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MJKoski · 09-16-2016, 08:50 AM

I just requested a switch to the loaner unit. I have no more patience for this.

As for the 15-30, the only properly centered focal length is 15mm. Double price for equal Tamron lens with substandard QC is a bit wrong.

D1N0 · 09-16-2016, 08:57 AM

complain complain complain

fromunderthebridge · 09-16-2016, 09:47 AM

Originally posted by D1N0

complain complain complain

To be fair, this sh$t ain't free and there is something provably malfunctioning with the unit (new issue since repair). It's something that could get many people over the edge wrt. irritability and lost goodwill towards the brand in general.

D1N0 · 09-16-2016, 09:54 AM

I am not into politics

fromunderthebridge · 09-16-2016, 10:00 AM

Originally posted by D1N0

I am not into politics

But isn't politics all about antagonizing people?

MJKoski · 09-16-2016, 10:56 AM

Yeah so, ~6000 euros in Pentax gear and only working thing I got was 100mm WR Macro.

Here is the dark band of my first unit before service:

Perfectly working loaner unit:

First unit after the service:

stevebrot · 09-16-2016, 11:21 AM

Originally posted by MJKoski

Okay I got my unit back just now and...dark band is not gone but now the band looks like sandwich which has three layers. In the middle the dark band remains.

Amount of white dots is even lower than my loaner unit had. Loaner had no band though.

Now I'm puzzled what to do...

If behavior is not consistent across the full sensor and/or is not to the same standard as the loaner, the answer is clear...send it back to have the work redone and keep Ricoh/Pentax in the loop.

Steve

stevebrot · 09-16-2016, 11:22 AM

Originally posted by Paul2660

I hope they will allow it to be sent to Japan.

My hope is that they simply replace the camera and send the bum one back to Japan for forensic evaluation.

Steve

MJKoski · 09-16-2016, 11:42 AM - **1 Like**

I just exchanged few messages with my dealer about this and switch to loaner unit (which was brand new when I got it) seems possible.

PhilRich · 09-16-2016, 01:07 PM

Am I our of order here - this thread got hi-jacked by the black band issue?

I don't have the black band, but have a lot of the white dots all over the image. Several days ago I asked the forum's opinion if this indicates a faulty sensor or software, but was ignored. I do not understand the tech problem the white pixels represent.

Unregistered User · 09-16-2016, 01:19 PM

Originally posted by PhilRich

Am I our of order here - this thread got hi-jacked by the black band issue?

I don't have the black band, but have a lot of the white dots all over the image. Several days ago I asked the forum's opinion if this indicates a faulty sensor or software, but was ignored. I do not understand the tech problem the white pixels represent.

I believe it is the same issue. The sensor needs to be recalibrated.

MJKoski · 09-16-2016, 02:09 PM

We simply do not know if the sensor is borked or the software. Might be both or the other. Service points are now doing calibration that is for sure. And the dark band on my unit was affected during the service job so they are related.

banep · 09-16-2016, 11:47 PM

Originally posted by MJKoski

I just requested a switch to the loaner unit.

Good move.

MJKoski · 09-17-2016, 06:24 AM - **1 Like**

Some update: I counted 5 white dots in 20 seconds PS file at ISO400 with quite a lot of pushing in post. That is HUGE difference what it used to be before the service.

JBox · 09-17-2016, 08:03 AM

Originally posted by MJKoski

Some update: I counted 5 white dots in 20 seconds PS file at ISO400 with quite a lot of pushing in post. That is HUGE difference what it used to be before the service.

Just to clarify: that is on your original unit, not the loaner unit?

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09-16-2016, 08:50 AM	#256
MJKoski Veteran Member Join Date: Aug 2016 Posts: 1,784	I just requested a switch to the loaner unit. I have no more patience for this. As for the 15-30, the only properly centered focal length is 15mm. Double price for equal Tamron lens with substandard QC is a bit wrong.

09-16-2016, 08:57 AM	#257
D1N0 Pentaxian Join Date: May 2012 Location: --- Photos: Gallery Posts: 6,802	complain complain complain

09-16-2016, 09:47 AM	#258
fromunderthebridge Senior Member Join Date: May 2014 Photos: Gallery Posts: 181	Originally posted by D1N0 complain complain complain To be fair, this sh$t ain't free and there is something provably malfunctioning with the unit (new issue since repair). It's something that could get many people over the edge wrt. irritability and lost goodwill towards the brand in general.

