. Management to help me at Precision. Sent them camera yesterday. We'll see what happens this time. Third time is a charm.

02-06-2020, 12:28 PM	#8
outdoorsman Junior Member Join Date: Dec 2016 Posts: 31	Originally posted by DawnHoweth Steve, Finally got someone in Sr. Management to help me at Precision. Sent them camera yesterday. We'll see what happens this time. Third time is a charm. Please keep us posted as I’m about to send mine in as well!

02-06-2020, 12:46 PM	#9
stevebrot Otis Memorial Pentaxian Join Date: Mar 2007 Location: Vancouver (USA) Photos: Gallery \| Albums Posts: 42,007	Originally posted by DawnHoweth Steve, Finally got someone in Sr. Management to help me at Precision. Sent them camera yesterday. We'll see what happens this time. Third time is a charm. Yay! I hope this goes well for you! Steve

02-06-2020, 02:06 PM	#10
DawnHoweth Junior Member Join Date: Jul 2011 Location: Virginia Posts: 49 Original Poster	Originally posted by outdoorsman Please keep us posted as I’m about to send mine in as well! Just got a call and a Service Engineer that is familiar with Pentax found an issue with the Mirror Drive/Motor assembly? They are replacing it and sending it back to me. Fingers crossed.

02-06-2020, 02:45 PM	#11
outdoorsman Junior Member Join Date: Dec 2016 Posts: 31	Originally posted by DawnHoweth Just got a call and a Service Engineer that is familiar with Pentax found an issue with the Mirror Drive/Motor assembly? They are replacing it and sending it back to me. Fingers crossed. Thanks for the update! Looking forward to hearing what they say. ---------- Post added 02-06-20 at 03:46 PM ---------- Originally posted by outdoorsman Thanks for the update! Looking forward to hearing what they say. Also if you hear what the EXACT fix is, please let us know so we can help other people be led in the same direction