Forgot Password
Pentax Camera Forums Home
 

Reply
Show Printable Version Search this Thread
05-12-2016, 09:42 AM   #16
Site Supporter
Site Supporter
loveisageless's Avatar

Join Date: Dec 2009
Location: Oakland, California
Photos: Albums
Posts: 1,250
QuoteOriginally posted by Adam Quote
When I spoke with the reps at WPPI, they didn't even know that the $19 extended warranty had existed for years. So let me do a little bit more digging on this

I'd still expect it to be valid. If not, Square Trade and other third-party warranties are similarly-priced.
Hi Adam,
Any update about the extended warranty and whether it covers the K-1?

05-12-2016, 10:56 AM   #17
Forum Member




Join Date: Aug 2014
Posts: 88
Why not go with SquareTrade? If you are buying from Amazon, the SquareTrade warranty for 4 years (covers accidents also) is $160. Adorama offers similar price for their Leaf warranty that also covers accidents.

There are other warranties like Mack Camera Diamond warranty which is also in the $135-$160 range.
05-12-2016, 11:04 AM   #18
Otis Memorial Pentaxian
stevebrot's Avatar

Join Date: Mar 2007
Location: Vancouver (USA)
Photos: Gallery | Albums
Posts: 42,007
QuoteOriginally posted by DeadJohn Quote
For USA customers, I hope the third party warranties find a way to bypass Precision Camera.
For SquareTrade, Mack, etc. that is easy enough to determine by reading their terms and conditions.


Steve
05-12-2016, 11:35 AM   #19
Veteran Member
loco's Avatar

Join Date: Mar 2011
Location: Virginia
Photos: Gallery | Albums
Posts: 2,846
After much hand wringing, I think I've decided to just depend on my credit card's free extended warranty coverage. I'll be covered for two years, instead of three, but it will be free. Hopefully, if something is going to go wrong, it will go wrong in the first two years.

05-12-2016, 11:53 AM   #20
Loyal Site Supporter
Loyal Site Supporter
monochrome's Avatar

Join Date: Mar 2008
Location: Working From Home
Photos: Gallery | Albums
Posts: 26,276
Original Poster
I'll wait to see what Pentax offers. Frankly, if it breaks on day 366 that will make me darned angry, but I will self-insure rather than SquareTrade.
05-12-2016, 12:18 PM   #21
Administrator
Site Webmaster
Adam's Avatar

Join Date: Sep 2006
Location: Arizona
Photos: Gallery | Albums
Posts: 51,584
QuoteOriginally posted by loveisageless Quote
Hi Adam,
Any update about the extended warranty and whether it covers the K-1?
Not yet. I will post in this thread once I learn more.

Adam
PentaxForums.com Webmaster (Site Usage Guide | Site Help | My Photography)



PentaxForums.com server and development costs are user-supported. You can help cover these costs by donating or purchasing one of our Pentax eBooks. Or, buy your photo gear from our affiliates, Adorama, B&H Photo, KEH, or Topaz Labs, and get FREE Marketplace access - click here to see how! Trusted Pentax retailers:
05-12-2016, 01:48 PM   #22
Site Supporter
Site Supporter
loveisageless's Avatar

Join Date: Dec 2009
Location: Oakland, California
Photos: Albums
Posts: 1,250
I received an email from B&H stating that they will be checking with Pentax/Ricoh for clarification and hope to have a definitive answer in 2-3 business days. I went to the B&H website and reread the information on the warranty. Nowhere does it state it is for the K-3/K-3II nor does it exclude the K-1, while it explicitly excludes the 645D/Z. When I hear from B&H I will post their answer here.

05-12-2016, 03:00 PM - 2 Likes   #23
Administrator
Site Webmaster
Adam's Avatar

Join Date: Sep 2006
Location: Arizona
Photos: Gallery | Albums
Posts: 51,584
I received a response from Ricoh USA's marketing coordinator today.

The $110 extended warranty DOES cover the K-1. Customer service representatives will be notified of this, and warranty information will be added to the official web site shortly.

@loveisageless @monochrome @rgknief60

I will update the first post of this thread.