09-16-2016, 09:54 AM	#259
D1N0 Pentaxian Join Date: May 2012 Location: --- Photos: Gallery Posts: 6,802	I am not into politics

09-16-2016, 10:00 AM	#260
fromunderthebridge Senior Member Join Date: May 2014 Photos: Gallery Posts: 181	Originally posted by D1N0 I am not into politics But isn't politics all about antagonizing people?

09-16-2016, 10:56 AM	#261
MJKoski Veteran Member Join Date: Aug 2016 Posts: 1,784	Yeah so, ~6000 euros in Pentax gear and only working thing I got was 100mm WR Macro. Here is the dark band of my first unit before service: Perfectly working loaner unit: First unit after the service:

09-16-2016, 11:21 AM	#262
stevebrot Otis Memorial Pentaxian Join Date: Mar 2007 Location: Vancouver (USA) Photos: Gallery \| Albums Posts: 42,007	Originally posted by MJKoski Okay I got my unit back just now and...dark band is not gone but now the band looks like sandwich which has three layers. In the middle the dark band remains. Amount of white dots is even lower than my loaner unit had. Loaner had no band though. Now I'm puzzled what to do... If behavior is not consistent across the full sensor and/or is not to the same standard as the loaner, the answer is clear...send it back to have the work redone and keep Ricoh/Pentax in the loop. Steve

09-16-2016, 11:22 AM	#263
stevebrot Otis Memorial Pentaxian Join Date: Mar 2007 Location: Vancouver (USA) Photos: Gallery \| Albums Posts: 42,007	Originally posted by Paul2660 I hope they will allow it to be sent to Japan. My hope is that they simply replace the camera and send the bum one back to Japan for forensic evaluation. Steve

09-16-2016, 11:42 AM - 1 Like	#264
MJKoski Veteran Member Join Date: Aug 2016 Posts: 1,784	I just exchanged few messages with my dealer about this and switch to loaner unit (which was brand new when I got it) seems possible.

09-16-2016, 01:07 PM	#265
PhilRich Senior Member Join Date: Apr 2015 Location: Western Washington Posts: 204	Am I our of order here - this thread got hi-jacked by the black band issue? I don't have the black band, but have a lot of the white dots all over the image. Several days ago I asked the forum's opinion if this indicates a faulty sensor or software, but was ignored. I do not understand the tech problem the white pixels represent.

09-16-2016, 01:19 PM	#266
Unregistered User Guest	Originally posted by PhilRich Am I our of order here - this thread got hi-jacked by the black band issue? I don't have the black band, but have a lot of the white dots all over the image. Several days ago I asked the forum's opinion if this indicates a faulty sensor or software, but was ignored. I do not understand the tech problem the white pixels represent. I believe it is the same issue. The sensor needs to be recalibrated.

09-16-2016, 02:09 PM	#267
MJKoski Veteran Member Join Date: Aug 2016 Posts: 1,784	We simply do not know if the sensor is borked or the software. Might be both or the other. Service points are now doing calibration that is for sure. And the dark band on my unit was affected during the service job so they are related.

09-16-2016, 11:47 PM	#268
banep Banned Join Date: Mar 2013 Posts: 360	Originally posted by MJKoski I just requested a switch to the loaner unit. Good move.

09-17-2016, 06:24 AM - 1 Like	#269
MJKoski Veteran Member Join Date: Aug 2016 Posts: 1,784	Some update: I counted 5 white dots in 20 seconds PS file at ISO400 with quite a lot of pushing in post. That is HUGE difference what it used to be before the service.

09-17-2016, 08:03 AM	#270
JBox Senior Member Join Date: Aug 2011 Location: Michigan Posts: 109	Originally posted by MJKoski Some update: I counted 5 white dots in 20 seconds PS file at ISO400 with quite a lot of pushing in post. That is HUGE difference what it used to be before the service. Just to clarify: that is on your original unit, not the loaner unit?

K-1 white dot issue. ?

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