Adam
PentaxForums.com Webmaster (Site Usage Guide | Site Help | My Photography)



PentaxForums.com server and development costs are user-supported. You can help cover these costs by donating or purchasing one of our Pentax eBooks. Or, buy your photo gear from our affiliates, Adorama, B&H Photo, KEH, or Topaz Labs, and get FREE Marketplace access - click here to see how! Trusted Pentax retailers:
05-12-2016, 04:20 PM   #24
Site Supporter
Site Supporter




Join Date: Oct 2009
Photos: Gallery
Posts: 981
QuoteOriginally posted by Adam Quote
I received a response from Ricoh USA's marketing coordinator today.

The $110 extended warranty DOES cover the K-1. Customer service representatives will be notified of this, and warranty information will be added to the official web site shortly.

@loveisageless @monochrome @rgknief60

I will update the first post of this thread.
This is great news! I previously was told by Ricoh support that according to corporate policy there was no extended warranty for the K-1, and to ask for a refund. While it's possible that this was a case of the right hand not knowing what the left was doing, it's also possible that this is an official change in policy. I'm so glad I don't have to send the warranty card back!

Thanks so much Adam for getting to the bottom of this, and ensuring that we continue to receive top notch service and support for the Pentax products we love!
05-12-2016, 04:34 PM   #25
Loyal Site Supporter
Loyal Site Supporter
monochrome's Avatar

Join Date: Mar 2008
Location: Working From Home
Photos: Gallery | Albums
Posts: 26,276
Original Poster
QuoteOriginally posted by Adam Quote
I received a response from Ricoh USA's marketing coordinator today.

The $110 extended warranty DOES cover the K-1. Customer service representatives will be notified of this, and warranty information will be added to the official web site shortly.

@loveisageless @monochrome @rgknief60

I will update the first post of this thread.
Glad to hear this! No one at either dealer or Customer Service could actually answer the direct question.

Last edited by monochrome; 05-13-2016 at 03:29 AM.
05-13-2016, 03:21 AM   #26
Veteran Member




Join Date: Sep 2014
Photos: Albums
Posts: 501
QuoteOriginally posted by monochrome Quote
After further investigation, the extended warranty does cover the K-1.
This is good. I had my tenterhooks in hand but hadn't yet installed them.

Earlier in the week, B&H sales guy and I on the phone had decided this warranty would be the one to use. Being back ordered, it hasn't yet arrived and I was curious whether the card or clarification would arrive first :^) I didn't want to have to return a card only!

I also decided to not use the third part warranties..
05-13-2016, 08:21 AM   #27
Veteran Member
dcpropilot's Avatar

Join Date: Mar 2010
Location: Vermont
Photos: Gallery | Albums
Posts: 941
This is the one right?

Pentax Extended Warranty for Advanced ADVWARRANTY-ADVILC B&H
05-13-2016, 12:48 PM   #28
Veteran Member




Join Date: Sep 2014
Photos: Albums
Posts: 501
yes

too short..? oh, yes.
05-13-2016, 12:53 PM   #29
Loyal Site Supporter
Loyal Site Supporter
monochrome's Avatar

Join Date: Mar 2008
Location: Working From Home
Photos: Gallery | Albums
Posts: 26,276
Original Poster
I ordered it.
Reply

Bookmarks
  • Submit Thread to Facebook Facebook
  • Submit Thread to Twitter Twitter
  • Submit Thread to Digg Digg
Tags - Make this thread easier to find by adding keywords to it!
dslr, full frame, full-frame, k-1, k-1 extended warranty, k1, pentax k-1, warranty, warranty option
Thread Tools Search this Thread
Search this Thread:

Advanced Search


Similar Threads
Thread Thread Starter Forum Replies Last Post
K-1 extended warranty? loco Pentax K-1 & K-1 II 10 03-15-2016 01:33 PM
Extended K-3 Warranty Wolfeye Ask B&H Photo! 5 12-30-2014 12:02 PM
For Sale - Sold: Pentax K-5iis or K-3 (NEW w/2yr extended warranty and receipt) black-kx Sold Items 5 11-03-2014 05:57 PM
K-5 IIs extended warranty not available in VA bjdavey Ask B&H Photo! 2 11-26-2012 08:57 AM



All times are GMT -7. The time now is 06:49 AM. | See also: NikonForums.com, CanonForums.com part of our network of photo forums!
  • Red (Default)
  • Green
  • Gray
  • Dark
  • Dark Yellow
  • Dark Blue
  • Old Red
  • Old Green
  • Old Gray
  • Dial-Up Style
Hello! It's great to see you back on the forum! Have you considered joining the community?
register
Creating a FREE ACCOUNT takes under a minute, removes ads, and lets you post! [Dismiss]
Top